Ladbrokes how long to collect winnings?

Pages: [1]
Author Topic: Ladbrokes how long to collect winnings?  (Read 970 times)
Goojybooboo
Gaining experience
*

Karma: 3
Posts: 46


View Profile

Goojybooboo

Ladbrokes how long to collect winnings?
« on: February 23, 2021, 06:11:22 PM »
+1

I am wondering if there is anyone else in the same position like me. Or if anyone could provide a reliable advise.
I tried to withdraw a low 4 fig amount and I find myself in a situation where Ladbrokes keeps asking me for the same documents again and again. I tried with the best cameras I could possibly find but again they do not accept my photos. On top of that their Customer Service is one of the slowest I could ever imagine as it might take them a week before rejecting my documents. Needless to say my account is legit.
Is there any way I could speed up this process? A fast lane maybe? Or any trick to make them answer faster and in the end accept my documents? I am afraid If they continue like this it will take me 2 months to collect my winnings.
I would appreciate any answer. Thank you very much in advance.
Logged
risilloch
Has experience
**

Karma: 21
Posts: 113


View Profile

risilloch

Re: Ladbrokes how long to collect winnings?
« Reply #1 on: February 23, 2021, 08:48:39 PM »
0

Arbusers wrote an article that addressed this issue. Maybe another forum member can provide the link.

I think ultimately you need to threaten them with legal action - https://www.gov.uk/make-court-claim-for-money

Hopefully, you have a history (and evidence) of what steps you have taken in supporting them meeting their KYC requirements and can show how they are being deliberately obstructive.

You'll get your money eventually, they are just trying to discourage you from winning with them again.

Logged
arbusers
Administrator
Totally Pro
*****

Karma: 500
Posts: 4604



View Profile WWW

arbusers

Re: Ladbrokes how long to collect winnings?
« Reply #2 on: February 24, 2021, 09:49:25 AM »
0

There is a similar story here: https://arbusers.com/index.php?topic=7826.0

If you are looking for further information on how to take legal action against a bookmaker, read the following: https://arbusers.com/portal/how-to-take-legal-action-against-a-bookmaker/

However, in my view, Ladbrokes is not a rogue bookmaker, and it definitely worth it giving them some more time until the issue is resolved.
Logged
Pages: [1]
Print