Hello, Betcris got blacklisted in my country (Croatia) one month ago, I wanted to withdraw my money but couldn't access their site anymore... After a few weeks, I started using VPN and continued betting there. Then I wanted to make a withdrawal and now they are making big problems for me and canceling my withdrawal every time even though my account is fully verified. The reason for that is because I'm using VPN and they know it. But that's the only way I can make a withdrawal.
What to do?
betcris vpn withdrawal
- alealeale
- Totally Pro
- Karma: 45
Post
Re: betcris vpn withdrawal
Excuse me but haven't they informed you to withdraw money before they banned your country?
Lately their behavior has been unqualified, suddenly they raised fees from 0,x% to 3,5% without
informing customers so I wouldn't be surprised if you haven't received any communication by them.
Lately their behavior has been unqualified, suddenly they raised fees from 0,x% to 3,5% without
informing customers so I wouldn't be surprised if you haven't received any communication by them.
- nastypillow
- Gaining experience
- Karma: 2
Post
Re: betcris vpn withdrawal
no they didn't, i think they didn't know that they are banned from my country... is there any way to protect my funds? i'm afraid i will lose my money.
EDIT: They didn't ban my country, my country banned all access to most online betting sites...
EDIT: They didn't ban my country, my country banned all access to most online betting sites...
Last edited by nastypillow on Sat Jul 13, 2019 8:06 am, edited 1 time in total.
- alealeale
- Totally Pro
- Karma: 45
- kapetan1122
- To become a Pro
- Karma: 43
Post
Re: betcris vpn withdrawal
Like the other guy said try to explain them your situation,they can be little bit stupid when you contact them via chat but be persistent,they cant hold your money for it
- nastypillow
- Gaining experience
- Karma: 2
Post
Re: betcris vpn withdrawal
Thank you, I got my money after many chats and e-mails. One of the worst customer experiences for me...
- arbusers
- Administrator
- Contact:
- Karma: 626
Post
Re: betcris vpn withdrawal
Congrats for getting your money back. A lesson is learned.nastypillow wrote: Thank you, I got my money after many chats and e-mails. One of the worst customer experiences for me...
- kapetan1122
- To become a Pro
- Karma: 43
Post
Re: betcris vpn withdrawal
There is no lesson here,our goverment ban most of the bookies without people knowing about it and this idiots from betcris can be pain in the ass for absolutely everything when you go to their live chat so congrats to the fellow county men that he was able to get his money backarbusers wrote:Congrats for getting your money back. A lesson is learned.nastypillow wrote: Thank you, I got my money after many chats and e-mails. One of the worst customer experiences for me...