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Stay away from bookmaker.eu

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roku
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Stay away from bookmaker.eu

Sat Dec 14, 2019 7:17 pm

My account locked(can’t bet or withdraw money) for two month now and it is still ‘under investigation’. No further info were provided to me. In my last chat with their support agent said they need to investigate a lot of accounts because ‘other account are related playing’. Not sure what does it mean. Even if someone played same games/bets as me why do they fucking care about it since this is my only account.

Also stay away from sportsbookreview.com/forum/ too as they deleted my thread about this problem. I found that ‘A rated’ bookie on their site and  they just deleted my thread and permanently banned my forum account.  ;D
Last edited by roku on Sat Dec 14, 2019 7:24 pm, edited 1 time in total.
AUAvi
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Re: Stay away from bookmaker.eu

Sat Dec 14, 2019 8:37 pm

It seems like they think you are part of a betting syndicate.

Personally, i haven't had a problem with them even with mid 5 fig withdrawls. That being said, 2 months is way too long.

Do you have any screenshots of your thread on SBR? I'd like to see why it was deleted and your account banned.
roku
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Re: Stay away from bookmaker.eu

Sat Dec 14, 2019 10:36 pm

PunterLog wrote: It seems like they think you are part of a betting syndicate.

Personally, i haven't had a problem with them even with mid 5 fig withdrawls. That being said, 2 months is way too long.

Do you have any screenshots of your thread on SBR? I'd like to see why it was deleted and your account banned.
Firstly I thought my account banned because I registered an account at justbet.co and it may be triggered their security system and created thread on sbr forum. After this someone from sbr contacted me and asked for copy of my all correspondence with bookmaker.eu, I provided copy of all my chats with bookie. It was 3 weeks ago and sbr didn’t contacted me since then. Today I found that my sbr account is permanently banned and my thread has been deleted. Not sure if they deleted thread recently or 3 weeks ago.


Original thread was here , google cache
Last edited by roku on Mon Dec 30, 2019 9:45 pm, edited 1 time in total.
roku
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Re: Stay away from bookmaker.eu

Fri Feb 07, 2020 7:29 pm

Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
Mtipster
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Re: Stay away from bookmaker.eu

Wed Mar 11, 2020 10:03 pm

Guys, are you able to see their tennis odds bellow ATP level?

Or they removed it for everyone except recreational players?
linzhaopeng
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Re: Stay away from bookmaker.eu

Fri Mar 13, 2020 3:27 pm

Mtipster wrote: Guys, are you able to see their tennis odds bellow ATP level?

Or they removed it for everyone except recreational players?
I can't see all the ITF match
hk
hkbestrader

Re: Stay away from bookmaker.eu

Wed Apr 01, 2020 7:44 am

roku wrote: Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
man any update and proof for screenshot?
I am feeling a bit doubful for sportsbookreview now...
kapetan1122
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Re: Stay away from bookmaker.eu

Wed Apr 01, 2020 10:52 am

hkbestrader wrote:
roku wrote: Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
man any update and proof for screenshot?
I am feeling a bit doubful for sportsbookreview now...
Sportsbookreview is a joke,they ll ban you and your comments/complainments if you do it from some of their sponsor bookies and one of them is Bookmaker but i must say that Bookmaker is one of rare sportsbook where i didnt have bigger problems(even pinni had limited me) bookmaker is quite safe with occasional problems with money liquidity(right now you can withdraw 3000$ max per week),only thing about them is their customer service where bunch of idiots work and probably have instructions to do everything in their favor so if you have some complains and even valid reasons they ll not listen to you.Overall i think they are great and one of 2-3 bookies that i had never been limited.
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gamblehappier
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Re: Stay away from bookmaker.eu

Wed Apr 01, 2020 9:31 pm

Kapetan you must be very good if you are limited by Pinnacle.Well done mate.

I am really surprised by Sbr because i was thinking that they were fair with every book they have to face.Its unfair to delete threads beacause bookmaker.eu is a sponsor.
But as you said you are happy with them.Maybe in the future i will take a look to them.

Roku i wish to get your money.I am really surprised by the behavior of sbr.Sbr have helped a lot of people get their money back.
Last edited by gamblehappier on Wed Apr 01, 2020 9:52 pm, edited 1 time in total.
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Alfa1234
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Re: Stay away from bookmaker.eu

Fri Apr 03, 2020 12:23 am

Well, they just gave me the boot.  My account is banned as per management decision.  Worst part is I was a net loser and only used them to lay off action where they had higher limits.  Feel pretty sad about that.  :(
roku
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Re: Stay away from bookmaker.eu

Fri Apr 03, 2020 10:29 am

hkbestrader wrote:
roku wrote: Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
man any update and proof for screenshot?
I am feeling a bit doubful for sportsbookreview now...
Proof of what? As I said, I managed to withdraw my funds from bookmaker.eu, even if it took several months. Maybe sbr thought that I'm a scammer as they never answered me since i confirmed that i were using vps (most bookies banned in my country by isp). Anyways i still using vps for dozens of books and it never cause any problem.

ps. I still have a screenshot with my topic on sbr forum i took it from googlecache but now seems googlecache deleted copy of my thread too.
googlecache screen - https://snipboard.io/k07wv9.jpg
Attachments
585E4204-1EC3-4B29-A17C-D0BC50425FAF.jpeg
Last edited by roku on Fri Apr 03, 2020 10:36 am, edited 1 time in total.

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