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ArbMate Support

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ArbMate
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ArbMate - Sure Bets Finder Review

Tue Apr 09, 2019 1:20 pm

Introduction

Hi Arbers!
We are ArbMate – sports arbitrage betting service and would like to introduce ourselves to all who are dealing with arbing and to those who are just about to begin!

Why are we unique?

Mostly, because of our business model and the speed of bookmaker’s scanning. Yes, we scan the bookmakers by ourselves and are not relying on their feed like most of the arb services does. This has pros and cons of course. The pros are that the odds are updated much faster and the cons are that if the bookmaker changes their layout it could take us up to 24 hours to adjust the changes to our parser and start scanning it again.

What also makes us unique is the option to build your own subscription depending on your needs. You are not obligated to pay for everything, no matter you won’t use most of it. You could construct your subscription peace by peace, feature by feature, bookmaker by bookmaker as soon as you improve your skills and your bankroll of course. From our experience, nobody needs 100+ bookmakers at a time and that’s why we believe it is not right to be charged for such type of access. In ArbMate you could get exactly what you need – nor more, nor less.

What do we offer?

Each subscription in ArbMate includes access to unlimited positive and negative Surebets, Middles and Polish Middles arbs for both Live and PreMatch.

This comes with a free Google Chrome extension called “Odds Navigator” which usage can't be tracked by the bookmakers. It leads you automatically to the betting event page, automatically selects the odd and automatically enters the amount from your arb calculator to the betslip. It also provides an option to inject an auto-synchronized calculator on all of your bookmaker’s pages for your convenience! Navigating one device is unlimited and absolutely for free. Navigating multiple computers and virtual machines at the same time with a single ArbMate account comes with a small daily fee of 2 Euros and is an addition that you have a choice if it should be included in your subscription and for what period.

Same counts for the bookmakers. Each default subscription will give you access to the 3 most popular bookmakers Bet365, Bwin and Pinnacle. You could swap any of the purchased bookmakers with another supported bookie once per 30 days absolutely for free. After having an active default subscription you could add as many bookmakers you need ( the average cost per bookmaker for 30 days access is 3 Euros).

Only for users with yearly subscriptions, there is also an option to suspend the account once for an unlimited period of time.

Currently, we support only Soccer but more sports will be added soon. You could see all the supported bookmakers here.

We are expecting you!

That’s the most important so far. If you have any questions, don’t hesitate to contact us.
Feel free to share your impressions for ArbMate in this topic.

Your loyal arb service,
ArbMate!
Last edited by ArbMate on Fri Apr 12, 2019 9:53 am, edited 1 time in total.
https://www.arbmate.com - Build your own set with bookmakers for surebets.
ArbMate
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ArbMate Announcements

Tue Apr 09, 2019 1:28 pm

In this topic will be posting the updates in ArbMate including new features, bug fixes and promotions.

You could also follow our changelog.
Last edited by ArbMate on Thu Apr 11, 2019 11:27 am, edited 1 time in total.
https://www.arbmate.com - Build your own set with bookmakers for surebets.
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ArbMate Support

Wed Apr 10, 2019 12:38 pm

Feel free to post your questions about our services here or contact us via email.

Please NOTE that if the answer to your question requires to provide private information like Account Email, Transaction ID and etc, you should send your question via email.

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If you would like to report a problem with wrong arbitrages and wrong odds, follow these instructions:
1) specify if the problem is for Live or PreMatch
2) provide a screenshot of the arbitrage
3) provide a screenshot of the arbitrage calculator
4) provide a screenshot of the odd history
5) provide a screenshot of the selected odd in the bookmaker (the bookmaker must be in English or Russian language)
NOTE: you could combine steps 1,2,3 and 4 by taking a single screenshot of your entire ArbMate application window.
6) any additional information like when this problem occurs, in what situations and etc.
7) your ArbMate account ID

