Hello everyone
So, I have contacted Skrill because unfortunately for some reason in address field/ country it says Croatia, but I live in Germany since 2016. Unfortunately there is no way to change it because country field is greyed out. I beleive that due to that mistake my ordered skrill card never arrived.
I explained everything to Skrill support team, I asked them to change my country from Croatia to Germany so that I can order new card, this time via DHL. It will cost me more but I dont care, I need that card . But nobody answered me yet and it has been 4 days already.
Has anyone here had to change country and how long it took ? Also, after they hopefully change my country, how can I order skrill card via DHL?? I can not find that option at all!
Please help guys, any advice is appreciated.
Skrill country change / DHL delivery option for Skrill Mastercard missing
- Andreas Molina
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- Andreas Molina
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Re: Skrill country change / DHL delivery option for Skrill Mastercard missing
Ok this is crazy, probably coincidence but still, just after I posted here, few minutes later everything was resolved!!
Quick update, I was contacted by Skrill customer support and they have changed my address! So thats great! However I was informed they do not offer DHL express delivery service anymore, thats unfortunate but it is how it is. I will order my physical Skrill Mastercard now and hopefully I will get it in next 2 weeks. It should work now after updating my address/country. Thats all, case solved and I have to praise Skrill here, just wish it went faster. Guys, hopefully you will find these infos/update useful. Cya

Quick update, I was contacted by Skrill customer support and they have changed my address! So thats great! However I was informed they do not offer DHL express delivery service anymore, thats unfortunate but it is how it is. I will order my physical Skrill Mastercard now and hopefully I will get it in next 2 weeks. It should work now after updating my address/country. Thats all, case solved and I have to praise Skrill here, just wish it went faster. Guys, hopefully you will find these infos/update useful. Cya
- arbusers
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What a coincidence!
Re: Skrill country change / DHL delivery option for Skrill Mastercard missing
Andreas Molina wrote: ↑Sat Jul 27, 2024 9:13 amOk this is crazy, probably coincidence but still, just after I posted here, few minutes later everything was resolved!!![]()
What a coincidence!