BetBurger | Live and Pre-game surebets

Re: BWIN close my account and refuse to withdraw my winnings

Share ideas and experience on bookmakers. Search before starting any account
makarid
To become a Pro
To become a ProTo become a ProTo become a Pro
Karma: 28
Posts: 336
Joined: Wed Oct 23, 2013 3:20 pm

BWIN withdrawal

Thu Sep 16, 2021 7:20 pm

Bwin is not the company that used to be. In the past you could bet a decent amount of money and payouts were very fast without many questions. Things have changed a lot from the past and the new reality is that a Bwin withdrawal is not an easy task. Lets start from the beginning, the registration process.

When you want to create an account in Bwin you do the usual stuff as in every other bookie (name, surname, birth date etc). After finishing with the boring stuff you must send 2 photos of your ID card (front and back). If your ID card doesn’t have your home address, you must send a document that verifies your home address (a bank statement,utility bill or whatever government document that has your name and address in the same page).

After sending these documents your account is verified and you are ready to deposit. Bwin offers a lot of deposit methods and the deposit process if super easy and straight forward. Lets say that you made your first deposit of 100 euro, place all of them in one bet and you win 100 euro. So now your total balance is 200 euro. If you do that, there is 80% chance that you will get limited after your first bet. This means that your journey with the Bwin withdrawal process has already started.

At first you will go to request the withdrawal within the Bwin dashboard. After probably 1 day you will receive an email saying that in order to complete your withdrawal they must send you a letter to your home address, receive it and put the code that is inside it to your Bwin verification dashboard. Sometimes the letter never arrives and you must request a new one. In order to be able to make a Bwin withdrawal, it is very possible that they will try to contact you via phone and if you don’t answer for whatever reason, they will not process your withdrawal request until they will contact with you on phone first. They never mention that on their website but I have experience this issue a lot of times with a lot of my friends that played there.

One more thing to consider is that if you want to make a Bwin withdrawal via debit card, you must send them a photo of your card, displaying the first 6 and last 4 digits. As you can see, Bwin withdrawal process in never the same for every customer, that is why it is very frustrated. In one day you think that you have finish the verification process and the other day they are asking you for a new document. Once, I had a friend of mine that in order to complete a Bwin withdraw, he send his ID card, a utility bill, the code of the letter that they sent him, he answered their call, a photo of his debit card, 1 selfie with his face next to his ID card and a document stating that he is the only owner of the Bwin betting account. The whole process took him 1 month and when he took his money, he never deposited again.

Bwin withdrawal process is one the weirdest process that I have encounter in the whole betting industry. I hope you found this article helpful. Take care everyone.
dark075
Gaining experience
Gaining experience
Karma: 2
Posts: 3
Joined: Tue Nov 10, 2015 9:53 am

BWIN withdrawal

Tue Sep 28, 2021 10:30 am

Hello everyone, as the topic says Bwin close my account and the dont wanna withdraw my money, its around 1300. I am fighting with them 4-5month already and they always send me this email;

Dear Mr ,

Thank you for your e-mail.

As previously advised, the decision has been taken to definitely close your account. We regret to inform you that no withdrawal can be performed from your account.

Below you will find the relevant extracts from our Terms and Conditions. You can also find these on our homepage under "Help > Legal Matters > General Terms and Conditions" or under the following link:

help.bwin.com/en/general-information/legal-matters/general-terms-and-conditions/general

" 14. FRAUDULENT ACTIVITIES, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS

17. FORFEITURE & ACCOUNT CLOSURE

Is here someone who had same problems? or someone can give me advice what to do?
Tnx in advance
Last edited by dark075 on Thu Feb 11, 2021 7:20 pm, edited 1 time in total.
atilla9
Gaining experience
Gaining experience
Karma: 13
Location: PL
Posts: 94
Joined: Thu Oct 20, 2011 8:07 pm

BWIN close my account and refuse to withdraw my winnings

Tue Sep 28, 2021 1:04 pm

Nice. You get what you deserved. Bravo Bwin.
Kokos, CFA
Gaining experience
Gaining experience
Karma: 5
Posts: 91
Joined: Mon Feb 16, 2015 11:17 am

BWIN close my account and refuse to withdraw my winnings

Tue Sep 28, 2021 3:21 pm

What did you do to piss them off?
Thordin
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Karma: 29
Posts: 790
Joined: Tue Oct 23, 2012 10:57 am

BWIN close my account and refuse to withdraw my winnings

Tue Sep 28, 2021 4:42 pm

Im curious myself but I know the OP wont tell us.
raizzak
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Karma: 33
Posts: 685
Joined: Mon Nov 19, 2012 6:25 am

BWIN close my account and refuse to withdraw my winnings

Tue Sep 28, 2021 7:07 pm

yeah right.... Bwin idd voids bets limits you fast in cases but be honest never really stole money from anyone... So im sorry op there is no dragon here
Don't speak for something you have no clue.
Comen1952
Gaining experience
Gaining experience
Karma: 1
Posts: 2
Joined: Tue Nov 10, 2015 11:30 pm

BWIN close my account and refuse to withdraw my winnings

Tue Sep 28, 2021 11:35 pm

It did already happen to me... they will ask you for copy of your ID, photo of you holding your ID, your utility bill or other proof of your adress, copy of your bank statment and credit card. Once you send them all this, they most likely unlock your account in few weeks ,but you are able to withdraw money to your bank only.

