Kyc proof of phone number

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geomak
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geomak

Kyc proof of phone number
« on: December 04, 2016, 08:10:45 AM »

Hello!

I need an advice for this issue.
A bookmaker right after verification and deposit send me email and asked for proof of mobile number from provider.

I don't know if it is coincidence or they can actually have access at providers.
The sim card is new and private not listed anywhere and registered under a different name.

Should i consider the money lost or do you think they accept some excuse "i bought this sim card from someone else"  ;D
I can provide proof of different number that is registered under the account name.
Thank you.
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dealer wins
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dealer wins

Re: Kyc proof of phone number
« Reply #1 on: December 04, 2016, 09:16:03 AM »

Hello!

I need an advice for this issue.
A bookmaker right after verification and deposit send me email and asked for proof of mobile number from provider.

I don't know if it is coincidence or they can actually have access at providers.
The sim card is new and private not listed anywhere and registered under a different name.

Should i consider the money lost or do you think they accept some excuse "i bought this sim card from someone else"  ;D
I can provide proof of different number that is registered under the account name.
Thank you.

Just say its a "pay as you go" sim, you bought it at a local shop, you dont get bills as its PAYG and you top it up when credit gets low.

I have a backup phone with such a SIM in it, its not registered and I top it up if necessary.
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geomak
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geomak

Re: Kyc proof of phone number
« Reply #2 on: December 04, 2016, 09:35:44 AM »

Thank you but this is not a solution in my country. all sims must be registered or not active  :D
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Skaggerak
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Re: Kyc proof of phone number
« Reply #3 on: December 04, 2016, 10:06:58 AM »

We're at the end of the days if this is the level of verification bookmakers need now, if this happend the industry is over as we know it.
What kind of country needs all sims registered? ;D Can't you get the owner of the account to verify it for you?
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ludako
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ludako

Re: Kyc proof of phone number
« Reply #4 on: December 04, 2016, 10:32:58 AM »

In your bookie account, change your number to the number that you can provide proof for (account owner's number). Then provide them a proof and get your money. GL
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Bubbles
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Re: Kyc proof of phone number
« Reply #5 on: December 04, 2016, 11:53:10 AM »

What kind of country needs all sims registered? ;D
You probably think some exotic countries but it's Switzerland for one...

@geomak
Don't you mind sharing with us what book it is?
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raizzak
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Re: Kyc proof of phone number
« Reply #6 on: December 04, 2016, 02:03:14 PM »

99% novibet they are the only one who asked me once for that...
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geomak
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geomak

Re: Kyc proof of phone number
« Reply #7 on: December 04, 2016, 02:29:15 PM »

Thanks for your answers.
The book is novibet as raizzak said.

I think i follow what ludako proposed as safer solution.

Raizzak, may i ask, when they requested this proof your phone number was registered under the same name?
I'm trying to understand what went wrong because it was the first time they asked me that and (coinsidence?) it was the first time the phone number is registered to another name
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maletaja
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maletaja

Re: Kyc proof of phone number
« Reply #8 on: December 04, 2016, 08:47:12 PM »

Lol if u want your money back you should have mobile phone !!!

How long are they willing to go?They like to see your penis?dna?
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geomak
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geomak

Re: Kyc proof of phone number
« Reply #9 on: December 04, 2016, 09:42:19 PM »

Lol if u want your money back you should have mobile phone !!!

How long are they willing to go?They like to see your penis?dna?

I registered an account there, sent documents they asked. They sent me email and said that they accept the documents and my account is verified.

Next day they called me for offering the welcome bonus.

The next day i made a deposit and here the problem starts. Their bonus is not auto-credited. Their risk department checks your account and if they approve then they give you the bonus.
 I don't know what they check and what they found suspicious but they asked me for this mobile proof and also selfie with id on hand.

Just for the history, i used a brand new device for this account
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geomak
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geomak

Re: Kyc proof of phone number
« Reply #10 on: December 11, 2016, 07:00:40 AM »

I would like to inform you that they finally accepted my documents. Their site didn't give me the option to change mobile number so i had to provide proof for the first number...

I was looking at past accounts and i found out what they saw and asked for more documents. I was surprised from stupid mistakes can be done if you hurry enough.

Thank you for your help  :)
« Last Edit: December 11, 2016, 09:30:37 AM by geomak » Logged
Thordin
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Thordin

Re: Kyc proof of phone number
« Reply #11 on: December 11, 2016, 11:43:45 AM »

I remember in the past all those novi-clones cancelled all the bets and refunded all the deposits of a bunch of my friends.
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bookieslayer
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bookieslayer

Re: Kyc proof of phone number
« Reply #12 on: February 14, 2017, 12:56:12 AM »

I remember in the past all those novi-clones cancelled all the bets and refunded all the deposits of a bunch of my friends.

This bullshit just amazes me how bookies can just get away with anything they please almost. I'm so happy the warriors amoung us are constantly evolving for the battle and taking them on any front we can find. Every dollar I make verses a shitty bookie feels like two in the real world. Long live us and our profits!  8)
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