Problem with betinasia. (SOLVED !)

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4donisiu
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4donisiu

Problem with betinasia. (SOLVED !)
« on: August 04, 2020, 06:05:40 PM »

Hi,

I just want to warm You from playing in betinasia.

I started using their service at the beginning of 2020.

Today I was unable to login to my orbit account. So I talked on chat if they can help me. They told me to write an email to get new paswords. So I did it.

The answer on my email was that:

"Hello Patryk,

We would like to inform you that your account activity has been detected by Orbit Exchange and Betfair. What you are doing which is fund passing is strictly against terms and conditions of Orbit Exchange and Betfair, therefore your account will be permanently closed. No further deposit or withdrawals can be made to or from your account.

We thank you for your service."



My answer was:

"Dear Ema,

I am not fund passer. I use arbitrage system to earn money od sportsbook. I have subsrciption in betburger to get odds differences between sportsbook and exchange.

I also had problems with Orbit via Asian Connect. So I decided to create account with betinasia.
Please take a look on this topic:  https://arbusers.com/index.php?topic=6490.0

What can I do in this case?"

and

"I don't have nervous to fight anymore with Orbit. I understand that You closed my account with my money on orbit account.

Please Can You only tell me if I can withdraw my money from Bia Wallet? Or this money You also wanna took from me?"


...

what had happend in next few minutes? All my money from BIA WALLET dissapear. I had 400 Euro on my bia wallet + around 320 euro on my orbit account.

This is second time when Orbit blocked my account with my money.

Why they blocked me? As I wrote I use betburger. Few days ago I catched someone mistake odd. Lay 1,01 on NBA on very low line. There was more than 500 euro to took. But I catched around 130 euro...

So because of that They decided to took all my money. Maybe betinasia have something more to say about that?

PS. Before I registered to betinasia, I wrote on chat with them and told that I had problems with orbit via Asian Connect and if it is allow to open new account with them. They said it is ok.
« Last Edit: August 08, 2020, 10:35:23 AM by 4donisiu » Logged
apoel81
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apoel81

Re: Bet in Asia stole my money! Be aware !
« Reply #1 on: August 04, 2020, 06:57:56 PM »

why BIA took your money that were already on your BIA wallet? What they told you?

For the amount in orbit acc, you should blame Orbit, not BIA. BIA can do nothing if Orbit froze your acc.
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4donisiu
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4donisiu

Re: Bet in Asia stole my money! Be aware !
« Reply #2 on: August 04, 2020, 07:25:06 PM »

They don't told me anything more. They don't replied on this emails.

On live chat the guy told that he can't help me because it is other department.

Now they also blocked my betinasia account. Without saying anything.

So... I lost my nervous and said vulgarity to them because I don't have any other ideas what should I do to get back my money...

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4donisiu
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4donisiu

Re: Bet in Asia stole my money! Be aware !
« Reply #3 on: August 04, 2020, 07:35:08 PM »

Now they replied:

"Hello Patryk,

Thank you for reaching BetInAsia.

Your account has been permanently closed, therefore no further activity will be encountered.

We thank you for your service, we wish you all the best.
Kind regards,
Ema"

Still don't know what exactly bet was "suspicious". I made every day many bets. I played since january 2020. I played almost everyday.
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czoker
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czoker

Re: Bet in Asia stole my money! Be aware !
« Reply #4 on: August 04, 2020, 08:07:42 PM »

The truth is if you catch somebody mistake on exchange you can`t sleep well with orbit exchange account because every bet could be marked as a funds passer.
 I tought that asian connect closed accounts because they took more risk on themself than other agents but as we can see it is not about ac88 only ... First time I can see the case with BIA, really shit happend.

This is not how agent and exchange should working, I had similar situation with AC88 but after I send a few messages directly to orbit exchange they unblocked my account. 0 help from agents unfortunatelly so this is how they trait their customers
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tancos1990
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tancos1990

Re: Bet in Asia stole my money! Be aware !
« Reply #5 on: August 04, 2020, 08:10:49 PM »

hello,

i thing the real problem is orbitxch ,not BIA.

About my problem, i see that.

Bet on "strange" markets in orbit is like fund passer.

you bet in 1,01 lay , i bet in game betting in wta palermo , and the same , not block but dont pay until today after 3 days of investigation.
Its hard think about that, but if you see my friend, even one member guilty me by fund passer without know nothing , now see orbit guys ....

And i always see this forum totaly trust and help, and i think the same, but isnt not great when he explain the situation, and the administrator its the first saying not to make that posts.

But the situation for me at this time is nor great, i dont have 100% trust in nobody.

I hope you recover your money ,mate.
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tancos1990
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tancos1990

Re: Bet in Asia stole my money! Be aware !
« Reply #6 on: August 04, 2020, 08:16:41 PM »

The truth is if you catch somebody mistake on exchange you can`t sleep well with orbit exchange account because every bet could be marked as a funds passer.
 I tought that asian connect closed accounts because they took more risk on themself than other agents but as we can see it is not about ac88 only ... First time I can see the case with BIA, really shit happend.

This is not how agent and exchange should working, I had similar situation with AC88 but after I send a few messages directly to orbit exchange they unblocked my account. 0 help from agents unfortunatelly so this is how they trait their customers

you post at same time , i totally agree 200% .

The big problem is theres no other clone of betfair , as good as orbit .



In my opinion, orbit ,maybe because to know its the better clone of betfair , do what they want, and the agent name go after bad reputation.

