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Orbit outages

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247arber
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Orbit outages

Fri Jul 23, 2021 9:45 pm

As a live arber, recent Orbit outages started to hurt me financially, especially this week. I get "502 bad gateway" pages for a good 10-20 minutes,

I already messaged support several times, I don't think much they can do than to notify the Orbit staff, maybe if I bring the case here as well it gets bigger attention. Does anyone else experienced these outages recently? I hope it's not some kind of region-related network issue (middle-eu).

I'm not sure the issue is betfair-related only, since only in cca 1 of 5 cases detected Betfair was down as well.
247arber
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Re: Orbit outages

Fri Jul 23, 2021 9:47 pm

Not to mention I'm very satisfied with both BIA and Orbit, but these recent happenings gave me some frustration
zyz
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Re: Orbit outages

Sat Jul 24, 2021 6:15 pm

Slowly as h..l today BIA orbit...really strugle to place a bet....
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BetInAsia
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Re: Orbit outages

Tue Jul 27, 2021 7:55 am

Hi team.
Regarding this query, there was some short outage on Orbit the other day. The development team has fixed this and you can continue to use the platform just like before.
We are in contact with our partner and we will try to avoid any interruptions in the future. Thank you for your understanding.
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zyz
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Re: Orbit outages

Wed Jul 28, 2021 7:25 pm

Same again tonight..what is happening with orbit ??
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BetInAsia
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Re: Orbit outages

Thu Jul 29, 2021 10:38 am

Hi @zyz,
Please contact us via email at support@betinasia.com if you haven't already, and the related department will have a better look into this query.
Also, kindly take note that there is scheduled maintenance on Orbit which is happening every Thursday usually in the morning hours CET, and it does not take more than 2 hours. 
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