Arbusers

GoBetGo wrote:

Hraba wrote:

GoBetGo wrote: Dear Hraba,

Please find below the last correspondence with you, right after confirming that we have successfully processed your withdrawal request. We do not understand what could be the possible reason for you to change your attitude towards us.

Hi GBG - I have send you an email with the explanation first. You have not answered to it and obviously have not read it at all - because you are asking to the reason of my attitude again. Then I shared my opinion here.

So here is the exact copy of my email answer to you.

Dear ----,

thank you. About the bonus - I am very disappointed as I thought this was also for arbitrage traders, however if it is in your Terms and Conditions, I have to follow them, thus I understand. But I am a bit confused here. You welcome arbitrage traders, but when you find out that they are - you take a bonus from them, which is just the opposite of welcome.

And about the call - I have to say, that I felt really uncomfortable with the questions you asked me - I felt like being interrogated, with any reason behind it and you kept my money as a hostage, which is not fair to use it this way, as a leverage, it really frightened me and I think I didnt do anything bad - I mean against your terms (ok, besides the bonus, but I was not aware of it).

Moreover, I have read on forums that this is not a standard procedure, sometimes you just require just an ID.

I have an account in around 30+ bookmakers and the way you verified my account, well to say it properly - my account was verified, but when I won some decent money and tried to withdraw - you blocked it! This I have never experienced it in any other bookie.

So I want to be honest with you. I do not like the way you treat your customers - and I will not continue to bet on your site. Because I am affraid that you would use my money again against me, with no reason. I am an arbitrage trader, you say you welcome us, I did not place any like 20% arbitrages, all just slight percentages - which you wrote on forums is OK, however I dont think that you follow what you say - because otherwise you would treated me differently.

Thanks for the opportunity to bet on your side, however I made my opinion crystal clear.

Goodbye.

I will have our VIP manager personally check your email and respond to it as soon as possible. We certainly do not wish you to feel this way, and it was not our intentions to do so.

Great to hear, I thought you did not want to reply  Anyway I dont think that I will change my mind. My account was fully verified and when I won big and tried to withdraw, you blocked my account and what happened next? Everyone could read above. So if I considered to continue betting on your website and I again win big - what would you do? Would you than again block my account - call me and tell me that I am not the one operating my account etc.? Or would you connect my activity to someone else's - like what happened above - to some other people- because we do place similar arbs at similar time frame?

Nope. I cannot (and will not) go through this again - that feeling that you will block my money if I win ...

I am happy that I shared my experience here - so everyone can read it. Seems that I am definitely not the only one ...

Glad I got my money OK, hope you will solve the problems with other arbers here, good luck everybody.

i would like to know an official answer from gobetgo
about what i read that is " Skrill payment of Odinebet account came from...'Gobetgo Holdings
odinbet is known to be a scam site, so if theres no link between gobetgo and odinbet why the payments are received from gobetgo holdings??

is there any other betting site related in some ways to gobetgo?

A number of posts has been modified by me in my effort to erase real names from public view. You are all kindly requested to avoid exposing your names or clients names to public view.
Thank you.

I need to comment on at least 15 posts today. I ll wait till the dust goes down a little cause I dont want to stop the development of all these issues.

umbertobet wrote: i would like to know an official answer from gobetgo
about what i read that is " Skrill payment of Odinebet account came from...'Gobetgo Holdings
odinbet is known to be a scam site, so if theres no link between gobetgo and odinbet why the payments are received from gobetgo holdings??

is there any other betting site related in some ways to gobetgo?

We have various contractual agreements with other sportsbook operators and software providers regarding payment processing. At the moment, we do not have any business relationship with odinbet. Our organization operates only one sports betting website, which is http://GoBetGo.com .

Coordinated or automated betting isn't illegal or fraudulent in any way. Let me remind you that exchanges encourage the use of bots and sharp books generally allow such practices. Unfortunately you can't convince anyone anymore.

GoBetGo wrote:

Roald wrote: They just said they seized my 2,5k balance, because of some patterns with 5/6 other players, whom I didn't knew (except one of them, who might, without my knowlegde, have placed one or two bets at my place a few months back, and not big bets, just peanuts)

They were talking about patterns on the phone, said there was a 1 on 5 million change we were not connected. It was like this Nigel guy I was talking to, was making things up just for the fun of it. Those players, Russians, Spanish, and even Islamics as well, I really never ever heard of them. I just can't believe this nonsense.

