Premium Trading Betfair / Sharktool Issue

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tyler841
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tyler841

Premium Trading Betfair / Sharktool Issue
« on: November 17, 2017, 07:57:31 PM »

Hey there !

I´m looking for some impressions from any of you guys for the current PT issues.
Since tuesday or wednesday now the betfair sharktool is not working anymore.
They keep sending out mails that say they are working on the issue but nothing specific.

I´m using PT to access betfair for only half a year now.Has something like that happened before ?
Any ideas what could be the issue there ?

any insights would be highly appreciated as PT itself doesnt really provide any Information on the issue.

thx a lot

tyler
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Alfa1234
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Alfa1234

Re: Premium Trading Betfair / Sharktool Issue
« Reply #1 on: November 17, 2017, 08:52:10 PM »

They have an issue with the Betfair account that is used by the Shark tool to place the bets...as clearly stated in their emails about it. 

This is the first time this has happened.
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tyler841
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tyler841

Re: Premium Trading Betfair / Sharktool Issue
« Reply #2 on: November 17, 2017, 10:12:42 PM »

yeah well the question remains what kind of issue that could be if it takes so many days already.
Cant be just a little technical issue obviously.

I´m kind of concerned this might turn into a more serious issue.
I have a lot of money at that account that is pretty much of no use at the moment.
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premiumtradings
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premiumtradings

Re: Premium Trading Betfair / Sharktool Issue
« Reply #3 on: November 22, 2017, 01:35:06 PM »

Hi tyler841,

As Alfa1234 mentioned this is the first time such issue appeared. We are working around the clock to find a solution and will keep you informed with any updates we have.

Many apologies for the inconvenience.

Best regards,
PremiumTradings Team
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