Hey ladbrokes is a horrible bookie when it comes to account verification.
I have sent them a government issued document with my address on it and they say they cannot verify the authenticity of the document.
Next I send them a mobile phone invoice with my address on it and I get the same e-mail that they can not verify the authenticity of it.
As a last resort I send them a supreme court ruling with my name and address on it and they still don't accept it.. Wtf they keep asking for a bank statement and it costs me 35euros to get one as it is a non standard document for banks here.
It seems like they just want to make my life harder by making me pay unnecessary fees. When I told WH how expensive the bank statement is they just accepted the other documents. LB ignores my e-mails and just keeps asking for a different proof of address.. Is there a way I could complain somewhere and make them accept one of my other documents for a proof of address? They worked for every other bookie..
Ladbrokes a joke with proof of address
- KC83
- Gaining experience
- Karma: 0
Post
Re: Ladbrokes a joke with proof of address
Do You have an internet banking? Cant You print first page of statement? Maybe call them instead of emailing and ask for manager.
-
Bu
- DonkeyKong
- Has experience
- Karma: -4
Post
Re: Ladbrokes a joke with proof of address
Not yet. I am looking for a way where I don't have to pay a huge fee to the bank.Bunitu wrote: Did you solve the problem with ladbrokes?