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BetBurger.com - Your ideas, propositions and conserns!

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neptunes
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 11, 2020 10:06 am

Many thanks for your work

Could you conclude that surebets for 365 is already fixed on all sports or there might be still some bugs?

Thanks again
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 11, 2020 10:27 am

neptunes wrote: Many thanks for your work

Could you conclude that surebets for 365 is already fixed on all sports or there might be still some bugs?

Thanks again
The most part is fixed already. Some minor bugs are left, which we will eliminate soon. Thank you for waiting.
ylinescu
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Sep 11, 2020 7:00 pm

now  Stoiximan / Betano is FULL with fake arbs , why ???
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 12, 2020 6:57 am

ylinescu wrote: now  Stoiximan / Betano is FULL with fake arbs , why ???
If you notice any mistake between the given bookmakers, please send us a screenshot to support@betburger.com, so we can check it out and detect the problem faster.
Thank you in advance.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 12, 2020 3:31 pm

Everything is still wrong with bet365 and now it is saturday and gameday.

I guess we get compensation for our subscription? Or what is your plan to make this fair? I payed a lot of money for something that is not working.

It is simply under all critic.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 12, 2020 3:51 pm

full of wrong odds and errors...
subscription ending soon and i really need to think about the extend...expensive and not 100%

what i like here is the support, he is always here to answer the questions ect. but mate, this problem is not new with the wrong odds...please fix it mate :)
Last edited by rapid9 on Sat Sep 12, 2020 3:53 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 12, 2020 5:17 pm

On the whole day, fake tennis odds are displayed on bet365, useless crap... that's why I pay for it??
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 12, 2020 6:15 pm

We totally understand your concern. All major issues are fixed, and we hope to eliminate those, which are left soon.
We know we already said that but it really takes that much time, and if there was such a possibility, we would have done it much sooner.
The issue persists with a single bookie and compensation is not foreseen in such a case.
Thank you for understanding.
Last edited by BetBurger on Sat Sep 12, 2020 6:17 pm, edited 1 time in total.
rapid9
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Sep 12, 2020 7:51 pm

betburger wrote:
We totally understand your concern. All major issues are fixed, and we hope to eliminate those, which are left soon.
We know we already said that but it really takes that much time, and if there was such a possibility, we would have done it much sooner.
The issue persists with a single bookie and compensation is not foreseen in such a case.
Thank you for understanding.
thank you :)
rapid9
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 13, 2020 2:17 pm

betburger wrote:
We totally understand your concern. All major issues are fixed, and we hope to eliminate those, which are left soon.
We know we already said that but it really takes that much time, and if there was such a possibility, we would have done it much sooner.
The issue persists with a single bookie and compensation is not foreseen in such a case.
Thank you for understanding.
Are you sure the same problem from yesterday is fixed? I guess not.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 13, 2020 2:56 pm

rapid9 wrote:
betburger wrote:
We totally understand your concern. All major issues are fixed, and we hope to eliminate those, which are left soon.
We know we already said that but it really takes that much time, and if there was such a possibility, we would have done it much sooner.
The issue persists with a single bookie and compensation is not foreseen in such a case.
Thank you for understanding.
Are you sure the same problem from yesterday is fixed? I guess not.
Bet365 is working properly now. However, some minor bugs still may appear. Hope to eliminate this issue once and for all, however, it would take a bit more time since it’s not so easy to manage. Thank you for your patience and understanding.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 13, 2020 5:39 pm

Still full of mistakes..
American football arbs are ALL wrong on betsson, betfair, bwin, betway, ladbrokes.
I really don't understand why you can not find this issue and I can not understand why you continue to answer my mail that everything is fixed when actually you haven't do anything.

ACTUALLY I PRETEND A DISCOUNT AT LEAST.

It's not a 2K/year service...it's absolutely useless in the last month. I pass my day continuing to delete the arbs from the list and send email to the support with screenshot.

PLEASE WORK BETTER!!!!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 13, 2020 8:36 pm

Its been a mess lately, no doubts about that. Not worth the 99€ pricetag at the moment. Maybe betburger reduced their number of employes due to covid19.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 14, 2020 7:18 am

baselstrasse wrote: Still full of mistakes..
American football arbs are ALL wrong on betsson, betfair, bwin, betway, ladbrokes.
I really don't understand why you can not find this issue and I can not understand why you continue to answer my mail that everything is fixed when actually you haven't do anything.

ACTUALLY I PRETEND A DISCOUNT AT LEAST.

It's not a 2K/year service...it's absolutely useless in the last month. I pass my day continuing to delete the arbs from the list and send email to the support with screenshot.

PLEASE WORK BETTER!!!!
We totally understand your frustration regarding this matter. Unfortunately, we are still working on the issue. This process is time-consuming. Hope it would be fully resolved soon.  We are greatly appreciated for your patience.
baselstrasse
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Sep 14, 2020 8:38 am

The main issue is that I reported a lot of mistakes on various bookmakers...not only b365.
And this mistakes continue to be present despite you tell me are fixed.
I really don't understand.
And they are very easy to fix because you are simply scanning the handicap instead of u/o for example...so you only need to change the field to scan.

And this issues are more present on american sports. For example american football is full of issue on every bookies.

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