Orbit game investigated and funds frozen (resolved)

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Maydschi
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 4:06 pm

Hi,

which agent was this? BetinAsia?

Unfortunately I didn't get any mail until now.
AlexNotman1
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 4:06 pm

Asianconnect here. Im glad I got it back but guess we wont know what was the reason. I wonder if its safe to trade Pelotas in the future.
Maydschi
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 4:08 pm

Thank you!

I'm at BetinAsia.

Have to hope and keep fingers crossed here but seems Betfair (or Orbit) has released the funds.
AlexNotman1
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 4:10 pm

No worries, must be, Im sure all of you get your money back soon unless... you were the one who actually fixed that game ^-^
BM11
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 4:26 pm

Do you see the funds already in your balance, please let us know once they do it.
AlexNotman1
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 4:26 pm

Yep. Its already credited back.
BM11
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 4:33 pm

This speaks very bad for BetinAsia if their competitor is quicker at solving this issue.
If they don't credit us tonight will be a very bad sign for them.
geetz
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 7:50 pm

Money is deposited back to orbit, I must say this was solved faster than expected.. Thank you everyone for your contribution.
Maydschi
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 7:54 pm

which agent?
BM11
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 8:01 pm

@Maydschi It seems us two are still waiting for BIA, did you ask them on chat/email?
Maydschi
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 8:07 pm

That is from a chat 2 minutes ago:

BiA: We should get a final answer regarding that this weekend, Monday being the latest date
And we will notify you via emal
ME: Asianconnect already got the final answer and released funds to their clients
BiA: Yes we should provide you with an answer tomorrow probably, thanks for the patience

So let's wait till tomorrow. I hope they have resolved anything until then.
BM11
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 8:11 pm

Maydschi wrote:
Fri Nov 05, 2021 8:07 pm
That is from a chat 2 minutes ago:

BiA: We should get a final answer regarding that this weekend, Monday being the latest date
And we will notify you via emal
ME: Asianconnect already got the final answer and released funds to their clients
BiA: Yes we should provide you with an answer tomorrow probably, thanks for the patience

So let's wait till tomorrow. I hope they have resolved anything until then.
Thank you for this. There is now hope but why are they behind? Unbelievable.
Maydschi
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Re: Orbit game investigated and funds frozen

Fri Nov 05, 2021 8:15 pm

Can only guess but perhaps our cases are at boss level and nobody of them in the house anymore.

Let's wait and hope until tomorrow. This thing isn't looking as bad now as it looked 2 days ago.
AlexNotman1
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Re: Orbit game investigated and funds frozen

Sat Nov 06, 2021 7:16 pm

betinasia paid you?
BM11
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Re: Orbit game investigated and funds frozen

Sat Nov 06, 2021 7:30 pm

Still no money returned from betinasia. 24 hours after Asianconnect did it.

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