New commission rate at Matchbook

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w62upr
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w62upr

New commission rate at Matchbook
« on: November 02, 2016, 05:51:25 AM »

Anyone who has bets settled yesterday with a PremiumTradings Matchbook account ? 1.50% commission has been charged for my yesterday's bet regardless of the email by PremiumTradings which says new commission rate is 1.25%. How about you guys ?
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Alfa1234
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Re: New commission rate at Matchbook
« Reply #1 on: November 02, 2016, 08:21:51 AM »

Why don't you contact them about it instead of asking us?  :)
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premiumtradings
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Re: New commission rate at Matchbook
« Reply #2 on: November 08, 2016, 01:40:37 PM »

The extra 0.25% was an error on Marchbook's behalf and was corrected almost immediately so apologies for any confusion caused.
If there are any grievances with your account in the future, I would ask that as Alfa1234 suggested, you come to us first before airing them on here just in case it is an issue that was no fault of ours.
Thanks
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