Account suspended (Orbit) (Resolved)

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cacabetty
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Account suspended (Orbit) (Resolved)

Sat Dec 05, 2020 1:51 pm

HI arbusers , my Orbit account is suspended since 29 November
I can log in but cannot bet. got Ex009error Your account has been suspended. Please contact your agent if you have any queries.
Taking a look into my account statement I see a lot of resettlements about INDIA AUSTRALIA cricket  match bets but don't know if that's the reason for suspending the account

I contacted Asianconnect via chat and mail but they  only tell me to wait for upline feedback without giving me any further info or time frame

I see it's happened in the past that accounts have been suspended for ongoing investigations and funds taking on hold but always resulting in favour of the player
Does any user know how long do they usually take to sort it out?
I'm sure I did nothing wrong and would be appreciated if Asian connect could answer
Juggernauts365
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Re: Account suspended (Orbit)

Sun Dec 06, 2020 2:05 pm

Hi cacbety ,I have exactly same problem ,did u bet in cricketbook also or just orbit exchange only ?
cacabetty
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Re: Account suspended (Orbit)

Sun Dec 06, 2020 2:11 pm

i bet on cricketbook too but i do not know how to check settled bets
as i know cricketbook show only last 20 bets more or less
campeones
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Re: Account suspended (Orbit)

Sun Dec 06, 2020 2:53 pm

Do you guys really believe this forum is a kindergarten?
Do you really believe we don't understand what you are doing?

You all got caught doing something, maybe fundpassing? who knows? and you come here to first beg arbusers for speaking to brokers and then make noise and damage (the already damaged) reputation of Orbit.

Guess what, in this community, some people are exploiting agents and exchanges to such an extend and such a style, that they even receive postcards from them at Christmas.

Just to make clear this is not the kindergarten you believe it is.
Juggernauts365
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Re: Account suspended (Orbit)

Sun Dec 06, 2020 3:18 pm

Who the hell you are to interfere ? You never won anything loser ,your all acs are zero ,so no book will scam you ever ,so shut up and keep your mouth shut
campeones wrote: Do you guys really believe this forum is a kindergarten?
Do you really believe we don't understand what you are doing?

You all got caught doing something, maybe fundpassing? who knows? and you come here to first beg arbusers for speaking to brokers and then make noise and damage (the already damaged) reputation of Orbit.

Guess what, in this community, some people are exploiting agents and exchanges to such an extend and such a style, that they even receive postcards from them at Christmas.

Just to make clear this is not the kindergarten you believe it is.
campeones wrote: Do you guys really believe this forum is a kindergarten?
Do you really believe we don't understand what you are doing?

You all got caught doing something, maybe fundpassing? who knows? and you come here to first beg arbusers for speaking to brokers and then make noise and damage (the already damaged) reputation of Orbit.

Guess what, in this community, some people are exploiting agents and exchanges to such an extend and such a style, that they even receive postcards from them at Christmas.

Just to make clear this is not the kindergarten you believe it is.
cacabetty
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Re: Account suspended (Orbit)

Sun Dec 06, 2020 4:12 pm

campeones wrote: Do you guys really believe this forum is a kindergarten?
Do you really believe we don't understand what you are doing?

You all got caught doing something, maybe fundpassing? who knows? and you come here to first beg arbusers for speaking to brokers and then make noise and damage (the already damaged) reputation of Orbit.

Guess what, in this community, some people are exploiting agents and exchanges to such an extend and such a style, that they even receive postcards from them at Christmas.

Just to make clear this is not the kindergarten you believe it is.
i opened the thread just beacuse asianconnect don't give me any info about the case after a week
i never had any problem with orbit and asian connect but after resarching "orbit account suspended " on google i came up with similar stories here on arbusers and all of them solved in favour of the player
that's it  , no will to damage nor orbit or asianconnect, just asking for transaparency
cacabetty
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Re: Account suspended (Orbit)

Mon Dec 07, 2020 2:30 pm

always the same answer :-X

Good day and thank you for choosing Asianconnect!

