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Skrill country change / DHL delivery option for Skrill Mastercard missing

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Andreas Molina
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Skrill country change / DHL delivery option for Skrill Mastercard missing

Sat Jul 27, 2024 8:36 am

Hello everyone

So, I have contacted Skrill because unfortunately for some reason in address field/ country it says Croatia, but I live in Germany since 2016. Unfortunately there is no way to change it because country field is greyed out. I beleive that due to that mistake my ordered skrill card never arrived.

I explained everything to Skrill support team, I asked them to change my country from Croatia to Germany so that I can order new card, this time via DHL. It will cost me more but I dont care, I need that card . But nobody answered me yet and it has been 4 days already.

Has anyone here had to change country and how long it took ? Also, after they hopefully change my country, how can I order skrill card via DHL?? I can not find that option at all!

Please help guys, any advice is appreciated.
Andreas Molina
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Re: Skrill country change / DHL delivery option for Skrill Mastercard missing

Sat Jul 27, 2024 9:13 am

Ok this is crazy, probably coincidence but still, just after I posted here, few minutes later everything was resolved!! :D

Quick update, I was contacted by Skrill customer support and they have changed my address! So thats great! However I was informed they do not offer DHL express delivery service anymore, thats unfortunate but it is how it is. I will order my physical Skrill Mastercard now and hopefully I will get it in next 2 weeks. It should work now after updating my address/country. Thats all, case solved and I have to praise Skrill here, just wish it went faster. Guys, hopefully you will find these infos/update useful. Cya
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Re: Skrill country change / DHL delivery option for Skrill Mastercard missing

Sun Jul 28, 2024 6:50 pm

Andreas Molina wrote:
Sat Jul 27, 2024 9:13 am
Ok this is crazy, probably coincidence but still, just after I posted here, few minutes later everything was resolved!! :D

What a coincidence!

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