In general, your account details, including name and address, will be held for 7 years following account closure; and any transaction records, for 7 years from the transaction date[/colour]. This time period allows us to meet our legal and regulatory obligations and, in the event of any legal claims, the transaction data evidence the record of transactions on the account. The wider account information also assists in demonstrating to regulators or other authorities that we have carried out any necessary legal ‘due diligence, including ‘know your customer’ identity verification. We are happy to consider any specific requests to delete non-essential data.
Do you guys know if there is any way to have the transaction records deleted after the account is closed? I mean 7 years is a long time...