Arbusers

I sent RB an email about my problem on friday (3 November), still they didn't reply. No arbs shown in my RB. It says "Received 0 arbs". Anybody else experiencing this problem? Is there a problem in RB?

Yngwie/Sawyer wrote: I sent RB an email about my problem on friday (3 November), still they didn't reply. No arbs shown in my RB. It says "Received 0 arbs". Anybody else experiencing this problem? Is there a problem in RB?

Hi Sawyer , my RB software working fine at the moment. Also im pretty sure RB dont answer fast (or at all) emails in the weekend , they will answer you in monday.Thats happend to me at least.

Yngwie/Sawyer wrote: I sent RB an email about my problem on friday (3 November), still they didn't reply. No arbs shown in my RB. It says "Received 0 arbs". Anybody else experiencing this problem? Is there a problem in RB?

Hi! Sorry to hear this. We checked recently and we do get arbs at the moment. First, make sure that you check your filter settings so you don't hide arbs without knowing.
(Note that we offer less support during weekends)

What is happening with Rebel last few days? Program is not showing arbs last few days. I contacted support but no response

Sorry for the late reply (this is not our main support channel). Could you please tell us the case number of your email, or what email address you used.
We answer ALL emails. Hopefully, you have received a reply by now, if not, please reach out to us again (email, live chat, social media or here).

I will double check our spam filters as well, and see if your email may have been mistakenly marked as junk mail (!).

Regarding your concern;
How many arbs do you currently get? How many bookmakers do you use? And may I ask which bookmakers?
Have you double checked your filter settings as well?

regards,

Hanna
Customer support