Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

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Yorgos1
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Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 3:08 pm

Hello everyone,
I would like to share my experience with the my Sharp exchange acc through Bet in Asia, as I encountered a serious issue with my account. Recently, when I logged into my account, I noticed that nearly €4,000 was missing from my balance. After further investigation, I found that bets had been placed on tennis, which I did not place myself, as I only bet on football. These bets were placed within a span of 1-2 days.
I’ve attached a screenshot showing the bets in question. The ones highlighted in yellow are the ones I did not place, but which appeared in my account.
What I’m trying to understand is whether this could be a system error where these bets actually belong to another player, or if someone has unlawfully accessed my account.
I immediately informed the Broker and followed their advice by changing my account passwords for security. The Broker assured me that the issue was being investigated by the relevant third-party department, and that I would be updated on the progress, but I was not given an exact timeframe for when I would receive an update.
It has been 2-3 days now, and I still haven’t received any progress or updates, which is making me more concerned.
I wanted to share this here to see if anyone else has experienced something similar and to remind everyone to be extra cautious with account security on betting platforms.
If anyone has had a similar experience or has any suggestions, please feel free to share.
Thanks in advance!
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arbusers
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 3:16 pm

Weird. Is this account referred by us? If yes, we will gladly ask BetInAsia to have a look.
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Yorgos1
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 3:18 pm

yes it is by arbusers

thank you
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arbusers
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 3:20 pm

Yorgos1 wrote:
Tue Feb 04, 2025 3:18 pm
yes it is by arbusers

thank you

Send me a pm mentioning the account email.
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Yorgos1
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 3:41 pm

I was logged into Sharp the entire day on Saturday, February 1st, 2025. I can see that I placed bets on the match ESTAC Troyes v Caen on the same day at 16:54, while the tennis bets were placed by someone else, clearly from a different IP address, between 17:07 and 18:06 on the same day.

How could this be possible, considering I was continuously logged in from the same IP address without interruption? I suspect this could be a system error, and that these tennis bets may actually belong to a different player’s ID.
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arbusers
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 4:24 pm

We are on it and we started communication with BIA. Let's see how it goes.

The case looks very similar with the unauthorised bets placed on Orbit accounts, only this time it is tennis and not cricket. Let's see.
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 6:43 pm

Was 2FA enabled on your sharp account?
Yorgos1
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 6:53 pm

Unfortunately no
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arbusers
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Re: Issue with Missing Funds in My Account via Bet in Asia (Sharp exchange)

Tue Feb 04, 2025 7:51 pm

Guys, do me a favour please, and enable your 2FAs.

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