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Moneybookers/Skrill

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Racerman
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Re: Can 2 different Mail-Addresses linked to the same Skrill-Account be recognized?

Tue Oct 22, 2013 1:18 pm

It's all in the name of "anti-money-laundery-policy".
The example that was brought up in a thread in here earlier was a request from Expekt to Skrill i think.
fnatic91
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Re: Can 2 different Mail-Addresses linked to the same Skrill-Account be recognized?

Tue Oct 22, 2013 3:15 pm

Insert Quote
It's all in the name of "anti-money-laundery-policy".
OK if police ask skrill.but who the fuk are bookies ??
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Re: Can 2 different Mail-Addresses linked to the same Skrill-Account be recognized?

Tue Oct 22, 2013 4:30 pm

Racerman wrote: It's all in the name of "anti-money-laundery-policy".
The example that was brought up in a thread in here earlier was a request from Expekt to Skrill i think.
There is absolutely no legal excuse in any legal system for Skrill to give details of customer's money transactions to any private company (as all bookmakers are). They could disclose such details only if there is a DA's order and then again the details should be given to the DA not private companies. This is illegal and thus Skrill doesn't officially accept that they do it. Unfortunately for them, we all know that they do it.
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Re: Can 2 different Mail-Addresses linked to the same Skrill-Account be recognized?

Tue Oct 22, 2013 4:58 pm

So , skrill denies giving information to bookies  ?

But we have the emails between skrill and expekt 
cortomaltese
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Re: Can 2 different Mail-Addresses linked to the same Skrill-Account be recognized?

Tue Oct 22, 2013 8:51 pm

swissgambler wrote: thanks for the informations. i already thought that.
cortomaltese wrote:i don't see any reason why not do that
well, you said it yourself, they can check with skrill if the accounts are linked, so that should be enough reason NOT to do it...
Racerman wrote:You must have 2 different skrill accounts and as earlier stated, try not to send money between those accounts if possible.
not sending money between them? why not? 2 completely different accounts (not linked whatsoever) with 2 different names... is there a problem when sending money between them?
What i meant is that i don't see any reason not to have AND use two different accounts (on same holder) in different currencies (eg. euros and dollars)  , of course if you was planning to use primary and secondary email of the same account then obviously the acc ID remains the same , in every other case i agree with raceman that it's better to avoid  transfer money between different skrill accounts (different holders) , even if probability to have problem is low
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Re: Moneybookers/Skrill

Fri Nov 08, 2013 2:48 pm

Going back to the fees issue, it happened to me twice to have the 10 euros charge when I tried to send money from a vip account to another vip account (should be 0,5 euros). This was apparently a bug and it is fixed when you contact the CS, but it could take a day or two until it's fixed depending on how fast the CS reacts. So, if you are in a hurry and need to send instantly those valuable funds to someone else, you'll have to pay that charge even if you send as few as 1000 euros. Somehow I feel that this "bug" isn't accidentally there.  
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sakula
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Re: Moneybookers/Skrill

Fri Nov 08, 2013 3:19 pm

If I remember right there was a notice that in near future Skrill will charge 10% of the transfer to other persons to max of 10€.
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Re: Moneybookers/Skrill

Fri Nov 08, 2013 4:03 pm

Jameson wrote: If I remember right there was a notice that in near future Skrill will charge 10% of the transfer to other persons to max of 10€.
1%. Yes, but for non-vip members. For VIP members it is capped at 1 euro. That's why it is a "bug".
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sakula
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Re: Moneybookers/Skrill

Fri Nov 08, 2013 4:22 pm

good to know. thank you  8)
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Re: Moneybookers/Skrill

Fri Nov 08, 2013 6:44 pm

To be fair with them, the CS reacted more quickly this time and fixed it after 6 hours, so I avoided the charge. 
cristi13
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Re: Moneybookers/Skrill

Fri Nov 08, 2013 7:17 pm

The €10 "bug" was there for my vip account also, and i was in a hurry and sent it like that. I contacted them afterwards and they said something like "we are sorry, we fixed this, we'll see what else we can do to compensate this". Of course, compensation in their terms means €0 ,so i replied and said there is nothing else to do but to refund me the €9, which they did the next day.

Unfortunately, the problems with their support do not end here. I opened a USD bank account so i can withdraw to my bank avoiding their high fees for my local currency. First withdrawal, i get 10% less money, i write them and their answer was "We have changed our bank for USD withdrawals and seems that you got charged by some of the intermediary banks... we will refund you the amount you lost because of these unexpected charges."
Second withdrawal, same 10% missing. This time, they changed their mind: "Please note that the reason you received less money is because of the involved Correspondence banks. We do send all withdraws with no fees from our side, but when your bank decide to use corespondent ( Intermediate ) banks in International transfer they might charge some additional fees and we are not responsible for such. Even that we made an exception and pay one of those fees for each customer, but not able to constantly refund those as they are not taken from our side".
I am inclined to believe they are lying, they barely refund money taken from clients, let alone pay from their pocket. Anyway, it's been 2 weeks and they haven't returned me a dime.
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Re: Moneybookers/Skrill

Sat Nov 09, 2013 10:27 am

cristi13 wrote: The €10 "bug" was there for my vip account also, and i was in a hurry and sent it like that. I contacted them afterwards and they said something like "we are sorry, we fixed this, we'll see what else we can do to compensate this". Of course, compensation in their terms means €0 ,so i replied and said there is nothing else to do but to refund me the €9, which they did the next day.

Unfortunately, the problems with their support do not end here. I opened a USD bank account so i can withdraw to my bank avoiding their high fees for my local currency. First withdrawal, i get 10% less money, i write them and their answer was "We have changed our bank for USD withdrawals and seems that you got charged by some of the intermediary banks... we will refund you the amount you lost because of these unexpected charges."
Second withdrawal, same 10% missing. This time, they changed their mind: "Please note that the reason you received less money is because of the involved Correspondence banks. We do send all withdraws with no fees from our side, but when your bank decide to use corespondent ( Intermediate ) banks in International transfer they might charge some additional fees and we are not responsible for such. Even that we made an exception and pay one of those fees for each customer, but not able to constantly refund those as they are not taken from our side".
I am inclined to believe they are lying, they barely refund money taken from clients, let alone pay from their pocket. Anyway, it's been 2 weeks and they haven't returned me a dime.
This happend me once while withdrawing on a shitty bank. They change your currency twice or smth like this. Try to open bank account in a more respectable bank that maybe ot other banks on other countrys. I am 99% sure this is not skrill fault.Where are you from ?
cristi13
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Re: Moneybookers/Skrill

Sat Nov 09, 2013 1:41 pm

Romania, is one of the better known banks around here, but i guess they could be scummy as well. Thanks for the tip, i will try another bank and see how it goes.
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Re: Moneybookers/Skrill

Sat Nov 09, 2013 2:26 pm

cristi13 wrote: Romania, is one of the better known banks around here, but i guess they could be scummy as well. Thanks for the tip, i will try another bank and see how it goes.
In your case I would switch from USD to Euro since Romania will also join at some point and you won't have to worry about FX fees any more. Also using Skrill's MasterCard reduces the need for bank withdrawals.
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sakula
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Re: Moneybookers/Skrill

Sat Nov 09, 2013 10:19 pm

Are there some special fees? There is writen so muuuuch Terms and C....  ::) maybe something in a word or two  :-X

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