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Melbet Sportsbook Complaint

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Catherin
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Melbet Sportsbook Complaint

Fri Apr 19, 2019 12:55 pm

Dear Sirs,
I want to file a complaint on sportsbook MELbet(melbet.com).

Information about sportsbook: melbet.com is owned by Tutkia Ltd(reg.number HE389219) with a registered office located at Aristofanous, 219, Mauros Court 140, flat/Office 202, Strovolos, 2038, Nicosia, Cyprus as a Billing Agent and operated by Pelican Entertainment Ltd with a registered office located at Curaсao, Emancipatie Boulevard Dominico F. "Don" Martina 29 as a License Holder (Curacao license No. 5536/JAZ)
Service of sportsbook: security@melbet.org

Account #: 87046457
E-mail: catherine.baris@yandex.ru

I opened an account in sportsbook MELbet(melbet.com).
I made deposits and played one week. I have built a balance of 80000 rubles($1,200). 
After second withdrawal of money 15.03.2019 I tried to log-in but my account was blocked. I sent all requested documents of Know Your Customer (KYC): my passport and screenshots with information about transactions. Then customer service of sportsbook asked me to send letter with previously provided documents by post to an address in Ukraine. I sent all documents and have no answer from customer service.
 
Till now I have no access to my betting account. And customer service didn't report the reason for blocking of account.
I ask for help to withdraw my money. Thank you.
dealer wins
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Re: Melbet Sportsbook Complaint

Sun Apr 21, 2019 8:15 am

Melbet are a known scam book, similar to 1xbet.
Never trust a goose!!!
janisrk92
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Re: Melbet Sportsbook Complaint

Mon Apr 22, 2019 5:22 am

All this group is well known scammers, i dont understand how they can be sponsors for so much sport teams and others organisations. Worst is that they cheat not only international players but even their own customers from Russia and other neighbour contries. They spend a lot of money for ads and seems it works very good for them.

STAY AWAY from any bookie of this group if you dont want problems...
dealer wins
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Re: Melbet Sportsbook Complaint

Fri Apr 26, 2019 6:20 am

bogman wrote: Why you think that 1xbet is a scammer bookie? Have you bet before at this bookie?
Do some research, 100s and 100s of cases of people losing 4 figures at this scam book!
Never trust a goose!!!
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Re: Melbet Sportsbook Complaint

Tue Jul 30, 2024 9:51 am

janisrk92 wrote:
Mon Apr 22, 2019 5:22 am
All this group is well known scammers, i dont understand how they can be sponsors for so much sport teams and others organisations. Worst is that they cheat not only international players but even their own customers from Russia and other neighbour contries. They spend a lot of money for ads and seems it works very good for them.

STAY AWAY from any bookie of this group if you dont want problems...
Hello Janisrk92,

Thank you for your feedback.

We are truly sorry that you have experienced a problem with our service. Please share your feedback with our support team info-en@melbet.com, it is very important for us.
Please let us know if you have any questions.

Best regards,

Melbet team
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Re: Melbet Sportsbook Complaint

Tue Jul 30, 2024 9:52 am

dealer wins wrote:
Sun Apr 21, 2019 8:15 am
Melbet are a known scam book, similar to 1xbet.
Hello Dealer wins,

Thank you for taking time to share your feedback with us.
We are truly sorry to hear about your experience. Our customer’s satisfaction is top priority for us.
In case you will need any assistance or more information, please contact our support team info-en@melbet.com.

Best regards,

Melbet team
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Re: Melbet Sportsbook Complaint

Tue Jul 30, 2024 9:54 am

Catherin wrote:
Fri Apr 19, 2019 12:55 pm
Dear Sirs,
I want to file a complaint on sportsbook MELbet(melbet.com).

Information about sportsbook: melbet.com is owned by Tutkia Ltd(reg.number HE389219) with a registered office located at Aristofanous, 219, Mauros Court 140, flat/Office 202, Strovolos, 2038, Nicosia, Cyprus as a Billing Agent and operated by Pelican Entertainment Ltd with a registered office located at Curaсao, Emancipatie Boulevard Dominico F. "Don" Martina 29 as a License Holder (Curacao license No. 5536/JAZ)
Service of sportsbook: security@melbet.org

Account #: 87046457
E-mail: catherine.baris@yandex.ru

I opened an account in sportsbook MELbet(melbet.com).
I made deposits and played one week. I have built a balance of 80000 rubles($1,200). 
After second withdrawal of money 15.03.2019 I tried to log-in but my account was blocked. I sent all requested documents of Know Your Customer (KYC): my passport and screenshots with information about transactions. Then customer service of sportsbook asked me to send letter with previously provided documents by post to an address in Ukraine. I sent all documents and have no answer from customer service.
 
Till now I have no access to my betting account. And customer service didn't report the reason for blocking of account.
I ask for help to withdraw my money. Thank you.
Hello Catherin,

Thank you for your feedback.

We understand how unpleasant this situation is. Please be informed that accounts can not be blocked without serious reason.
Please contact our support team info-en@melbet.com to get more information regarding your case.

We wish you a nice day and we remain at your disposal.

Melbet team
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Re: Melbet Sportsbook Complaint

Wed Jul 31, 2024 6:54 am

praise wrote:
Tue Jul 30, 2024 2:16 pm
This group is made of entirely of well-known con artists, therefore I don't see how they can afford to support so many different organizations and sports teams.I would advise to try bemelive.I myself tried it and received $50 as welcome bonus on registering.They appear to benefit greatly from their large advertising budget.AVOID dealing with any bookie in this group if you don't want issues.
Hello Praise,

Thank you for your feedback.

Your feedback is incredibly important to us and we value each and every customer. Please also contact our Support team info-en@melbet.com to get more assistance and information.

Best regards,

Melbet team

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