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Revolut Transferwise N26. How safe are they?

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arbusers
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Re: Revolut Transferwise N26. How safe are they?

Sat May 07, 2022 11:18 am

You still didn't answer to all my questions.
N26 is licensed by the BaFin, that is the Federal Financial Supervisory Authority of Germany. They have a complaints section in their website where you can file a complaint against N26, but before doing so, read carefully all the details they provide.
leosir
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Re: Revolut Transferwise N26. How safe are they?

Thu May 12, 2022 6:56 am

arbusers wrote: hello again i will give you all details about their communication.
On 25th of April he received this email from N26
To ensure our customers’ privacy and account safety, we are obligated to run routine checks on accounts and transactions.

As part of these checks, we have identified irregularities that require us to terminate your N26 account pursuant to the Termination Clause of the Terms and Conditions of your N26 account on an extraordinary basis and without prior notice.

This termination is effective immediately. Usage of your N26 account, app, and card is no longer possible.

It is currently not possible to withdraw the remaining balance on your N26 account. Please send us proof of the origin of the funds through appropriate receipts. We will then assess whether a payout of the remaining balance is possible. This information may be emailed as a scan or photo.

If you would like to continue correspondence via email, we’ll need your express consent. Therefore, please reply to this email with the above information within the next 14 days and include the following statement:

"I authorize N26 Bank to email me my personal data".

Please note that you can revoke your consent to the transmission of personal data by email at any time. In this case, we will only communicate by post. It’s important to note that the transmission of your data by post is usually more secure. Please contact us for more information.

Thank you for your understanding.

One last thing—you’ll need to request your N26 data or your Statement of Fees information. You can request this for up to six months after your account closure, but we recommend doing it as soon as possible.



Kind regards,
Your N26 Team
leosir
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Re: Revolut Transferwise N26. How safe are they?

Thu May 12, 2022 6:58 am

After this email he replies at the same day the following
Hi,

Got your notification for cancellation of my account.

Following your instructions I state that :

"I authorize N26 Bank to email me my personal data".

Now, about the cancellation of my account "without prior notice" I have read section 19 (3) of your T&Cs I don't think that it has anything to do with me but in any case if you want for any reason to terminate the customer relation with me, it is ok.

But I can not see anywhere any clause declaring that you have any right not to release the remaining of my balance under any circumstances.

If there is such a clause please indicate it to me.

In any case, funds coming to my n26 account came from my own Skrill & Kraken accounts.

I act as an agent of online gaming companies, relevant agreements are uploaded, together with screenshots of my skrill, kraken, and offline Greek piraeus bank account.

Kindly give me access to transfer my funds to one of my accounts.

Also I would ask you to handle the data I am sending you with confidentiality.

Regards,
leosir
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Re: Revolut Transferwise N26. How safe are they?

Thu May 12, 2022 7:02 am

After this he sent them again an e-mail on 2nd of May and never received a response back and they keep his funds.

Hi there, as you can see from the correspondence below, I got a notification that my account has been closed. I answered the same day to the email sent to me, but one week later there is no answer on how i will get the remaining of my balance back.

Please look to it as soon as possible since such kind of behavior is completely unacceptable.

So, how safe is N26? If they close your account without any warning ad never respond i doubt how safe bank is.
Please, give me instructions if anyone knows how he can get back his funds.

Thank you
leosir
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Re: Revolut Transferwise N26. How safe are they?

Sat Aug 06, 2022 8:02 am

leosir wrote:
Thu May 12, 2022 7:02 am
After this he sent them again an e-mail on 2nd of May and never received a response back and they keep his funds.

Hi there, as you can see from the correspondence below, I got a notification that my account has been closed. I answered the same day to the email sent to me, but one week later there is no answer on how i will get the remaining of my balance back.

Please look to it as soon as possible since such kind of behavior is completely unacceptable.

So, how safe is N26? If they close your account without any warning ad never respond i doubt how safe bank is.
Please, give me instructions if anyone knows how he can get back his funds.

Thank you

Just a quick notice to warn you not to invest money in N26 is that the issue on my friend hasn't been resolved yet!!!!Over 4 months about 25k are closed in accounts and they never respond to e-mail.

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