When I try to login I recieve the message that the account is suspended and to contact then with the reference code Actsta. On chat they say the account is suspended for security reasons and to call them for more details.
Did someone else experience this?
bet365- account blocked
- Thordin
- Totally Pro
- Karma: 30
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Re: bet365- account blocked
Maybe somebody tried to hack you, or login with IPs from other countries.
Put together all the information you have on the account holder, so that you have them in case they start verifing over the phone and give them a call see what it is about.
Put together all the information you have on the account holder, so that you have them in case they start verifing over the phone and give them a call see what it is about.
- ArberPro
- Has experience
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- arbbetting
- Gaining experience
- Karma: 3
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Re: bet365- account blocked
I called them and they asked for:
1. account holder to make a photo holding another document than the one already registered near to the face.
2. the code from the letter sent at home.
3. the exact bets made.
Gladly that account was already limited and with no money on it .
What can be the reason for bet365 to block and ask for this documents?
1. account holder to make a photo holding another document than the one already registered near to the face.
2. the code from the letter sent at home.
3. the exact bets made.
Gladly that account was already limited and with no money on it .
What can be the reason for bet365 to block and ask for this documents?
- sportoboy
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- XxSMIL3xX
- Gaining experience
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Re: bet365- account blocked
They sent to me and my friends an email telling me to change my password from time to time.
So they did have some security issues.
So they did have some security issues.
- qbet
- To become a Pro
- Karma: 41
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Re: bet365- account blocked
It's a basic safety tip that they send from time to time. Many other sites do the same. No reason to worry about security.
About the other issue maybe it's time for bet365 to move away from the soft book mentality but they still need to do some checks as they offer bonuses.
About the other issue maybe it's time for bet365 to move away from the soft book mentality but they still need to do some checks as they offer bonuses.
- NDR
- Gaining experience
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Re: bet365- account blocked
i got this email 2 times since i have accounts at 365.
nothing to worry.
nothing to worry.
pls excuse my bad english
- karthi291196
- Newbie
- Karma: 3
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Re: bet365- account blocked
My account is used unknow person he changed my address and security code but how to get my account im not able to login my account now .i have all my kyc details and passport is possible for open my account
- dealer wins
- Totally Pro
- Karma: 43
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Re: bet365- account blocked
Hopefully over time these books will enable 2 factor authentication. An excellent way to make an account very secure!
Never trust a goose!!!
- Chipmunk
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Re: bet365- account blocked
It's amazing it's not the norm already - very easy to add with the likes of google authenticate, and it must save so much hassle wrt hacked accounts.dealer wins wrote: Hopefully over time these books will enable 2 factor authentication. An excellent way to make an account very secure!
- maletaja
- Pro
- Karma: -22
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Re: bet365- account blocked
U tried to login limited account with no money. What was your purpose on login....smth smells here