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BetOnValue - User support and feedback

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Goojybooboo
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Re: BetOnValue - User support and feedback

Fri Jan 07, 2022 6:09 am

Does it worth it for a player from the UK?
I am about to replace RebelBetting with something else.
Thank you.
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arbusers
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Re: BetOnValue - User support and feedback

Fri Jan 07, 2022 12:33 pm

Goojybooboo wrote:
Fri Jan 07, 2022 6:09 am
Does it worth it for a player from the UK?
The UK, unlike other countries, is blessed to enjoy the best coverage from all services, given the size of the market. However, it is clear to me that in the UK also, the number of people who practise smart betting is declining rapidly, while the flocks of people who go for the 25GBP per month via matched betting, are multiplied several times.
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ADM-BetOnValue
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Re: BetOnValue - User support and feedback

Thu Jan 13, 2022 11:35 am

Hello everyone, hope you're doing great! :)

We are happy to inform you that our exclusive 25% discount code with Arbusers has been renewed today, meaning that you can cut off some expenses when buying any subscription plan from our website and multiply your winnings for the beginning of this year! All you have to do is follow some super easy steps:

- click on this link: https://tracker-pm2.betonvalue.com/link ... 020_153451
- enter the code BOVARB2 in the dedicated field
- choose the subscription plan which suits your needs better and let the smart betting games begin!

Please note that this offer can be used only once, so make sure you put it to work wisely. For any further questions about this matter, don't hesitate to reach out to us here or at contact@betonvalue.com, for a faster reply.

Wish you all the best,

BetOnValue Team
madridking
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Re: BetOnValue - User support and feedback

Thu Jan 13, 2022 10:14 pm

Are there any service improvements planned? Scan of new markets? .
Many have called for the return of other sports (volleyball, rugby, baseball...) but unfortunately it has not been done.
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ADM-BetOnValue
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Re: BetOnValue - User support and feedback

Fri Jan 14, 2022 9:13 am

Hello madridking,

Thank you for your questions!

Regarding the service improvements, please note that so far we’ve mainly focused on our bookmakers' selection: we managed to bring Paddy Power back and added 2 new bookmakers for which we had requests: Suprabets and Paripesa, both with live and pre-live odds. Make sure to stay tuned for what’s next to come in this direction!

About the scanning of new markets, please note that we are always trying our best to have as much coverage as possible for our players. Are there certain markets you noticed to be missing and would like us to add to the site? Please let us know your suggestions and we will make sure to take them into consideration for the future.

Regarding sports additions, at this moment our main goal is to focus on the top sports available on the website, which are generating in general 90% from the total sure bets available in the market.

Best regards,

BetOnValue Team
Camma23
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Re: BetOnValue - User support and feedback

Sun Jan 23, 2022 9:55 pm

Betonvalue is the embarassing version of Betbrain.
I pay a subscription and I can't log my account for 3 days (whole weekend) due to :
"Sign in failed
You are already logged in from somewhere else! If you suspect that someone else is using your account, we suggest that you change your password."

Ofc nobody else is using my account beside me on all my devices. Sent a mail to support and no answer, so I couldn't use the tool I paid for whole the weekend. Bad bad feedback
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Re: BetOnValue - User support and feedback

Mon Jan 24, 2022 8:27 am

Camma23 wrote:
Sun Jan 23, 2022 9:55 pm
Betonvalue is the embarassing version of Betbrain.
I pay a subscription and I can't log my account for 3 days (whole weekend) due to :
"Sign in failed
You are already logged in from somewhere else! If you suspect that someone else is using your account, we suggest that you change your password."

Ofc nobody else is using my account beside me on all my devices. Sent a mail to support and no answer, so I couldn't use the tool I paid for whole the weekend. Bad bad feedback
Sometimes it happens to me as well, try to clean cookies and cache or, if it annoys you (like it annoys me), do the password recover and the problem is solved.
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ADM-BetOnValue
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Re: BetOnValue - User support and feedback

Tue Jan 25, 2022 5:04 pm

Hello Camma23,

Thank you for your notice.

A very important aspect of our site is that you actually have to log out once you are done using a BetOnValue on a device. If you just close the browser, you will still be logged into the account and won't be able to connect from any other device. Most of the times, the reason our users receive the error above is exactly what I just mentioned, so I thought it would be good to say it here as well. Now, as written in the mail we've sent you, we managed to apply a fix for your account and everything should work just fine. If for any reason you are still encountering issues, please don't hesitate to let us know. :)

Thank you alealeale for your reply as well! Now that the issue with the account is fixed, there shouldn't be any need for password recovery, but it is true that this solution can work just fine when needed.

Best wishes,

BetOnValue Team
arbforever
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Re: BetOnValue - User support and feedback

Sun Mar 13, 2022 7:48 am

I begin to think that I am the only one to use betonvalue, site is frozen since friday and nobody says anything. their practice is so much that it seems normal, but they just have to be ashamed not to be available on the weekend, crazy
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Re: BetOnValue - User support and feedback

Sun Mar 13, 2022 9:29 am

arbforever wrote:
Sun Mar 13, 2022 7:48 am
I begin to think that I am the only one to use betonvalue, site is frozen since friday and nobody says anything. their practice is so much that it seems normal, but they just have to be ashamed not to be available on the weekend, crazy
It's not frozen, maybe it's stuck with friday's odds on your pc. It's a matter of cookies or cache, try to clean them and restart the software.
Do you see something like pic on attachment, don't you?
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WhatsApp Image 2022-03-12 at 09.28.14.jpeg
WhatsApp Image 2022-03-12 at 09.28.14.jpeg (150.59 KiB) Viewed 1033 times
arbforever
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Re: BetOnValue - User support and feedback

Sun Mar 13, 2022 3:01 pm

yes i see like this, i clean all possible, trying chrome, firefox, opera etc. but its not a cookies or chache problem

do you see it correctly? why then this photo? it mean i have same problem.
my friend also have site frozen to friday odds.
isnt conceivable they not working during weekend to fix any kind of possible problems, like this one
alealeale
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Re: BetOnValue - User support and feedback

Sun Mar 13, 2022 4:05 pm

I had this problem last friday and a friend of mine as well (the one of the pic).
I''ve solved this issue in the way I told you, and my friend as well after my suggestion.
It took 2 minutes to get bov working "good" (see my page now in attachment).
If you change device and do login, I'm sure you will have regular service.
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Schermata 2022-03-13 alle 17.05.16.png
Schermata 2022-03-13 alle 17.05.16.png (818.51 KiB) Viewed 999 times
arbforever
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Re: BetOnValue - User support and feedback

Sun Mar 13, 2022 5:10 pm

i have no other device to try and i need on this one
arbforever
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Re: BetOnValue - User support and feedback

Sun Mar 13, 2022 5:16 pm

i see it correctly now on anonimous browser
Camma23
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Re: BetOnValue - User support and feedback

Sun Mar 13, 2022 10:04 pm

had same issue since friday but their customer service is horrible, so they won't answer you till next monday.

I regret to buy more than 1 month sub, this site has a good idea but his ownership/management is very bad. This is tipical example.

For example i'm reporting some bug with italian serie D and we can't solve it. Funnily, on Betbrain, their free version bug it not there :D
Suggested some bookies to add to their offer and no chance as well.

I'm getting disappointed more and more, probably they won't improve

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