Credit card verification problem

Pages: [1]
Author Topic: Credit card verification problem  (Read 362 times)
bettinator
Gaining experience
*

Karma: 1
Posts: 2


View Profile

bettinator

Credit card verification problem
« on: November 30, 2020, 07:37:53 AM »

Good morning, i am new here.

I discovered this forum after opened an account with EcoPayz, so i don't know if someone can help me, but at least, someone knows what happened with this validation procedure.

I am italian, i tried to register my PostePay, Visa circuit, releaser Poste Italiane, i read everywhere that postepay/Visa is accepted by them

I inserted all required fields of card, send them to permit Ecopayz to make the little withdraw to validate, but nothing happens.

Ecopayz says it is a problem of releaser of card that doesn't accept transactions with them, but i spoke with releaser, operator told me that is no question PostePay doesn't accept the transaction, simply they have no trace that this operation with Ecopayz happens.

Operator of PostePay told me if for any reason a transaction with Ecopayz is refused/blocked also if site is traced as suspect/fraud etc... for them, they should have trace as they have trace of everything happens with that card.
But in this case seems as simply after that i give Ecopayz my card they do absolutely nothing but only warning me that transaction is not possible.

I try everything with site, clean cookies, use three different browser, opened a new account ( of course they closed old one), upgraded immediatly account to silver position, nothing works...

I spoke with Ecopayz support various times ( I read it was available in italian, too, fake news), they continue to say it is problem of releaser and this is not true.

They suggest me to try another of their options to deposit, but only other possible option for me is to buy an ecovoucher to deposit and take their card and withdraw by ATM when it needed.

But if i deposit with Ecovoucher, with commission of card to buy ecovoucher, fee for ecovoucher and their commission i spent 10 euro for every 100 euro that i deposit, absolutely no convenience.

Anyone here (maybe Italian user with same card) that had same problem with credit card verification and has idea how to solve it?

Thanks in advance and sorry for my bad English
Logged
arbusers
Administrator
Totally Pro
*****

Karma: 468
Posts: 4435



View Profile WWW

arbusers

Re: Credit card verification problem
« Reply #1 on: November 30, 2020, 08:30:31 AM »

Send me the account number via PM and we will take a look with our EcoPayz manager.
Logged
bettinator
Gaining experience
*

Karma: 1
Posts: 2


View Profile

bettinator

Re: Credit card verification problem
« Reply #2 on: November 30, 2020, 08:50:00 AM »

Hi, really great!!!

PM sent, it is wonderful to have so immediate support, great forum and admin, here!!!

thanks a lot!!
Logged
arbusers
Administrator
Totally Pro
*****

Karma: 468
Posts: 4435



View Profile WWW

arbusers

Re: Credit card verification problem
« Reply #3 on: November 30, 2020, 12:24:42 PM »

You have a PM.
Logged
cem
Gaining experience
*

Karma: 0
Posts: 17


View Profile

cem

Re: Credit card verification problem
« Reply #4 on: December 01, 2020, 02:08:41 AM »

You have a PM.

Perhaps you can send this PM to me also, just to get a better idea, why i can't deposit with my verified mastercard. Thank you.
« Last Edit: December 01, 2020, 02:11:14 AM by cem » Logged
arbusers
Administrator
Totally Pro
*****

Karma: 468
Posts: 4435



View Profile WWW

arbusers

Re: Credit card verification problem
« Reply #5 on: December 01, 2020, 05:21:58 AM »

You have a PM.

Perhaps you can send this PM to me also, just to get a better idea, why i can't deposit with my verified mastercard. Thank you.

If your account is referred by arbusers, you could send me the account number with a PM, and then we will check with our ecoPayz manager.
Logged
Pages: [1]
Print