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Messages - ArbMate

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1
General talk about alert services / Re: About arbmate support
« on: June 10, 2019, 06:35:43 AM »
Hi,
I'm writing here after my post was deleted on the arbmate support thread.
I asked about Unibet that is down since friday, i sent email to arbmate support and no answer and then i asked on the support thread of arbmate here in arbusers and my post got deleted. Not by arbusers admin, so, logic it was deleted by arbmate.

So, what the hell is happening with arbmate? Is this the support we deserve?

Pedro, Unibet has never been down. Your access to it has expired since Friday. The support is answering to the emails only from Monday to Friday(this is written in the contact us page), but the technical team is reading the emails during weekend and is fixing the issues if there are such. To the question how I know your name, no matter you haven't provided your username in the post to check it, you are the only one who has send an email that Unibet is not working. Please check your profile next time (you can see to which bookmakers you have access) and read what is written on our website before posting such things about our support :)

2
ArbMate / Re: ArbMate Announcements
« on: May 27, 2019, 11:41:07 AM »
The arbs calculator now supports multi-currency! read more

3
ArbMate / Re: ArbMate Announcements
« on: May 03, 2019, 11:01:21 AM »
New filters for markets and events are officially released.

4
ArbMate / Re: ArbMate Support
« on: April 30, 2019, 11:27:03 AM »
If the entire service is down, it means we are restarting it. It takes up to 5 minutes and it happens once each day.

5
ArbMate / Re: ArbMate Support
« on: April 25, 2019, 01:04:55 PM »
You are very responsive and this is very helpful. If you add multifilters too it would be perfect. For example I want some bookies with some filters and some others with other filters. There is a service which already has multifilters, but its not as fast and accurate as you. You can see it there.

We already have such an option for different bookmakers sets only. We might add the other settings to each set with bookmakers as well. This way when you change the set with bookmakers, the other settings will be applied too. Next week we will start working on it :)

Thank you in advance  :)

Could you please send your vision of how exactly multifilters should work and look like to support@arbmate.com ? We need as many details as possible as our goal is not just to make something that the others already have, we want to make it better.

6
ArbMate / Re: ArbMate Support
« on: April 25, 2019, 12:02:44 PM »
You are very responsive and this is very helpful. If you add multifilters too it would be perfect. For example I want some bookies with some filters and some others with other filters. There is a service which already has multifilters, but its not as fast and accurate as you. You can see it there.

We already have such an option for different bookmakers sets only. We might add the other settings to each set with bookmakers as well. This way when you change the set with bookmakers, the other settings will be applied too. Next week we will start working on it :)

7
ArbMate / Re: ArbMate Support
« on: April 25, 2019, 11:27:28 AM »

Tennis at the end of 2019 (we are already working on it). Basketball, next year.
By filter for match, I guess you mean that you want to see only arbs for a particular match - we don't have it in our short todo list but will consider adding it.
Filters for markets - we are already working on it. I don't want to give empty promises for end-date yet.

There are other valueable sports but adding tennis first would be nice.
I mean filters for markets. They are very important for professionals which are long term clients.
If you keep the same scanning speed after making this two changes it would be a very useful service.

I could say that your wish has come true even sooner than we expected 8)
We have added both the filters you have requested: for match and for markets.

Please see the attached screenshot. Currently, none of our competitors has such advanced filter for markets  8)
We have made it publicly available and now it's time for our arbers to test it and let us know if they see anything wrong.
Cheers!

8
ArbMate / Re: ArbMate Support
« on: April 22, 2019, 02:42:21 PM »
I have 2 questions:
When will you add other sports ?
When will you add more filters ? For example: Match, over/under, handicap.

Tennis at the end of 2019 (we are already working on it). Basketball, next year.
By filter for match, I guess you mean that you want to see only arbs for a particular match - we don't have it in our short todo list but will consider adding it.
Filters for markets - we are already working on it. I don't want to give empty promises for end-date yet.

9
ArbMate / Re: ArbMate Support
« on: April 22, 2019, 12:25:05 PM »
If you think Tempobet will pay out those clearly erroneous odds you are sadly mistaken. I know what you mean, you are saying the arbs are actually there and it's not an error by the software, but there should still be some way to filter these out as it's a recipe to lose money for people.

The point here is to prove the arbs are real and odds are not outdated. It is obvious that these odds are so-called "palpable errors / obvious errors" and this is because the bookmaker is showing such odds. You could easily filter such arbs by filtering the odd, or the event or by arb max % for example.

10
ArbMate / Re: ArbMate Support
« on: April 22, 2019, 11:37:48 AM »
Quote
i don't get it.

i go to: https://www.arbmate.com/surebets-prematch-arbs  to take a look at what your service is about, and i get a long, long list of what are clearly erroneous arbs.   as i'm not a subscriber, the match names are hidden, but very clearly the odds don't exist for that market.

isn't it a good idea you clean these up before marketing to the public?

These are real arbs :) Please see the screenshots.
You could see also the match in Tempobet https://www.tempobet.com/event284115181.html as an example.

11
ArbMate / Re: 1 WEEK TRIAL
« on: April 22, 2019, 09:41:27 AM »
Dear arbers,

We have good news for all of you who haven't tried our services yet.

Register from here before 28th of April, 2019 using the activation code "AU04APR19" and get 1 WEEK FREE ACCESS to ArbMate services!

Happy arbing with ArbMate!

12
ArbMate / Re: ArbMate Announcements
« on: April 18, 2019, 07:29:05 AM »
Fortuna.sk was just added for navigating for Live and PreMatch with odds navigator

13
ArbMate / Re: ArbMate Announcements
« on: April 17, 2019, 08:03:29 AM »
Fortuna.sk is now supported for both Live and PreMatch!

14
ArbMate / Re: ArbMate Support
« on: April 16, 2019, 02:39:24 PM »
are you guys planning to have valuebets?

Every surebet has a value on the soft side, so we already have valuebets in service. Just not in the way that a normal value bet software provides them. You could easily use our filters to get only surebets/odds you need and when arbitrage with such odds appear, the soft side can be considered as having a value. You just have to navigate the odd (if the bookmaker is supported for navigating) or find it manually and place the desired amount.

15
ArbMate / Re: ArbMate Announcements
« on: April 16, 2019, 02:02:15 PM »
Nike.sk was just added for navigating for Live and PreMatch with odds navigator

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