Why would an agent refuse client volume?

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Griip
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Griip

Why would an agent refuse client volume?
« on: January 21, 2021, 09:58:34 AM »
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Long story short I had an account with an agent that expired, not closed due to fraud etc I then emailed asking if they could reopen and give me the .01% cashback as per arbusers, I said I would move all my action from my other agent where I currently get a .01% cashback. They said to get the .01% cashback you needed to be a long time arbuser - not that they actually asked how long I had been on arbusers (obviously not long, not that they could know that).

My question really is if you offered an agent a 6 figure t/o volume per month and they could make .05% (saw this figure on the forum here somewhere) on that volume why would they not offer a cashback of .01%.

Thanks for any insight
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