Pinnacle/Pinbet88 Farce

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Pinnacle/Pinbet88 Farce

Thu Jul 21, 2016 8:30 pm

Getting very nervous about the fact its now been over a week without the site working properly, being online.  Im sure im not the only one with a sizeable balance there being unable to bet!
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Re: Pinnacle/Pinbet88 Farce

Fri Jul 22, 2016 10:19 am

No, same problem here.
Cannot even place a bet...

What worries me is that both PremiumTradings and AsianConnect leave us completely in the dark about reasons and motives why Pinnacle changed this to this crappy site.
Or they really don't know why Pinny did it and that is even more concerning...
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Re: Pinnacle/Pinbet88 Farce

Fri Jul 22, 2016 10:36 am

thag wrote: No, same problem here.
Cannot even place a bet...

What worries me is that both PremiumTradings and AsianConnect leave us completely in the dark about reasons and motives why Pinnacle changed this to this crappy site.
Or they really don't know why Pinny did it and that is even more concerning...
I had a live chat with an AC88 manager. Pinnacle is realizing the situation and they are working on it to present something decent.
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Re: Pinnacle/Pinbet88 Farce

Fri Jul 22, 2016 1:58 pm

Thanks for the info Arbusers, I feel a bit more secure knowing that.  Its been a wall of silence from Pinnacle which is always a bit worrying when you got over £20K in there!
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Re: Pinnacle/Pinbet88 Farce

Fri Jul 22, 2016 3:24 pm

Retrospectively, it looks like a wise decision to move all funds from Pinn to other accounts, but no-one would expect such a fail. There is no risk for funds IMO.
On the other hand, it is better to have this kind of issues in the middle of the summer, than later when season starts.
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Re: Pinnacle/Pinbet88 Farce

Fri Jul 22, 2016 4:18 pm

I really don't think pinnacle is at any risk.
They are just re-branding towards the new season and potentially towards new markets.
I still hope they don't get rid of the asian view.
If anything, I would be much more worried about agent accounts, as they will only have this new horrible useless interface. Together with upcoming increase of costs of deposits and withdrawals due to higher e-wallet p2p commission (and we don't even know when they will stop this), they are doomed to lose some of their business.
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Re: Pinnacle/Pinbet88 Farce

Fri Jul 22, 2016 5:04 pm

Arbusers wrote: Retrospectively, it looks like a wise decision to move all funds from Pinn to other accounts, but no-one would expect such a fail. There is no risk for funds IMO.
On the other hand, it is better to have this kind of issues in the middle of the summer, than later when season starts.
That is very true!!!
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Re: Pinnacle/Pinbet88 Farce

Sat Jul 23, 2016 4:32 pm

I get the message "Your account has been Suspended, please contact Customer Service for help." with every bet I try to place...

Are people able to place any bets at all?
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Re: Pinnacle/Pinbet88 Farce

Sat Jul 23, 2016 9:08 pm

thag wrote: I get the message "Your account has been Suspended, please contact Customer Service for help." with every bet I try to place...

Are people able to place any bets at all?
A PT client.  I can log in and place bets, but my balance is short by £3700ish.  I have informed PT who are forwarding the issue to pinnacle, but I wont be betting until the balance is corrected.
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Re: Pinnacle/Pinbet88 Farce

Sat Jul 23, 2016 9:55 pm

Balance is short by 1471 € , PT client too..

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