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If you would like to report an odds navigating issue, follow these instructions:
1) specify which domain(web address / URL) of the bookmaker you are trying to navigate: www.example.com or www.example1.it and etc
2) specify if the problem is for Live or PreMatch
3) specify if the problem is with a "direct linking" type of navigation or with "odds navigator" type of navigation
4) specify in exactly what stage of the navigating process you are meeting troubles: for example if it navigates you to the wrong event; if it navigates you to the event page, but it is not selecting the odd; if it is selecting the wrong odd; if it is not filling the amount in the betslip and etc.
5) provide a screenshot of the page where you are navigated (including the page address)
6) any additional information like which market it is not navigating (you could take a screenshot of the arbitrage), at what time, in what condition and etc
7) your ArbMate account ID

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If you would like to report no or missing arbs, follow these instructions:
1) send a screenshot of each of your settings tab (filters, selected bookmakers and etc). The entire screen must be captured (not only the part with the settings), so we could see the arbs are truly missing.
2) specify if the problem is for Live or PreMatch
3) your ArbMate account ID

Before sending the information for missing arbs, we encourage you to try the following first:
1) Refresh the arbitrages page with CTRL+F5 to clear the cache.
2) Reset your settings: http://prntscr.com/ope2rf
NOTE: Please note, that if you are trying to get Live arbs in the morning there aren't many events at that time.
Not getting any arbs is mostly because of badly configured settings and selected bookmakers.
The most common mistake is made in the markets filter: http://prntscr.com/ope3vt
Make sure to uncheck all the markets like on the screenshot above, because by checking them you are actually removing arbs that includes the checked market and this is drastically reducing the arbs count.

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If you would like to report that a bookmaker is not working, first please check if you have access from your profile and from the same place you could see if it is involved in any arbitrages with the other bookmakers. Because most often people are confused that the bookmaker is not working only because of their settings or just because they don't have access to it anymore and must extend their subscription.

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For any other problem, please try to provide as much as possible information (with details and examples if possible).

Following the above instructions is mandatory. Otherwise, we won't be able to find and fix the problem or it could take much longer time.

For any kind of report you must provide your ArbMate's account ID. The account ID could be found in your profile settings. Otherwise, we will most probably delete the comment and you won't get answered as we want to keep this topic clear and prevent spamming it with posts like "What is your account ID to check the problem?".

All posts like "You have many fake odds and delayed or missing arbs" will be deleted, not answered and won't check if it's true if the information from the points above is not provided.

The polite language while reporting bugs is also mandatory. We understand that you might become angry because something is not working as expected but please note that it is not in our interest to provide misfunctioning services so be sure we will do our best to keep everything up and running and to fix the eventual problems as soon as possible. Compensation could be provided according to our T&C depending on the case (for that matter you should always contact us via email as the compensations won't be discussed publicly in any way).
Last edited by ArbMate on Mon Nov 04, 2019 7:29 am, edited 1 time in total.
https://www.arbmate.com - Build your own set with bookmakers for surebets.
ArbMate
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Re: ArbMate Announcements

Thu Apr 11, 2019 12:49 pm

The first update is already here - we have added Betcris for Live betting and it is on stable mode now (previously on testing mode). Now we support it for both Live and PreMatch. As every other bookmaker in our list we have added it because it was requested by our arbers. They say that this bookmaker hasn't limited them for a long time and haven't rejected withdraw requests in the past few months. They even say it has become almost an arbitrage friendly bookmaker. Unfortunately, this bookmaker doesn't have many football events for Live betting. Yesterday we had to wait until ~16:00 o'clock to get the first live event there while on the other popular bookmakers there were more than 10 events for football at that time. Cheers and happy arbing with ArbMate!
https://www.arbmate.com - Build your own set with bookmakers for surebets.
ArbMate
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Re: ArbMate Announcements

Sat Apr 13, 2019 12:03 pm

Nike.sk is now supported for both Live and PreMatch!
https://www.arbmate.com - Build your own set with bookmakers for surebets.
ArbMate
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Re: ArbMate Announcements

