Neteller freezing accounts and requesting for selfie after ATM visit
- neopas
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- Karma: 47
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Neteller freezing accounts and requesting for selfie after ATM visit
This was reported by a couple of friends and happened to me too. probably there is an auto-risk engine that locked the accounts. If you want to avoid the selfies, better avoid going to the ATMs too.
- neopas
- Pro
- Karma: 47
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I believe that every NT card that goes to an ATM right now gets the accounts locked immediately with a selfie request.
How clever? This is the way to stop funds getting out of these silly wallets.
Re: Neteller freezing accounts and requesting for selfie after ATM visit
Yes, so far there is no problem when you use the card on line.thorocska wrote: Is it safe to pay online via the Neteller card or virtual card? (To avoid selfie)
I believe that every NT card that goes to an ATM right now gets the accounts locked immediately with a selfie request.
How clever? This is the way to stop funds getting out of these silly wallets.
- buki00
- Gaining experience
- Karma: 1
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
This is happened to me to. For how long your account was locked after you send them selfie?
- kapetan1122
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- Camma23
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
Paysafe company doesn’t know what do more to make problems to its customers. I hope they’ll close down soon
- arbusers
- Administrator
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- Karma: 622
- arbusers
- Administrator
- Contact:
- Karma: 622
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
Seems the problem is global. I received reports from Greece, Hungary Germany so far. I believe this has nothing to do with countries. We informed our PaySafe manager about the problem and they are digging on it.
- buki00
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- Karma: 1
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
Did anyone got account unblcked after sending a selfie?
- kustef
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
this belong only to ATMs? withdraws to bank works fine ?
- arbusers
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Very bad. We informed PaySafe on the situation.
Re: Neteller freezing accounts and requesting for selfie after ATM visit
According to what some members reported to me, I understand that the accounts remain blocked and e-mails are sent to send the same selfies again and again. Looks like they ignore all documents they send to them.buki00 wrote: Did anyone got account unblcked after sending a selfie?
Very bad. We informed PaySafe on the situation.
- arbusers
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- Karma: 622
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
PaySafe want's all of you guys with locked accounts, to contact their CS directly.
- fnatic91
- Pro
- Karma: 9
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I expect selfie with card verification...
Re: Neteller freezing accounts and requesting for selfie after ATM visit
It seems that Paysafe wants to make sure that cards are being used by cardholders.neopas wrote:Yes, so far there is no problem when you use the card on line.thorocska wrote: Is it safe to pay online via the Neteller card or virtual card? (To avoid selfie)
I believe that every NT card that goes to an ATM right now gets the accounts locked immediately with a selfie request.
How clever? This is the way to stop funds getting out of these silly wallets.
I expect selfie with card verification...
- ratioxz
- Gaining experience
- Karma: 4
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
Do they freeze almost everyone account or it is randomly selected by their security system for example looking into transaction history?