Bwin is not any good , they limit you very soon in less then 2-3weeks once they find out you are arber or in worst case they close your account and require many informations... Just skip to other bookmaker. Bwin used to be good in past.
Last edited by Comen1952 on Tue Nov 10, 2015 11:36 pm, edited 1 time in total.
User avatar
arbusers
Administrator
AdministratorAdministratorAdministratorAdministratorAdministrator
Contact:
Karma: 566
Posts: 4962
Joined: Thu Dec 30, 2010 4:34 pm

BWIN close my account and refuse to withdraw my winnings

Tue Sep 28, 2021 11:37 pm

Last post modified according to T&Cs.
dark075
Gaining experience
Gaining experience
Karma: 2
Posts: 3
Joined: Tue Nov 10, 2015 9:53 am

BWIN close my account and refuse to withdraw my winnings

Wed Sep 29, 2021 8:53 am

What did I do?
except i took from them some money, nothing else in real. Ok maybe I threaten them with forums where i will say what they are doing, but thats all.
Comen tnx for your reply, and i know we need to skip Bwin, but now situation is like this.
As they stole my money, because this is robbery, what can I do now? Is there some organization where i can get some advice?
kapetan1122
To become a Pro
To become a ProTo become a ProTo become a Pro
Karma: 39
Posts: 329
Joined: Thu Dec 27, 2012 12:41 pm

BWIN close my account and refuse to withdraw my winnings

Wed Sep 29, 2021 12:39 pm

dark075 wrote: What did I do?
except i took from them some money, nothing else in real. Ok maybe I threaten them with forums where i will say what they are doing, but thats all.
Comen tnx for your reply, and i know we need to skip Bwin, but now situation is like this.
As they stole my money, because this is robbery, what can I do now? Is there some organization where i can get some advice?
You can try IBAS or Giblartar gaming comission,i dont think they negotiate with SBR any more.
dark075
Gaining experience
Gaining experience
Karma: 2
Posts: 3
Joined: Tue Nov 10, 2015 9:53 am

BWIN close my account and refuse to withdraw my winnings

Sat Oct 02, 2021 2:53 pm

kapetan1122 wrote:
dark075 wrote: What did I do?
except i took from them some money, nothing else in real. Ok maybe I threaten them with forums where i will say what they are doing, but thats all.
Comen tnx for your reply, and i know we need to skip Bwin, but now situation is like this.
As they stole my money, because this is robbery, what can I do now? Is there some organization where i can get some advice?
You can try IBAS or Giblartar gaming comission,i dont think they negotiate with SBR any more.

Tnx for advice kapetane :)

Edit; today i found eCOGRA is their gaming comitions so if anyone else will have problem in future...
Last edited by dark075 on Sat Nov 14, 2015 3:06 pm, edited 1 time in total.
AceJack
Has experience
Has experienceHas experience
Karma: -8
Posts: 180
Joined: Sat Oct 10, 2015 4:48 am

BWIN close my account and refuse to withdraw my winnings

Wed Oct 20, 2021 6:54 pm

dark075 wrote:
kapetan1122 wrote:
dark075 wrote: What did I do?
except i took from them some money, nothing else in real. Ok maybe I threaten them with forums where i will say what they are doing, but thats all.
Comen tnx for your reply, and i know we need to skip Bwin, but now situation is like this.
As they stole my money, because this is robbery, what can I do now? Is there some organization where i can get some advice?
You can try IBAS or Giblartar gaming comission,i dont think they negotiate with SBR any more.

Tnx for advice kapetane :)

Edit; today i found eCOGRA is their gaming comitions so if anyone else will have problem in future...
did you get your founds back ?

Im starting to bulding up a little roll myself at bwin
x-casino
Has experience
Has experienceHas experience
Karma: 10
Posts: 114
Joined: Wed Oct 11, 2017 4:17 pm

BWIN withdrawal

Thu Oct 28, 2021 12:06 pm

Thank you makarid for the excellent post. Do you believe there is any value using BWIN these days?
Thank you.
leonheartx
Gaining experience
Gaining experience
Karma: 4
Posts: 32
Joined: Sun Nov 22, 2015 9:38 am

BWIN withdrawal

Fri Oct 29, 2021 3:59 am

so should we be avoiding BWIN?
I also read that they charge 3% for withdrawals via Skrill? Can someone confirm this?
Do they also void settled bets if they suspect you're an arber?
Esso
Gaining experience
Gaining experience
Karma: 7
Posts: 36
Joined: Tue Feb 25, 2014 8:15 pm

BWIN withdrawal

Fri Oct 29, 2021 8:15 am

1. depends on you
2. yes
3. yes they do last time it costs me about 900€ they  voided 4 bets on diffrent sports some of them older than a week whitin a day

Return to “Bookies discussion”

Login · Register