We hear your concerns and take it very seriously. Last Friday our two new part-time developers started. They will focus on increasing stability and odds-coverage of existing bookmakers, so expect improvements and more arbs the coming weeks. Thanks for having patience.
Work on the new engine have also progressed (although it's always slower than you want). We plan to launch this in stages, so our customers can see gradual improvements as we continue development. The first version (out of 3) will speed up the time until new arbs are displayed, and also increase stability.
RebelBetting
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RB-Simon
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- Looter
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If you can give us some estimated release dates for this new engine , it would be great.
Re: RebelBetting
Thanks for your prompt reply.RB-Simon wrote: We hear your concerns and take it very seriously. Last Friday our two new part-time developers started. They will focus on increasing stability and odds-coverage of existing bookmakers, so expect improvements and more arbs the coming weeks. Thanks for having patience.
Work on the new engine have also progressed (although it's always slower than you want). We plan to launch this in stages, so our customers can see gradual improvements as we continue development. The first version (out of 3) will speed up the time until new arbs are displayed, and also increase stability.
If you can give us some estimated release dates for this new engine , it would be great.
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RB-Simon
- Gaining experience
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- Karma: 6
- Location: Sweden
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Re: RebelBetting
I can't give a precise date right now I'm afraid, there are too many unknowns. We'll let you know here and through the newsletter.
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Founder, RebelBetting
Founder, RebelBetting
- fuzzler
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Re: RebelBetting
I understand how that works. It could be weeks or months. But would be patiently waiting for this though. 
- Looter
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- Karma: -4
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Re: RebelBetting
What's wrong with bet365 coverage?
No arbs at all with bet365...
The problem occurs for more than a week...
No arbs at all with bet365...
The problem occurs for more than a week...
- RebelBetting
- To become a Pro
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- Looter
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Re: RebelBetting
Sent them an email on 20th of May and received the auto-confirmation that my email has been well received.
It was an email describing my experience with the service(negative) during the last 16months pointing where I believe they should focus in order to improve their service quality.
Almost 2 weeks later , no answer.
Not even an email , saying "thank you for your feedback".
This is their behaviour to a customer bought 12+5 months subscription.
Thank god my subscription ends next week.
No comments...
It was an email describing my experience with the service(negative) during the last 16months pointing where I believe they should focus in order to improve their service quality.
Almost 2 weeks later , no answer.
Not even an email , saying "thank you for your feedback".
This is their behaviour to a customer bought 12+5 months subscription.
Thank god my subscription ends next week.
No comments...
Last edited by Looter on Tue Jun 02, 2015 10:15 pm, edited 1 time in total.
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RB-Simon
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Re: RebelBetting
First let me say sorry you didn't receive a prompt reply Looter. Björn assigned the case to me because he thought I should read it. This was just before my trip to Prague (where I among other things met our friends at ArbitrageTraining.com). Unfortunately this also resulted in me missing to reply. We definitely take all feedback and criticism very seriously, so here's a very late thanks for your review.
When we release the new engine later this summer, send me a PM and I'll give you a couple of free weeks so you can check out the improvements.
When we release the new engine later this summer, send me a PM and I'll give you a couple of free weeks so you can check out the improvements.
_________________________
Founder, RebelBetting
Founder, RebelBetting
- Looter
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Re: RebelBetting
Thank you for your reply.
Even if you only replied after publishing my complaint here , I accept it.
I didn't publish my report here cause my point was to send some feedback and not write something against your service in public.
Will keep an eye in case you really improve your service later this summer.
Even if you only replied after publishing my complaint here , I accept it.
I didn't publish my report here cause my point was to send some feedback and not write something against your service in public.
Will keep an eye in case you really improve your service later this summer.
Last edited by Looter on Wed Jun 03, 2015 11:07 am, edited 1 time in total.
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arbusers
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Re: RebelBetting
You could publish here whatever you want, as far as you are not spamming. Other members might contribute too. In the end, we will all win, including RB that will know where to look at.
- nanonoko
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Re: RebelBetting
Is anyone else having trouble with Pinnacle Auto-surf/Login?
Seems like Rebel-Betting is not updating the odds as fast for bWin lately; couple instances where the odds were unchanged in the software for nearly 15 minutes.
Seems like Rebel-Betting is not updating the odds as fast for bWin lately; couple instances where the odds were unchanged in the software for nearly 15 minutes.
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RB-Simon
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Re: RebelBetting
Pinnacle autologin is fixed now! They had modified their site.
Regarding bwin, send an email to support with a screenshot and we'll check it out!
Regarding bwin, send an email to support with a screenshot and we'll check it out!
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Founder, RebelBetting
Founder, RebelBetting
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RB-Simon
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