Where to complain against Neteller officially?

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4lexy4
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4lexy4

Where to complain against Neteller officially?
« on: March 07, 2019, 01:09:38 PM »
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Neteller brakes thair own T&C , wher could i complain?
« Last Edit: March 08, 2019, 12:56:28 PM by arbusers » Logged
Wolfie
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Re: wher to complain against netelelr officialy
« Reply #1 on: March 07, 2019, 02:45:37 PM »
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Can you elaborate what exactly happened ?
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4lexy4
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4lexy4

Re: wher to complain against netelelr officialy
« Reply #2 on: March 08, 2019, 06:40:56 AM »
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thay have some T&C on thair website, but thay send me on mail some T&C on mail that are not same as on thair website. Maybe this new rules will start at 13/3/2019.. but  we are stillnot at 13/3...
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Wolfie
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Re: wher to complain against netelelr officialy
« Reply #3 on: March 08, 2019, 08:18:04 AM »
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I have made another post regarding this issue. The T&C they sent via email will be in place at 13/3/2019. They send email before to give you time to act if you are not ok with new terms. The problem with new terms is that they can abuse the new section they have added. We should wait and see.
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4lexy4
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4lexy4

Re: wher to complain against netelelr officialy
« Reply #4 on: March 08, 2019, 09:20:47 AM »
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on mail thay send me this T&C:
16.3 We reserve the right to terminate the Terms of Use and close your Account.

On thar website i see:
16.3 We reserve the right to terminate these Terms of Use and thereby cancel your Card and close your Account by giving you two (2) months’ prior notice. If we do close your Account, we will also cancel any Card linked to your Account. Where termination is as a result of an event, act or omission that renders the Terms of Use unenforceable, void or discharged (including as a result of illegality or change of law) we reserve the right to terminate the Terms of Use and close your Account with immediate effect.

So how thay can write me T&C that dont even exsist now?
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