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Messages - betburger

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1
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 17, 2019, 12:46:46 PM »
The truth is that service is a complete disaster right now , i have noticed the problems since november.

As long as you keep saying "there are no problems" , your service will keep going only to shit.

just fix that motherfucking bet365 , why is that so difficult

its been 3 hours and still waiting for the 1st arb to be displayed ....

Please specify what exactly is wrong with Bet365 right now. If you see any skipped market/event/outcome, please indicate it.

2
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 16, 2019, 04:56:50 PM »
Pinnacle live scanning not working motherfuckers. Arbs from -10% and 0 arbs. And again middle of saturday!

Pinnacle Live is working well:

3
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 16, 2019, 02:29:26 PM »
Is betburger working well today? OR only I see that there is less arbs pre and live than usually on saturday?

Everything is working fine know. In case you see any issue, please inform us immediately via support@betburger. com

4
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 14, 2019, 07:44:33 AM »
something is wrong in all you service, i have only gotten 2 alerts since yesterday even mistakes are not appearing

If you notice any problem, please contact us via support@betburger.com so we could see your email and could check your account. Also please provide the details of the issue: bookmakers, sports, markets you use.

5
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 13, 2019, 06:54:05 PM »
Please tell me what is happening with stoiximan prematch , I don't see it today !
Thanks

We have checked the bookie and found no issue. It is scanning properly.
In case you're still having troubles with this bookie, please provide us with more details or indicate your registration email to check your account. Perhaps, something is wrong with your account settings.

6
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 12, 2019, 08:28:48 PM »

Dear customers,

Today there were recorded some difficulties in accessing our service for three hours from 19:04 to 22:01 UTC+2. In reviewing the issue it was found that the problem emerged due to data center failure. Unfortunately, that does not depend on us. Right after the issue was discovered, we contacted data center support so they take all necessary measures to amend the situation ASAP.

For time being the work of the service is fully restored. The problem on the side of the hosting provider is resolved.
We apologize for inconvenience caused.


BetBurger Administration

7
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 12, 2019, 06:58:41 PM »


We totally understand your concern. There are some issues with data center. We're now sorting it out with the data center members to make the software work asap. Thank you for your patience and understanding.

8
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 09, 2019, 07:22:32 PM »
When you fail to fix a problem that is not allowing your members to earn profits or you fix it after a long delay - unless that your general policy is that faults and delays are not for you to conpencate. That might be so as well - but it must be made clear.

All issues are fixed in the shortest possible time. In case you see any bug, please inform us immediately.

9
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 09, 2019, 01:32:08 PM »
Why dont you simple expand your clients subscriptions ? Why do you avoid to comment on that scenario on all forums ?

Please specify the issue in more detail.

10
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 05, 2019, 02:41:30 PM »
Its definitely not working properly, what a joke this is...

Now the issue appeared again. We'll trying to sort it out to make it work more consistently. Thank you for understanding.

11
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 04, 2019, 04:12:38 PM »
There were certain scanning issues with Bet365 this weekend. Now everything is scanning properly.
In case you see any skipped sports/markets/outcomes, please indicate them. We’ll sort it out ASAP.

12
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 04, 2019, 01:41:45 PM »
Bets that show are still very low in number. Bet365 not fixed yet ? What about the rest of the main bookmakers ? Are you thinking of extending your clients subscriptions after this ? If not - how come ?

We have already fixed Bet365. Please indicate what other bookmakers you're having issues with.
The extending is possible only in case the scanner doesn't work completely. In this case only one bookmaker was out of order.

13
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 04, 2019, 07:49:19 AM »
All in all fnatic is very right with his judgement. Your service is going down by the week while your payments remain the same. You mainly stay alive because there are not much better public services than yours and not because you truly deserve this. Yes - lets get a nice bet365 for Tuesday while the weekend is over already - sounds like a plan. You even replied to my email today morning that everything is working fine by that time. A joke overall.

All problems we had on weekends we try to eliminate asap. Thank you for being patient.

14
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 03, 2019, 10:40:33 AM »
Yes , there is 1 big trouble.

When are you going to fix your facebook page?
We are so much worried about it as it pops up anytime we log in to our betburger account.

Please , fix the fb page.
Who cares about 365 , tahts just a useless bookie and nobody cares if its out of order.

It will be fixed soon. For now you can use this page: https://www.facebook.com/betburgercom/

15
BetBurger / Re: BetBurger.com - Your ideas, propositions and conserns!
« on: February 03, 2019, 10:05:34 AM »
Its been 2-3 months that i write weekly email to support , but it seems that these guys don't care anymore about the service.

So , its a obligation to write it here:
Betburger used to be great , but unfortunately RIGHT NOW IT IS JUST A WASTE OF TIME AND MONEY.
I have used it since their beginnings 5 years ago ,  i might be in their top50 first costumers.

You should reimburse last monthly subscription of costumers , because basically you have "stolen" that money since the offered service has been useless and a total disaster.
No arber gives a fuck for 200 eur , but its not fair to pay for a service that you never got.

Hi. Right now only one bookmaker is out of order. We're doing everything possible to fix the bookie in the shortest time. Unfortunately, the issue with Bet365 is a troublesome one, which needs a lot of efforts to be made. Sorry for the inconveniences and thank you for your patience.

In case you have any other troubles, please let us know.

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