Betfair doesn't want me

Pages: [1]
Author Topic: Betfair doesn't want me  (Read 1429 times)
CharlieSheen99
Newbie
*

Karma: 1
Posts: 63


View Profile

CharlieSheen99

Betfair doesn't want me
« on: September 14, 2018, 07:27:55 PM »

hi guys, I opened a Betfair account and they immediately closed it with the following message:


Thank you for your e-mail regarding the appeal of your account closure.

We are sorry to inform you that we are not in the position to grant the appeal at this time. Unfortunately, your account will remain closed. This decision has been made by our department on business grounds and in line with our terms and conditions.

Betfair would like to thank you for your custom and wish you every success in the future.


Thank you,


Account Security Team
Betfair



what does this mean? do you have any idea why this is happening?

thank you!
Logged
vinciguerra
Has some experience
**

Karma: 21
Posts: 172


View Profile

vinciguerra

Re: Betfair doesn't want me
« Reply #1 on: September 14, 2018, 08:04:01 PM »

if you haven't played at betfair before, it sounds like they made an error.  reply to them you didn't appeal anything, and are a new customer.
Logged
CharlieSheen99
Newbie
*

Karma: 1
Posts: 63


View Profile

CharlieSheen99

Re: Betfair doesn't want me
« Reply #2 on: September 14, 2018, 10:24:46 PM »

No, what I appealed is their decision of closing my account. They just reply it's a business decision and they will give no further information.
Logged
dealer wins
Pro
*****

Karma: 3
Posts: 706



View Profile

dealer wins

Re: Betfair doesn't want me
« Reply #3 on: September 15, 2018, 05:52:40 AM »

Something has triggered their fraud alert, and you will have to find an alternative site or way to use Betfair.
Logged

Never trust a goose!!!
arbusers
Administrator
Pro
*****

Karma: 336
Posts: 3344



View Profile WWW

arbusers

Re: Betfair doesn't want me
« Reply #4 on: September 15, 2018, 07:51:03 AM »

Did you have an account with them in the past?
Did you use by any chance a VPN upon your registration with them?
Maybe some big data is involved.
Logged
CharlieSheen99
Newbie
*

Karma: 1
Posts: 63


View Profile

CharlieSheen99

Re: Betfair doesn't want me
« Reply #5 on: September 15, 2018, 11:16:21 AM »

Did you have an account with them in the past?
Did you use by any chance a VPN upon your registration with them?
Maybe some big data is involved.

Normal broadband, and no registration before.....so strange...
Logged
CharlieSheen99
Newbie
*

Karma: 1
Posts: 63


View Profile

CharlieSheen99

Re: Betfair doesn't want me
« Reply #6 on: September 16, 2018, 03:17:08 PM »

I am a Spanish living in UK. That could be a reason?
Logged
arbusers
Administrator
Pro
*****

Karma: 336
Posts: 3344



View Profile WWW

arbusers

Re: Betfair doesn't want me
« Reply #7 on: September 16, 2018, 07:17:30 PM »

I am a Spanish living in UK. That could be a reason?

Did you register there with a UK address?
Logged
CharlieSheen99
Newbie
*

Karma: 1
Posts: 63


View Profile

CharlieSheen99

Re: Betfair doesn't want me
« Reply #8 on: September 16, 2018, 09:30:20 PM »

I am a Spanish living in UK. That could be a reason?


Did you register there with a UK address?

Yes
Logged
betmanforever
Newbie
*

Karma: 2
Posts: 10


View Profile

betmanforever

Re: Betfair doesn't want me
« Reply #9 on: December 29, 2018, 02:30:33 AM »


Did you buy your PC/Laptop or any login device second hand (Mac address may be triggering flag)? 

Does anyone else in your household that uses Betfair who may had their account closed, be it for self exclusion or fraud?

Perhaps your details (full name, email etc previously flagged).

Did you try registering with different email and home address after clearing cache and cookies on your device?

Are you using Spanish or any other country IP through a vpn ? (This one is most likely cause, considering your previous answers)



 
Logged
Alfa1234
Pro
*****

Karma: 32
Posts: 807


View Profile

Alfa1234

Re: Betfair doesn't want me
« Reply #10 on: December 29, 2018, 10:17:47 AM »


Did you buy your PC/Laptop or any login device second hand (Mac address may be triggering flag)? 

Does anyone else in your household that uses Betfair who may had their account closed, be it for self exclusion or fraud?

Perhaps your details (full name, email etc previously flagged).

Did you try registering with different email and home address after clearing cache and cookies on your device?

Are you using Spanish or any other country IP through a vpn ? (This one is most likely cause, considering your previous answers)

It's an urban myth a site can get the mac adress from a device...but it's a rumour that's been kept alive for a long time.  It's technically impossible.
Logged
betmanforever
Newbie
*

Karma: 2
Posts: 10


View Profile

betmanforever

Re: Betfair doesn't want me
« Reply #11 on: December 29, 2018, 01:15:34 PM »


I call it MAC, you call whatever you like.

But I'm 100% sure a technologicly advance company like Betfair uses more than the IP to rely on when it comes to detecting fraud etc, especially where the money (Premium charge etc) is involved.

There is definetely a remote forensic check is involved and that's a fact.

You may say some get away with things, but they can only get away with what's within acceptable tolerance. (This is a topic of it's own)

Logged
Wolfie
Has some experience
**

Karma: 7
Posts: 124



View Profile

Wolfie

Re: Betfair doesn't want me
« Reply #12 on: December 29, 2018, 02:41:04 PM »


It's an urban myth a site can get the mac adress from a device...but it's a rumour that's been kept alive for a long time.  It's technically impossible.

It is technically possible. But it is not legal. So high profile bookmakers do not do it. If it was proved they do it, it would ruin their business since it is a direct violation of privacy. And we live in times where privacy is great public interest. So they would not take such great risk.
As far as IP is concerned the law allows it. Because there are many companies which do not have the right to operate in every country. So for this reason it is legal to trace your IP.
Logged
Alfa1234
Pro
*****

Karma: 32
Posts: 807


View Profile

Alfa1234

Re: Betfair doesn't want me
« Reply #13 on: December 29, 2018, 02:57:47 PM »

It's not possible without installing software, it cannot be done from simply activating some scripts on their site.  Hence, impossible. 
Logged
Skaggerak
Pro
*****

Karma: -3
Posts: 501


View Profile

Skaggerak

Re: Betfair doesn't want me
« Reply #14 on: January 04, 2019, 10:56:48 AM »

Don't Heritage use some sort of ip identification and phone call to verify? You have to login via a static IP address and call the when you register, that's as invasive as any mac device identifying technique.
Logged
Pages: [1]
Print