BetinAsia \ Singbet - Bet partly voided

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Shawn2k
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BetinAsia \ Singbet - Bet partly voided
« on: August 29, 2019, 10:41:54 AM »

I did sign up at BetinAsia through Arbusers. See screenshot of the bet.

Yesterday night, about 35 minutes before kickoff, I placed a bet at Newcastle +0,5 @ 2,00. This was accepted by Singbet. I've read about Singbet before, so I know about a lot of cases, but did not react in this mather since the bet was placed so close to kickoff, in a pretty even market (Not big differences between the bookies). This is also a pretty big event, and I did actually not think more about it. And yes, it was an arb - So I got a pretty huge loss here.

The "funny" thing is that the small part of the bet is corrected and paid, but the big part is voided - If that is not mafia\corruption, I don't know. The small part was corrected pretty fast after the game - The big part was pending until today (12 hours later) - Then voided.

There is no logical reason on earth why they can void this - I can't see it. BetinAsia will not help me - They just asy it's out of their responsibility (I obviously do understand that they not void bets - But is this how you treat a good customer?).

What can I do? Nothing?

...I have been betting for many years, but this is probably the worst case I've seen.


Shawn
« Last Edit: August 29, 2019, 12:23:37 PM by Shawn2k » Logged
jagas
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Re: BetinAsia \ Singbet - Bet voided (Extremely corrupt?!)
« Reply #1 on: August 29, 2019, 11:15:11 AM »

I thought Betinasia offers No void on Singbet
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Alfa1234
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Re: BetinAsia \ Singbet - Bet voided (Extremely corrupt?!)
« Reply #2 on: August 29, 2019, 11:22:37 AM »

Not use them is all you can do.  It's a tradeoff you have to decide for yourself whether or not the risk of voids is worth it for you.  I've had losing bets voided as well, it doesn't matter if it's a big game or not.  There is no point in complaining about it, the decision cannot be overturned.  Simply deactivate the bookie if you can't live with the risk.
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BetInAsia
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Re: BetinAsia \ Singbet - Bet voided (Extremely corrupt?!)
« Reply #3 on: August 29, 2019, 12:01:33 PM »

Hello Shawn, we are sorry for the inconvenience this had caused you. As you have said, also @Alfa1234, Sing does void using only the explanation and the reason - "Abnormal bet". This is their company policy and there isn't a way to have them re-consider their position on the matter. BetInAsia is a brokerage, so we don't grade or settle any bets made via our agency accounts (as I am sure you are very well aware of it).

We would suggest not to use Sing if you can't accept their policy, because unfortunately there isn't another way about this. Especially for the main league markets, as EPL, where you have sufficient liquidity even when excluding one bookie. Sing offers the widest range of games and markets so there is an upside to them.

@jagas - BetInAsia offers a no-void guarantee for bets placed via our Skype betting service, but not via BetInAsia Black or separate bookie accounts.

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Shawn2k
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Re: BetinAsia \ Singbet - Bet voided (Extremely corrupt?!)
« Reply #4 on: August 29, 2019, 12:21:43 PM »

I just have to say again; It's pretty interesting that they don't void the small part of the bet, but only the big - There is no logical reason for that? Does anyone disagree?

In my mind you can't defend that. I would say "mafia" and "corrupt" are fair words to use for describing this behavior.

It's hard to be rational when things like this happend, but I do understand BetinAsia here - Even though I don't quite understand how they can offer Singbet, when they are operating like this. It does not mather how many markets etc they offer. It's not acceptable - Hopefully other players and members of this forum are warned (I know most of you already are).
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BetInAsia
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Re: BetinAsia \ Singbet - Bet partly voided
« Reply #5 on: August 29, 2019, 01:38:28 PM »

Here is a screenshot of void:

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vinciguerra
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Re: BetinAsia \ Singbet - Bet partly voided
« Reply #6 on: August 29, 2019, 01:58:56 PM »

i've used singbet for years.  their retarded voids were somewhat predictable and all things considering i believed they still offered value.  lately they've started voiding random stuff that was completely in-line with fully liquid markets. they're just taking the piss now. not worth it anymore.
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dealer wins
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dealer wins

Re: BetinAsia \ Singbet - Bet partly voided
« Reply #7 on: August 29, 2019, 02:24:17 PM »

Voiding perfectly normal bets is an action of a rogue book. Singbet is a rogue bookmaker, should be blacklisted and brokers should not be using them.

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apoel81
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Re: BetinAsia \ Singbet - Bet partly voided
« Reply #8 on: August 29, 2019, 02:34:28 PM »

Voiding perfectly normal bets is an action of a rogue book. Singbet is a rogue bookmaker, should be blacklisted and brokers should not be using them.

Wish there were 10 more bookies like singbet. Pinn/sbo/dafa, all cut limits. Imagine if we loose singbet as well.
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vinciguerra
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Re: BetinAsia \ Singbet - Bet partly voided
« Reply #9 on: August 29, 2019, 07:50:13 PM »

i can offer you huge limits as well, if you then let me void whatever of your bets i don't like in retrospect.
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Shawn2k
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Re: BetinAsia \ Singbet - Bet partly voided
« Reply #10 on: August 29, 2019, 11:31:58 PM »

I can't understand how anyone could accept "abnormal" as an excuse when you get like in my example 2,00, while other sharps are at 1,97-1,99. Probably 1% difference. Maybe 2% at most. How can Singbet get away with this?

And sorry for repeating, but paying the small part of the bet, and not the big (They were both in the same order\bet)..... I'm out of words.
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ProHat
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Re: BetinAsia \ Singbet - Bet partly voided
« Reply #11 on: August 30, 2019, 01:48:58 AM »

I ' ve had 2 void bets from them as well in 2 consecutive days. Never used them since. I think de-activating them from the list of bookies is the best way of punishing them. If everybody on this forum does this  they 'll have to behave theirselves sooner or later so as not to lose arbusers' customers.
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Shawn2k
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Shawn2k

Re: BetinAsia \ Singbet - Bet partly voided
« Reply #12 on: August 30, 2019, 09:27:18 AM »

If you look at the FAQ at Sportmarket, you will see below commission rates:
*SINGBET is only offered on request as they frequently void bets unfairly after games have ended.

Think that summarize Singbet.
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arbusers
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Re: BetinAsia \ Singbet - Bet partly voided
« Reply #13 on: August 30, 2019, 10:22:13 AM »

I m really sorry for your loss. Singbet is notorious for voiding bets with no real reason. It is reported several times here on the forum and elsewhere that they are not fair.
Best thing we could all do is remove them from our lists.
If by any chance someone needs badly this bookmaker should go for the no void guarantee through BIA.
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