« Last Edit: August 04, 2020, 08:21:57 PM by tancos1990 » Logged
barret19
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barret19

Re: Bet in Asia stole my money! Be aware !
« Reply #7 on: August 04, 2020, 08:43:23 PM »

BetiAsia is legit, not sure about orbit many scam reports lately
« Last Edit: August 04, 2020, 09:43:25 PM by barret19 » Logged
4donisiu
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4donisiu

Re: Bet in Asia stole my money! Be aware !
« Reply #8 on: August 04, 2020, 11:22:03 PM »

Thank You very much for your posts guys !

I still have small hope that betinasia will review my case again.

But maybe You know how to play in betfair if You live in restricted country (as me Poland) ? Is Orbit only the way? I will not trust them anymore. For normal players maybe it will be ok, but for arbers it is really risky.
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arbusers
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arbusers

Re: Bet in Asia stole my money! Be aware !
« Reply #9 on: August 05, 2020, 08:19:22 AM »

The way I see it, it is Orbit and not BetInAsia that keeps your money. I believe the best way to go is follow Czoker's way and contact Orbit directly. If your action was pure arbing, then you will easily present screenshots of the correlating bets and therefore prove what you say. After this, Orbit will have no justification for keeping your funds.
You also mentioned that funds in the BIA wallet are not accessible.
If your account is referred by arbusers, send me a PM mentioning the account e-mail and I am willing to dig further for your case.
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arbusers
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arbusers

Re: Bet in Asia stole my money! Be aware !
« Reply #10 on: August 05, 2020, 11:11:17 AM »

We intervened in the case, but since your account is not referred by arbusers, the things we can discuss are very limited. However, we are bringing you in touch with BetInAsia's upper management.
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Alabaster
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Alabaster

Re: Bet in Asia stole my money! Be aware !
« Reply #11 on: August 05, 2020, 01:38:09 PM »

Betinasia is ver good agent.

They have only one problem, they are not able to provide bookmakers like SBO on long term
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Nicklas
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Re: Bet in Asia stole my money! Be aware !
« Reply #12 on: August 05, 2020, 09:37:34 PM »

Does any of you get an email at May , that his Orbit Exchange account will be updated?

I received such an email telling me that for better and  faster experience, my Orbit exchange account will be upgraded.
I was given a new account user id and my funds were transferred to my new account.

However i noticed no difference at overall experience.
It was strange to me.
I mention this story just for the case...
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BetInAsia
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BetInAsia

Re: Bet in Asia stole my money! Be aware !
« Reply #13 on: August 07, 2020, 11:20:07 AM »

Hello dear Arbusers community,
We believe it is our obligation to have a statement on the given issue.

We act as agent of OrbitExchange which is provided by Betfair. We are forced to follow regulations and directives from our partners. Fundpassing is strictly forbidden and we are forced to close down and suspend any pending withdrawal when this occurs until we make a final decision regarding this cases.

Player in question have reached out to us after Betfair has confirmed him as fundpasser to show his cases and we are taking the decision with our management on this behalf. In the meantime, since we are inspecting his betting activity to see if there are other fraudulent bets placed, we are forced to move his funds to holding account.

We will update community with outcome of this investigation.
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BetInAsia
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BetInAsia

Re: Bet in Asia stole my money! Be aware !
« Reply #14 on: August 08, 2020, 09:46:12 AM »

Hello,

As we heard from our management, after deducting funds which was involved with fundpassing activity and detected by Betfair, we have enabled your account and you can keep on using it.

We would like to inform community it is not BetInAsia or OrbitExchange who keeps players funds. When Betfair detects that bets are involved with fundpassing, they inform OrbitExchange to deduct funds, if given player doesn't have enough balance to pay, it will be agent's responsibility to pay funds that was earned via Fundpassing.



Hi,

I just want to warm You from playing in betinasia.

I started using their service at the beginning of 2020.

Today I was unable to login to my orbit account. So I talked on chat if they can help me. They told me to write an email to get new paswords. So I did it.

The answer on my email was that:

"Hello Patryk,

We would like to inform you that your account activity has been detected by Orbit Exchange and Betfair. What you are doing which is fund passing is strictly against terms and conditions of Orbit Exchange and Betfair, therefore your account will be permanently closed. No further deposit or withdrawals can be made to or from your account.

We thank you for your service."



My answer was:

"Dear Ema,

I am not fund passer. I use arbitrage system to earn money od sportsbook. I have subsrciption in betburger to get odds differences between sportsbook and exchange.

I also had problems with Orbit via Asian Connect. So I decided to create account with betinasia.
Please take a look on this topic:  https://arbusers.com/index.php?topic=6490.0

What can I do in this case?"

and

"I don't have nervous to fight anymore with Orbit. I understand that You closed my account with my money on orbit account.

Please Can You only tell me if I can withdraw my money from Bia Wallet? Or this money You also wanna took from me?"


...

what had happend in next few minutes? All my money from BIA WALLET dissapear. I had 400 Euro on my bia wallet + around 320 euro on my orbit account.

This is second time when Orbit blocked my account with my money.

Why they blocked me? As I wrote I use betburger. Few days ago I catched someone mistake odd. Lay 1,01 on NBA on very low line. There was more than 500 euro to took. But I catched around 130 euro...

So because of that They decided to took all my money. Maybe betinasia have something more to say about that?

PS. Before I registered to betinasia, I wrote on chat with them and told that I had problems with orbit via Asian Connect and if it is allow to open new account with them. They said it is ok.
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