I think I will just give up sports betting, as this is strike 3 (1 by agent via this forum, Canbet so called bankruptcy, and now this..) I thought I would be save, not arbing, nor having multiple accounts at the same sports books. But I guess I was wrong.

Dear Roald,

The following is a diagram of your group. Different colors show different IP and computer relations between the accounts.



Your group has done a very coordinated betting, and has been matched through 3 separate technologies. Some of the group members, including you, admitted to knowing other persons from the group, while the corresponding individuals denied similar knowledge. All of you were unable to verify even a tangible fraction of the activity of the accounts, including providing us with false information. There is an undeniable relation between the accounts, as some bets were placed within seconds of each other. Needless to say we have phone recordings with each of the group members, which can clearly show even to the unexperienced eye and ear what we have written above.

The following is a sample of your activity across all accounts:

As I already told on the telephone, I am a sports bettor. I am subscribed to miltuple paid betting services, also member of 2 closed betting forums. You ever even heard of anything like this? BEcause the guy on the phone, ''Nigel'' didn't knew the slightest thing about this. You know, when some quality tipsters send their betting tips, lots of people rush to get the best odds as soon as possible. But obviously, you don't have any real life experience, otherwise I am sure you wouldn't match those accounts together.

Once again I would like to state that I am just a sport bettor who places 150/200 a bet, no need for me, just like I told ''Nigel'' on the phone, to create  additional account(s), and place extra (smaller?) bets, because 1) I was not limited 2) I have other accounts at asianconnect, for example, with the highest limits out there. I would never create multiple accounts nor violate any other rules. Not worth the risk for me.

But then, being treated like a criminal almost, just like I was on the phone, feels really bad. Especially when you know you always obey the rules.

Please open your eyes, what you are doing here is not right.

Roald

In addition:

Yes, I said I knew 1 of the persons, my brother in law. Hush hush, what a big deal. He places small bets, like 20/30/40 euro's a game. I did not know he had an account here. He might have placed a bet here, last time he visited was 1,5/2 months ago. He actually comes over here a few times a year only. I don't really think this is a big deal.

'' All of you were unable to verify even a tangible fraction of the activity of the accounts, including providing us with false information''

I have not gave you false information. I felt very bad, being interviewed like this, like a criminal, from someone (''Nigel'') who has absolutely no legal right to ask such personal questions about me. But still, I cooperated and gave all honest answers. I even said I bought payed subscriptions and often shared them with others from public (so open, nothing special..) forums; like we all paid a small fee in stead of a big one; and set up some email filters. Happens all the time in the sports betting business. But once again, I don't think you guys at GBG have any real life experience on this point.


''There is an undeniable relation between the accounts, as some bets were placed within seconds of each other.''

Once again; paid services, paid services, paid services. I can't repeat it enough.

''Needless to say we have phone recordings with each of the group members, which can clearly show even to the unexperienced eye and ear what we have written above.''

I have been a full time sports bettor for almost 4 years know. Who do you say is unexperienced? This Nigel guy had never heard of some of the things I was talking about, it was like a new world was opening for him. And to add final, I never said I accepted the call to be recorded, I asked something like; ''to give the best possible service to our customers''? Like in; ''what do you mean by that?'' But ''Nigel'' did not respond to this and went on with the conversation. Obviously you know all about my phone call with ''Nigel'', but how come you didn't hear this part?

Would you like to see my monthly betting spreadsheet? I have got about 750-1500 bets every month, the list you are showing says absolutely nothing at all.

To add, what the hell is wrong with that list? Is this made up by a child? How on earth could you compare some of those bets together? A bet on Atletico Paranense +1 @2.18 and a double chance bet from some donkey @1.18?

Are you really serious?

Sunderland - Man Utd, a both to score bet from someone, I see, and a bet on the underdog from me, okay..?

Wow I had the same bet on Varberg, only with maybe a few hundred euro more (vs a 10/20 euro bet from someone who plays with low stakes?), wow. Came from a blogabet tipster. I still have the email, counts for most of the bets I made. If you would like I will give you all my passwords, or even my computer, then you can check it out for yourself. Privacy does mean nothing anymore.

