luc, i brought your post to the attention of our manager who didn't react to it.
Thanks for trying anyway Arbusers. Yet another inept reaction from Neteller. For the size of businesses they are, Skrill and Neteller aren't half mickey mouse in some areas, especially customer service.
I have taken it upon myself to contact 188Bet on live chat as Neteller couldn't be bothered and I've got some further information about these permissions.
They said that they ask for two profiles, the basic profile and enhanced profile and they must be given access to both profiles for them to process a transaction.
The basic profile consists of first and last name and country of birth and date of birth.
The enhanced profile consists of address, account preferences and gender.
I tried to press them on exactly what account preferences they could see and they just kept saying account preferences and wouldn't elaborate so I assume it is the e-mail preferences they can see in the settings section of Neteller.
They insisted that they cannot see the Neteller password, secure ID or transaction history, only the details listed above and no more details than that.
I have said that Neteller have advised against giving 188Bet these permissions and that if all customers follow Neteller's advice then no further deposits or withdrawals will ever go through between 188Bet and Neteller and I asked for their view on that and they just said that this is their procedures and they said there are other payment methods you can use if you prefer.
They said the reason for them starting to ask for these permissions is a request from their payment provider for security purposes.
I pointed out to them that if it is only name, address, date of birth etc that they want to verify that every other gambling company would just ask for a screenshot showing these details and not ask for access in any way to the Neteller account and I asked if a screenshot would be sufficient. They said it wouldn't and this is their procedure.
If you are taking 188Bet on their word then all they can see with their permissions is your name, address, date of birth, gender and which e-mail addresses are registered to your account. If this is correct then the details you would be showing to 188Bet would be pretty much the same details that any gambling company would ask to verify if asking for a screenshot of the account so if 188Bet are telling the truth then you aren't putting yourself under any further security risk giving them access to these details than you are when you send any other company a screenshot verifying your Neteller account details.
The issue is whether you believe 188Bet that these permissions do not allow them to see any further sensitive details. It is only really Neteller that can answer for sure what exact details the basic and enhanced profile would give access to but they haven't really been any help so far. As 188Bet are a reputable company, I am inclined to believe them in what they say about the exact information they can access by giving these permissions.
Having said that, given these permissions aren't required for Skrill or card deposits, I believe it is only sensible to use Skrill or card going forward to be absolutely sure that you aren't giving away sensitive details to 188Bet.
MUCHBET saying 188Bet is a no-go. Maybe you've been put off by these requests by 188Bet but I would say that having discussed it with them I wouldn't have many concerns over using Neteller but certainly nothing has changed in my view about depositing by Skrill or card so I would say to anybody that I would continue to use 188Bet but to be absolutely sure, use Skrill or card.