Tue Apr 16, 2019 1:02 pm

Nike.sk was just added for navigating for Live and PreMatch with odds navigator
https://www.arbmate.com - Build your own set with bookmakers for surebets.
karaya
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Re: ArbMate Support

Tue Apr 16, 2019 1:29 pm

are you guys planning to have valuebets?
ArbMate
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Re: ArbMate Support

Tue Apr 16, 2019 1:39 pm

karaya wrote: are you guys planning to have valuebets?
Every surebet has a value on the soft side, so we already have valuebets in service. Just not in the way that a normal value bet software provides them. You could easily use our filters to get only surebets/odds you need and when arbitrage with such odds appear, the soft side can be considered as having a value. You just have to navigate the odd (if the bookmaker is supported for navigating) or find it manually and place the desired amount.
https://www.arbmate.com - Build your own set with bookmakers for surebets.
ArbMate
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Re: ArbMate Announcements

Wed Apr 17, 2019 7:03 am

Fortuna.sk is now supported for both Live and PreMatch!
https://www.arbmate.com - Build your own set with bookmakers for surebets.
ArbMate
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Re: ArbMate Announcements

Thu Apr 18, 2019 6:29 am

Fortuna.sk was just added for navigating for Live and PreMatch with odds navigator
https://www.arbmate.com - Build your own set with bookmakers for surebets.
ArbMate
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Re: 1 WEEK TRIAL

Mon Apr 22, 2019 8:41 am

Dear arbers,

We have good news for all of you who haven't tried our services yet.

Register from here before 28th of April, 2019 using the activation code "AU04APR19" and get 1 WEEK FREE ACCESS to ArbMate services!

Happy arbing with ArbMate!
https://www.arbmate.com - Build your own set with bookmakers for surebets.
vinciguerra
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Re: ArbMate Support

Mon Apr 22, 2019 10:23 am

i don't get it.

i go to: https://www.arbmate.com/surebets-prematch-arbs  to take a look at what your service is about, and i get a long, long list of what are clearly erroneous arbs.  as i'm not a subscriber, the match names are hidden, but very clearly the odds don't exist for that market.

isn't it a good idea you clean these up before marketing to the public?
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Re: ArbMate Support

Mon Apr 22, 2019 10:37 am

i don't get it.

i go to: https://www.arbmate.com/surebets-prematch-arbs  to take a look at what your service is about, and i get a long, long list of what are clearly erroneous arbs.  as i'm not a subscriber, the match names are hidden, but very clearly the odds don't exist for that market.

isn't it a good idea you clean these up before marketing to the public?
These are real arbs :) Please see the screenshots.
You could see also the match in Tempobet https://www.tempobet.com/event284115181.html as an example.
Attachments
tempo-3.png
tempo1.png
tempo-2.png
Last edited by ArbMate on Mon Apr 22, 2019 10:45 am, edited 1 time in total.
https://www.arbmate.com - Build your own set with bookmakers for surebets.
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Re: ArbMate Support

Mon Apr 22, 2019 10:44 am

If you think Tempobet will pay out those clearly erroneous odds you are sadly mistaken. I know what you mean, you are saying the arbs are actually there and it's not an error by the software, but there should still be some way to filter these out as it's a recipe to lose money for people.
Last edited by Alfa1234 on Mon Apr 22, 2019 10:59 am, edited 1 time in total.
ArbMate
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Re: ArbMate Support

Mon Apr 22, 2019 11:25 am

Alfa1234 wrote: If you think Tempobet will pay out those clearly erroneous odds you are sadly mistaken. I know what you mean, you are saying the arbs are actually there and it's not an error by the software, but there should still be some way to filter these out as it's a recipe to lose money for people.
The point here is to prove the arbs are real and odds are not outdated. It is obvious that these odds are so-called "palpable errors / obvious errors" and this is because the bookmaker is showing such odds. You could easily filter such arbs by filtering the odd, or the event or by arb max % for example.
Last edited by ArbMate on Mon Apr 22, 2019 11:49 am, edited 1 time in total.
https://www.arbmate.com - Build your own set with bookmakers for surebets.

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