Maltese new Gaming Act coming into effect.

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arbusers
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Maltese new Gaming Act coming into effect.
« on: August 03, 2018, 07:30:01 AM »

This act came into effect August the 1st 2018. Malta is trying to regulate further the gambling ecosystem that uses the country to get licensed. This act is focusing in AML codes and player's protection.
According to this, the MGA will establish a new ''Player Support Unit'', properly crewed and mandated to act as a mediator between players and operators relating to potential disputes.
It is not clear if this Unit is operational today, (Aug the 3rd), but in every dispute you might have with any Malta licensed bookmaker, you should be clearly mentioning that you will ask for Unit's support and then contact MGA asking for direct communication with the Unit.
It remains to be seen to what extend this Unit will be player friendly.
My hope is that it will not become a Joke like IBAS.
In any case, please report in the forum when you ask for the help of this Unit.
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