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Betfair accounts suspended, lots of reports on this on twitter currently

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bentzib78
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Re: Betfair accounts suspended, lots of reports on this on twitter currenty

Thu Dec 17, 2020 10:46 pm

What they were telling me all the time was that my account is under review and that they would informed me when its finish. Nothing more without reason.The support is the worst. They didn't help, they didn't know what they were saying every time. This story was really tiring but finally i managed to get my money back.
trader12345
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Re: Betfair accounts suspended, lots of reports on this on twitter currenty

Fri Dec 18, 2020 5:47 pm

I have been using BF well over 12 years. What happened on Sunday was very frustrating for me. Because of an error of one of the BF operators I ended up in negative balance. I was so angry that I asked for closing my account. His/Her error cost me 400 E plus my account went -367 E. There was no way to communicate it via chat. The problem was the VAR decision in the soccer game. My bets were voided but not immediately but a couple of hours after the match. BF was showing me profit that I got after the match but later it was taken with all my money and my account went negative because my bets were not voided immediately after the VAR decision. If they were I would react appropriately. In countless discussions via chat it was said it's not my fault but bets have to be settled as they are. If it is fair why not all bets in that market are not voided but only mine in the worst case scenario? How can somebody clear all of my account and get me into negative because of wrong bet settlement? I can continue to use my account provided I ll make deposit to make my balance positive. Could you guys advise me what to do? Why should I deposit next funds because of wrong bet settlement?

Is there any viable alternative? I need to use BF or something similar using Geeks toy as I paid for life-time subscription. From what I tried, BF competitors using Geeks toy, Betdaq and Matchbook are forbidden in my country. I registered on Orbit using BIA but didnt deposit yet. Cant imagine how different its gonna be using website instead of software, why there is no API software?
Last edited by trader12345 on Sat Dec 19, 2020 8:48 am, edited 1 time in total.
giannis89
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Re: Betfair accounts suspended, lots of reports on this on twitter currenty

Sat Dec 19, 2020 3:16 am

I understand the frustration, something similar happened to me recently and it was related to the VAR decision. Unfortunately you cannot do anything about it. The bets get voided and even if you challenge it, they find many excuses based on their terms and conditions to justify their decisions.
If you have an original BF account, I wouldn't want to close it because of incidents that have been proved common recently after the use of the VAR. Unfortunately, it's a fact that we have to accept and there will be losses that you'll not expect to occur.
You'll forget this incident soon but you won't have a BF account if you act in frustration, BF is important to have to do our business, it's not a common bookie out of hundreds that exist out there and can be easily replaced with another soft bookie. If I were you, I would definitely keep the account.
Last edited by giannis89 on Sat Dec 19, 2020 3:19 am, edited 1 time in total.
trader12345
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Re: Betfair accounts suspended, lots of reports on this on twitter currently

Sat Dec 19, 2020 8:45 am

Thanks for advice giannis.
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arbusers
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Re: Betfair accounts suspended, lots of reports on this on twitter currently

Sat Dec 19, 2020 10:08 am

I agree with giannis89.

An original Betfair account has a big value these days. We see many people looking for an account like this all over the world. I suggest you keep the account and pay this 367 Euros fee which is indeed rogue. Geeks toy makes life difficult because most (if not all) alternatives will not allow it.
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blizard
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Re: Betfair accounts suspended, lots of reports on this on twitter currenty

Sat Dec 19, 2020 11:28 am

trader12345 wrote: I registered on Orbit using BIA but didnt deposit yet. Cant imagine how different its gonna be using website instead of software, why there is no API software?
Adding to what people said,  and even if the api was no problem,  this error will happen on any operator exactly as happend on betfair ...  the negative could be very hight.

If you dont pay it up , the company will suffer losses .. betfair can sure take them but thats not always sure about smaller operators ,  you never know what will happen there,
So consider yourself lucky its not a huge amount ... the best practice on betfair is to just stop traiding on the market you suspect is misshalded, to not make things worse ....
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arbusers
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Re: Betfair accounts suspended, lots of reports on this on twitter currenty

Sat Dec 19, 2020 11:40 am

blizard wrote: So consider yourself lucky its not a huge amount ... the best practice on betfair is to just stop traiding on the market you suspect is misshalded, to not make things worse ....
That is very much correct but let me elaborate a little bit.
VAR represents a danger for a bettor for the time being. It creates a grey area that expands far longer than the usual 8 seconds that most bookmakers used for some years.
Maybe it worths adopting a safe approach, where you avoid a betting style depended on VAR. I recall some years ago most arbers were avoiding tennis arbs among certain bookmakers due to different T&Cs. And the same applied to baseball when different peachers were listed. I know this is costly.
trader12345
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Re: Betfair accounts suspended, lots of reports on this on twitter currently

Sat Dec 19, 2020 12:15 pm

Thank you guys. My account is now reopened. I ll make deposit and start from scratch again avoiding the situations immediately after goal with possible VAR. This was the foreign less liquid game so bets were voided after match as I read on another forum. Lets keep helping each other.
Last edited by trader12345 on Sat Dec 19, 2020 12:23 pm, edited 1 time in total.

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