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Neteller rejecting Bet365 withdrawal

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Braca93
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Neteller rejecting Bet365 withdrawal

Mon Feb 08, 2021 9:15 pm

2 months ago I deposited money to Bet365 via Neteller. Few days ago I withdrew the money back to Neteller but it never came.
After contacting Bet365 support they told me transaction was rejected by Neteller and to contact their support. Neteller then said that there is no restrictions on my account.
Bet365's payment team reviewed my transaction/account and refunded the money back to bet365 balance. So after confirming with neteller that everything is fine there, I withdrew again. And again, money didn't arrive. What to do next?
BIGBEN
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Re: Neteller rejecting Bet365 withdrawal

Fri Feb 12, 2021 8:19 am

Hi

I have same problem and i have successful withdrawal after 2 weeks.

What country is this account ?

How you log in on wallet (VPN,proxy).
Braca93
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Re: Neteller rejecting Bet365 withdrawal

Fri Feb 12, 2021 11:28 am

BIGBEN wrote: Hi

I have same problem and i have successful withdrawal after 2 weeks.

What country is this account ?

How you log in on wallet (VPN,proxy).
Would rather not say which country. No VPNs or proxys.

My 3rd withdrawal was successful, money arrived in neteller wallet. I have to say though, both Bet365 live chat and neteller customer support were pretty useless.
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arbusers
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Re: Neteller rejecting Bet365 withdrawal

Fri Feb 12, 2021 12:43 pm

It is reported again. Some Bet365 clients who are entitled for a withdrawal with Skrill and NT, they find themselves in a vicious cycle between Bet365 and PaySafe. Both parties saying they are good with the transaction and blaming the other side.
I believe there is a contract between them in place and Bet365 would not openly denounce it. Thus, by not sending the funds to the wallets, they force players to receive the money via other means, bank accounts in particular.
barret19
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Re: Neteller rejecting Bet365 withdrawal

Fri Feb 12, 2021 5:34 pm

Paysafe and bet365 share information about their players,which should be illegal.
Also they cooperate against smart gamblers and locusts by forcing them to withdraw to bank accounts, which reduce by a lot the amount of winning players.
Even though the most sophisticated locusts / groups have access to bank accounts they are a very reduced elite.
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Re: Neteller rejecting Bet365 withdrawal

Wed May 05, 2021 10:14 pm

arbusers wrote:
It is reported again. Some Bet365 clients who are entitled for a withdrawal with Skrill and NT, they find themselves in a vicious cycle between Bet365 and PaySafe. Both parties saying they are good with the transaction and blaming the other side.
I believe there is a contract between them in place and Bet365 would not openly denounce it. Thus, by not sending the funds to the wallets, they force players to receive the money via other means, bank accounts in particular.
With Ecopayz gone, and Scrill & NT putting you in vicious cycle, what options are left for us ?

I hear often that Paysafe group is selling / exchanging infos with bookies, and, why not, with our local Taxation Services.

Any creative comment would be highly appreciated. Thank you.
Last edited by cem on Thu May 06, 2021 12:37 am, edited 1 time in total.
ukbetting
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Re: Neteller rejecting Bet365 withdrawal

Fri May 07, 2021 3:33 pm

use muchbetter very fast in deposit and withdrawal
cem
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Re: Neteller rejecting Bet365 withdrawal

Fri May 07, 2021 9:30 pm

ukbetting wrote: use muchbetter very fast in deposit and withdrawal
Thank you very much for the proposal.. I will definetely try them when Arbusers come to deal with them. Since i am very new, i have adopted the motto " If it is not in arbusers, you better avoid it", because when we are in  troubles, he is always there to find a commercial solution for us.
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arbusers
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Re: Neteller rejecting Bet365 withdrawal

Sat May 08, 2021 4:24 am

cem
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Re: Neteller rejecting Bet365 withdrawal

Sat May 08, 2021 10:08 pm

Exactly.. Not only we are left without reliable e-wallets, but also lost "campeones" due to a stupid message.
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arbusers
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Re: Neteller rejecting Bet365 withdrawal

Sun May 09, 2021 9:03 am

cem wrote: Exactly.. Not only we are left without reliable e-wallets, but also lost "campeones" due to a stupid message.
I just spot another excellent post of campeones: http://new.arbusers.com//viewtopic.php?p=81091#p81091
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Re: Neteller rejecting Bet365 withdrawal

Sun May 09, 2021 4:20 pm

Danger when using neteller, it seems that they have updated the terms and can no longer use for gambling. There are reports here in Brazil of blocking accounts even for those who trade forex
Gambleridis
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Re: Neteller rejecting Bet365 withdrawal

Mon May 10, 2021 7:48 am

Braca93 wrote: 2 months ago I deposited money to Bet365 via Neteller. Few days ago I withdrew the money back to Neteller but it never came.
After contacting Bet365 support they told me transaction was rejected by Neteller and to contact their support. Neteller then said that there is no restrictions on my account.
Bet365's payment team reviewed my transaction/account and refunded the money back to bet365 balance. So after confirming with neteller that everything is fine there, I withdrew again. And again, money didn't arrive. What to do next?
I have seen a similar case and this is my take:
Bet365 is obliged by law and AML/KYC regulations to send the withdrawal at the same source used for the deposit. But at the same time Bet365 business decision is to stop PaySafe wallets to avoid abuse from sharp bettors.
Therefore they put you on a Marygoround game saying that they did their duty, but without saying that the other party is responsible for the situation.
I believe you should speak to the Ombudsman as it might be the final solution.
Bet365 rogue.
smaakage
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Re: Neteller rejecting Bet365 withdrawal

Wed Jul 28, 2021 9:52 pm

Having the same issue atm.
I believe I am getting rejected because of the selfie KYC that they seem to have put in place now? (can anyone confirm?)
Though I had the issue before with them rejecting and it went away for a while, but now it's back..

I suppose there's no way around this and the money is just lost if one is unable to do the selfie KYC?

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