So my Skrill card was about to expire when I received an email from Skrill asking me to confirm my address which I gladly did. They say they sent the card that was expected within some days. They also charged me with a 10 euro fee (really skrill?).
5 weeks passed and the Skrill card never came home. Advise please.
Skrill card never coming home
- alealeale
- Totally Pro
- Karma: 45
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Re: Skrill card never coming home
They have huge delay, I'm in your same position, have spoken with operator and this is what shel told me.
I had even blocked the first card because, after seeing 10 euro charge, I hadn't yet received so I thought it was missed but after a couple of weeks I got it to my home.
Then I had to order the second one and I'm still waiting for it.
I had even blocked the first card because, after seeing 10 euro charge, I hadn't yet received so I thought it was missed but after a couple of weeks I got it to my home.
Then I had to order the second one and I'm still waiting for it.
- ajeto
- Has experience
- Karma: 22
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Re: Skrill card never coming home
Same here. What is the origin country? Sending from UK to EU should not take more than a week, So why delay? And they are f* clowns. First you deliver the card, then charge for it.
- arbusers
- Administrator
- Contact:
- Karma: 622
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Re: Skrill card never coming home
Their team has no good and precise way of tracking these cards when they are dispatched. They would normally advise clients to cancel the card from their accounts and request new ones. However, I see no reason why the 2nd card would come home if the first one was lost somewhere.
Another solution which is again very expensive is order the card with the fast delivery. That would cost 22 euros for courier and 10 more euros for the card. I know, it is a shame. But like this you will be 100% sure to receive the card as the delivery comes from DHL.
I believe they have a glitch in their system and the address of the client appears as being in another prefecture of the country. DHL would normally call on the phone before delivering.
Another solution which is again very expensive is order the card with the fast delivery. That would cost 22 euros for courier and 10 more euros for the card. I know, it is a shame. But like this you will be 100% sure to receive the card as the delivery comes from DHL.
I believe they have a glitch in their system and the address of the client appears as being in another prefecture of the country. DHL would normally call on the phone before delivering.
- x-casino
- Has experience
- Karma: 11
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Re: Skrill card never coming home
I followed arbusers advise and the card came at home just today in a super fast process. However I must say to Skrill that I paid in total 42 Euros to have that card and this is the most expensive card I have ever had. To make things clear, it was 22 euros for shipments plus 2x10 euros for the cards.
Thank you arbusers.
Thank you arbusers.
- ajeto
- Has experience
- Karma: 22
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Re: Skrill card never coming home
So they charge you 10€ for the card that they never send, then you need to cancel the phantasmic card, order a new one which you pay again 10€ and to be sure they don't repeat the process of losing the card they offer you the 22€ DHL delivery.
Skrill, what a scam, like their crypto exchange.
Skrill, what a scam, like their crypto exchange.
- x-casino
- Has experience
- Karma: 11
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Yes, exactly. I suppose it is safer to go with the DHL delivery straight from the beginning instead of getting your self into adventures. Even if you have to pay 32 euros in total. I found my self in a position wanting to spend my Skrill money first before any other money spend, it was a dead end for me.
Re: Skrill card never coming home
Yes, exactly. I suppose it is safer to go with the DHL delivery straight from the beginning instead of getting your self into adventures. Even if you have to pay 32 euros in total. I found my self in a position wanting to spend my Skrill money first before any other money spend, it was a dead end for me.
- boro
- Gaining experience
- Karma: 1
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Re: Skrill card never coming home
the first card did not arrive for several weeks, so I canceled it and ordered a new one. When it arrived and I wanted to activate it, I found out at support that it was the first card :-) but it can no longer be activated, since I canceled it. So now I'm waiting for card number 2 :-)
- ajeto
- Has experience
- Karma: 22
- Goojybooboo
- Has experience
- Karma: 7
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Re: Skrill card never coming home
I went straight to the DHL option paying 22+10 euros (ouch) for peace of mind. The card came within 5 working days as promised.
- blizard
- Has experience
- Karma: 5
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Re: Skrill card never coming home
My card received in Greece 35 !! days after the expiration of old one and almost 2 months after the date they saywas send from them