New commission rate at Matchbook

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w62upr
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New commission rate at Matchbook

Wed Nov 02, 2016 5:51 am

Anyone who has bets settled yesterday with a PremiumTradings Matchbook account ? 1.50% commission has been charged for my yesterday's bet regardless of the email by PremiumTradings which says new commission rate is 1.25%. How about you guys ?
Alfa1234
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Re: New commission rate at Matchbook

Wed Nov 02, 2016 8:21 am

Why don't you contact them about it instead of asking us?  :)
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Re: New commission rate at Matchbook

Tue Nov 08, 2016 1:40 pm

The extra 0.25% was an error on Marchbook's behalf and was corrected almost immediately so apologies for any confusion caused.
If there are any grievances with your account in the future, I would ask that as Alfa1234 suggested, you come to us first before airing them on here just in case it is an issue that was no fault of ours.
Thanks

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