Really funny to be called an amateur/someone who doesn't know what he is doing, while it really seems the other way around, at least to me.

Yes, hopefully that will cost them a lot more than my 2,5k.

Mails I received from GBG:

''Nigel (Support)
Dec 10 18:29

Dear Mr. XXXXXX,

In order to protect our customers form financial and identity theft we have launched a phone verification campaign and therefore we would like to call you. Please let us know what will be the best time and phone number for us to get in touch with you.

Currently your account has been placed on a temporary lock, which shall be removed once we have the chance to speak with you.

Thank you for choosing us as your bookmaker!

With kindest regards,

Nigel

GoBetGo Customer Support
http://GoBetGo.com
Your Bookmaker

Like us on Facebook
Follow us on Twitter''



2nd, most ridiculous and respect less email;

''GoBetGo VIP Support (Support)
Dec 12 11:13

Dear Gentlemen,

Hope this email finds you well. Please accept our sincere apologies for the slight discomfort we have caused you.

Over the last few hours you have convinced us that human creativity knows no boundaries. We have been investigating your betting on our website and are quite inspired by what you have achieved.

Unfortunately, we feel obliged to shut your operation down with immediate effect and seize all available balances. This is due to the following, not exhaustive, list of offences:
• Coordinated betting using multiple accounts which we have linked beyond a shadow of a doubt, both through using computer trace forensics as well as betting history on our website
• Use of automated betting software in multiple accounts

You would appreciate that given the intellectual capacity beyond your operation, we would refrain from further educating you, by disclosing details around how the above was achieved.

We wish you a merry festive period. Our prayers are that it inspires you to channel your energy and mental powers towards nobler affairs.We advise you that this decision is final, and is not a subject to appeal.

With kindest regards,

George
GoBetGo VIP Manager
http://GoBetGo.com
Your Bookmaker!

Like us on Facebook
Follow us on Twitter''

Last one obviously sent to multiple people. This in combination with that Excel list, very professional. Hats off.

Yes, that second email really made me feel sick. But what do they care, as long as they can get away with stealing they don't mind I suppose.

I as well wont stop alerting people about these practices going on at GBG. Well maybe I will stop if they apologize and reopen accounts and/or refund our balances as they were at the time of account closure.

And please, stop the sarcasm, it will backfire, especially when you are wrong.

Maybe my opinion as a less experienced guy is worth less, however i must ask one question:

if bet is placed fair way, account is fair, NOT made for any criminal activity (card fraud, stolen identity, game fixing), bonus abuse etc, is managed by person who uses his own data (in this case i understand so?), and company decides to confiscate the money AFTER tons of bets were evaluated, can it be called another way than thievery
Bookies don't have to like us, sure, and i guess we all know all kinds of countermeasures taken by them (limits, closed accounts etc.) - however you have to answer yourself a question, how to call a company which attracts smart players, replies to a thread in the forum, tries to convince about being friendly to all kinds of players and then basically steals money.
If GoBetGo thinks the accounts were really connected, why reaction was so late? Some of the bets showing as 'connected' in spreadsheet shown by Roald were placed in August. Was it so hard - in case of coordinated betting suspicion - to send a warning, make an investigation, or maybe even apply a limit or pay out the money and close the accounts? Was it so damn hard to do that, or to void the bets 'placed against T&C's' (i doubt it was really against them..) and inform the player after the first, 3rd, 5th bet?

For GoBetGo guys i'd like to dedicate a quote from '21: The Movie' - "Win like a man Lose like a man".

Cheers

Nice quote bezsprzetu 

About those so called patterns, indeed bets from August I saw. You have to keep in mind that I, which I have already mentioned, place on average 750-1500 bets a month. So then it's really easy to find a ''pattern'' like the GBG ''VIP'' manager did / showed us. If a ''pattern'' = a handful of bets (literally, as shown), in a period of a few months (where I place literally thousands of bets), and with a double chance 1X bet compared to a bet on the AWAY Team +1.0 AH are related, then, well, I give up..

@Max, indeed. I think, I, as amateur / someone with no knowledge (not my words) about sportsbetting, could even create a profitable sportsbook, and yes, of course without stealing. It ain't exactly rocket science so to speak.