Hi,
It s the crisis!
The surebet tools on Bov don t scan anymore betfair since yesterday!
BetOnValue - User support and feedback
- alealeale
- Totally Pro
- Karma: 45
Post
Re: BetOnValue - User support and feedback
I've asked info via mail and they replied:
Kindly note that Betfair is disabled for maintenance at the moment.
Our technical department is aware of this situation and is doing their best to bring this bookmaker as soon as possible.
Kindly note that Betfair is disabled for maintenance at the moment.
Our technical department is aware of this situation and is doing their best to bring this bookmaker as soon as possible.
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ADM-BetOnValue
- Gaining experience
- Karma: 5
Post
Re: BetOnValue - User support and feedback
Hi,
I want to let you know that Betfair is back on track.
I want to let you know that Betfair is back on track.
- Yohann
- Gaining experience
- Karma: 0
Post
Re: BetOnValue - User support and feedback
Hi!
That s right betfair is back!
Thank you for your job!
Do you think that Bwin could come back quickly?
That s right betfair is back!
Thank you for your job!
Do you think that Bwin could come back quickly?
- Camma23
- Has experience
- Karma: 15
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ADM-BetOnValue
- Gaining experience
- Karma: 5
Post
Re: BetOnValue - User support and feedback
Hi,
Bwin and GoldBet are back on track!
Best regards
Bwin and GoldBet are back on track!
Best regards
- Yohann
- Gaining experience
- Karma: 0
- Yohann
- Gaining experience
- Karma: 0
Post
Re: BetOnValue - User support and feedback
Hi,
This morning the software is locked... How long?
It s the final world cup day!
This morning the software is locked... How long?
It s the final world cup day!
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- alealeale
- Totally Pro
- Karma: 45
Post
Re: BetOnValue - User support and feedback
I even can't say: "unbelievable"...
I advise to buy one day of another software because until tomorrow morning nothing is going to change.
I advise to buy one day of another software because until tomorrow morning nothing is going to change.
- pkpunter
- To become a Pro
- Karma: 9
Post
Re: BetOnValue - User support and feedback
graphics don't work, payment by credit card not available, very little attention to the different regulations between bookmakers, no implementation with new football markets such as shots, fouls etc...; no betfair on live; fewer and fewer sports covered and I still love this software but more and more day after day I wonder why. Happy Christmas !
- Camma23
- Has experience
- Karma: 15
- pkpunter
- To become a Pro
- Karma: 9
Post
Re: BetOnValue - User support and feedback
I find myself here in spite of myself; to denounce the umpteenth inefficiency of this service, which I believe is rightly destined to disappear, not for its efficiency, which is still valid, but for the bad communication management.
Now it's been almost 24 hours since I signed up for a subscription, it's not active yet, I've written 4-5 emails and clearly I haven't received a single response.
That really doesn't work. You have to adjust yourself. I'm sorry but you are out of every sense.
Now it's been almost 24 hours since I signed up for a subscription, it's not active yet, I've written 4-5 emails and clearly I haven't received a single response.
That really doesn't work. You have to adjust yourself. I'm sorry but you are out of every sense.
- alealeale
- Totally Pro
- Karma: 45
Post
I've sent a couple of emails as well but no answer at all.
Re: BetOnValue - User support and feedback
The software has been out of service from yesteday morning, now it seems it' working.pkpunter wrote: ↑Fri Jan 20, 2023 2:31 pmI find myself here in spite of myself; to denounce the umpteenth inefficiency of this service, which I believe is rightly destined to disappear, not for its efficiency, which is still valid, but for the bad communication management.
Now it's been almost 24 hours since I signed up for a subscription, it's not active yet, I've written 4-5 emails and clearly I haven't received a single response.
That really doesn't work. You have to adjust yourself. I'm sorry but you are out of every sense.
I've sent a couple of emails as well but no answer at all.
- pkpunter
- To become a Pro
- Karma: 9
Post
Re: BetOnValue - User support and feedback
Thx Alealeale .
apart from the usual non-communication, shameful, what is incredible is that they haven't activated the subscription that I have already paid for almost 24 hours!!!! I can expect some books to try to steal my money but an alert service would be my first time! Ah Ah .... I laugh but I'm very nervous. But what are we still doing here? Arbuser, I think if this is the line, having their banner on a serious and reputable site like yours will bring you bad publicity at this point. IF they eventually have technical problems I can also understand but at least you respect your customers by giving them a clarifying answer about the situations. There is total indifference here.
apart from the usual non-communication, shameful, what is incredible is that they haven't activated the subscription that I have already paid for almost 24 hours!!!! I can expect some books to try to steal my money but an alert service would be my first time! Ah Ah .... I laugh but I'm very nervous. But what are we still doing here? Arbuser, I think if this is the line, having their banner on a serious and reputable site like yours will bring you bad publicity at this point. IF they eventually have technical problems I can also understand but at least you respect your customers by giving them a clarifying answer about the situations. There is total indifference here.
- alealeale
- Totally Pro
- Karma: 45
Post
Every time the software goes offline they do apologizes and add some days.
like this:
Thank you for your feedback. We are sorry that you've encountered this situation.
Unfortunately, our platform was spammed with bots this weekend, and our servers stopped working. We know it can be frustrating, and because of this, your subscription was extended by 4 days.
Your subscription will end on 01/04/2023 instead of 28/03/2023.
Re: BetOnValue - User support and feedback
Despite I'm not happy for the service in general, they usually pay something for their errors. Ask them to add one day to your subscription and they will do it for sure.pkpunter wrote: ↑Fri Jan 20, 2023 3:21 pmThx Alealeale .
apart from the usual non-communication, shameful, what is incredible is that they haven't activated the subscription that I have already paid for almost 24 hours!!!! I can expect some books to try to steal my money but an alert service would be my first time! Ah Ah .... I laugh but I'm very nervous. But what are we still doing here? Arbuser, I think if this is the line, having their banner on a serious and reputable site like yours will bring you bad publicity at this point. IF they eventually have technical problems I can also understand but at least you respect your customers by giving them a clarifying answer about the situations. There is total indifference here.
Every time the software goes offline they do apologizes and add some days.
like this:
Thank you for your feedback. We are sorry that you've encountered this situation.
Unfortunately, our platform was spammed with bots this weekend, and our servers stopped working. We know it can be frustrating, and because of this, your subscription was extended by 4 days.
Your subscription will end on 01/04/2023 instead of 28/03/2023.
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