Thank you for your email. Upon checking, we regret to inform that there is still no feedback from our Upline. However, please rest assured that WE are following this concern and will notify you immediately once there is any news available.

We sincerely apologize for the inconvenience that might have caused you but your extended patience is highly appreciated.

Should you need further assistance, please do not hesitate to get in touch with us. Thank you!


Best Regards,
Steven
Support Agent Team
Juggernauts365
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Re: Account suspended (Orbit)

Thu Dec 10, 2020 5:34 pm

Hi cacabety ,did you get any update from orbit or still waiting like all of us ?
cacabetty wrote: always the same answer :-X

Good day and thank you for choosing Asianconnect!

Thank you for your email. Upon checking, we regret to inform that there is still no feedback from our Upline. However, please rest assured that WE are following this concern and will notify you immediately once there is any news available.

We sincerely apologize for the inconvenience that might have caused you but your extended patience is highly appreciated.

Should you need further assistance, please do not hesitate to get in touch with us. Thank you!


Best Regards,
Steven
Support Agent Team
cacabetty
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Re: Account suspended (Orbit)

Thu Dec 10, 2020 8:51 pm

still nothing nada de nada
jimmy523330
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Re: Account suspended (Orbit)

Fri Dec 11, 2020 3:54 am

I think orbit lot of account suspended without reason
Any update about orbit please share
manitpt
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Re: Account suspended (Orbit)

Fri Dec 11, 2020 9:38 am

cacabetty wrote: still nothing nada de nada
Orbitexh is not reliable anymore and they are not even registered anywhere, below is the response from Curaçao eGaming.  However in Orbitexh website they claim licensed in Curacao egamimg



Dear Sir/Madam,

Thank you for contacting Curaçao eGaming.

Curaçao eGaming has no connection with that site and therefore
any references made to Curaçao eGaming as one of the Master License holders
are false and misleading.

Best Regards,
Curaçao eGaming
cacabetty
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Re: Account suspended (Orbit)

Fri Dec 11, 2020 11:29 am

If you press the Curacao license button looks like  it redirects to a genuine page that state the license is valid
Curaçao eGaming License Validation
This page was generated on Dec 11, 2020
Company name
Eight Central Limited N.V.
Trade name
Eight Central Limited N.V.
Address
Kaya Richard J. Beaujon Z/N, Curaçao
E-mail
info@orbitexch.com
Operating status: VALID
manitpt
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Re: Account suspended (Orbit)

Fri Dec 11, 2020 12:54 pm

cacabetty wrote: If you press the Curacao license button looks like  it redirects to a genuine page that state the license is valid
Curaçao eGaming License Validation
This page was generated on Dec 11, 2020
Company name
Eight Central Limited N.V.
Trade name
Eight Central Limited N.V.
Address
Kaya Richard J. Beaujon Z/N, Curaçao
E-mail
info@orbitexch.com
Operating status: VALID

Thank you so much.  It's really helped me to withdrawa the funds blocked in my account. I sent an emai to
      compliance@curacao-egaming.com with license details, wothin two minutes they forward my complient to Orbitexh.

After two minutes i got an email from BiA to withdraw my funds from Orbitexh.

Atleast I got my funds back now. 

Thank you all
Last edited by manitpt on Fri Dec 11, 2020 1:18 pm, edited 1 time in total.
cacabetty
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Re: Account suspended (Orbit)

Fri Dec 11, 2020 12:59 pm

i sent a complaint too. hope asianconnect or orbit will reply immediately
cacabetty
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Re: Account suspended (Orbit)

Fri Dec 11, 2020 1:02 pm

cacabetty wrote: i sent a complaint too. hope asianconnect or orbit will reply immediately
Did Bia gave you any sort of explanation about the issue?
Can you still use your orbit account?
Last edited by cacabetty on Fri Dec 11, 2020 1:06 pm, edited 1 time in total.

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