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Betfair close my account and kept my money!

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bentzib78
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Posts: 22
Joined: Wed Oct 07, 2020 6:53 pm

Betfair close my account and kept my money!

Tue Oct 20, 2020 8:06 pm

4 months ago Betfair close my account Without any warning and has kept my money until now.. I contacted with them a lot of times on chat but they always told me the same." you will be informed within 72 hours" .But nothing. Their support doesn't give me answers about my money. Please anyone who knows what to do and help me? I m desperate!!
legio
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Joined: Thu Sep 10, 2020 10:43 pm

Re: Betfair close my account and kept my money!

Thu Oct 22, 2020 10:41 am

What did you bet on? Tennis fixed match? You most probably won a lot from their own seeded funds so they have no incentive to pay you.
ju
justanarber

Re: Betfair close my account and kept my money!

Thu Oct 22, 2020 11:59 am

legio wrote: You most probably won a lot from their own seeded funds so they have no incentive to pay you.
what do you mean "seeded funds", please explain?

I have read a few times about betfair consficating funds, how can they legally do this? just steal someone's money,

I am curious, are they doing this with criminals and cheats or are we all fair game?
macola
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Joined: Wed Dec 19, 2018 12:18 pm

Re: Betfair close my account and kept my money!

Thu Oct 22, 2020 3:26 pm

I am using betfair for 10 years, arbing, never had problem with them.

Multiple withdrawals and deposits after meeting conditions for VIPing Skrills and Netellers or transfering funds on unliquid markets is not what you should do.
bentzib78
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Karma: 2
Posts: 22
Joined: Wed Oct 07, 2020 6:53 pm

Re: Betfair close my account and kept my money!

Thu Oct 22, 2020 5:05 pm

Hello everyone. I was doing trading with my account. At some point they asked me some documents in order to check them, i send them but they never reopened my account and my money are still being kept. I have contacted many times. The answer is that is under review. You will be notified soon about your money.
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Thorgrimm
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Joined: Mon May 04, 2020 9:28 am

Re: Betfair close my account and kept my money!

Fri Oct 23, 2020 5:59 am

It seems, the investigate a lot of accounts lately.
I had the same experience some weeks ago. They suspended my account because of investigations for two complete weeks and didn´t react to my emails. After two weeks they apologize and re-open my account.
bentzib78
Gaining experience
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Karma: 2
Posts: 22
Joined: Wed Oct 07, 2020 6:53 pm

Re: Betfair close my account and kept my money!

Fri Oct 23, 2020 11:00 pm

/Accepted the fact that they investigate accounts, but for how long? For months? I don't think that they can keep my money without any response. Anyone who can help? I really don't know what else to do!

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