Arbusers

Hello, about 4 days ago my piwiexchange account that I access through the asianconect broker, for more than 4 years, was abruptly closed and my funds confiscated, I have about €3000 in balance that they don't want to pay me.

They are accusing me of having made manipulated bets but they do not explain to me what these manipulations are and what I did wrong, I have asked for proof of what they accuse me of and they do not provide me with this proof! This episode reminds us of the old story of so many scam betting houses that are out there and that sometimes close customer accounts with the aim of stealing from them and then either say that they have violated the terms or they don't even give an explanation... they close accounts just because they are scammers and it seems to me that piwiexchange together with asianconect are becoming scams!

I haven't been betting on Piwi for two or three days, I've been doing it for more than four years. They should have a little more respect for their customers and when they accuse someone in this abrupt way, give them evidence so that everything is visible and clarified. It is in this sense that I come here to post this post, in addition to informing the other bettors on this forum of what happened, I want to publicly ask asianconect and piwi to post here the evidence of what they accuse me of, please! If you don't want to provide me with this evidence in private, then please post it here in public!

I have been betting on piwi for over 4 years, I make dozens and dozens of weekly bets always in the same way in different sports (football, tennis, baseball, basketball, darts, hockey...) in different markets (overs, corners, unders, 1x2, handicaps,...) and this week my bets were no different from other weeks, so I ask for a detailed explanation with proof of what they are accusing me of!

If I am manipulative then tell me how, where and why!!!! This will be the best way to prove these false accusations! If you are not interested in me being your client, that's fine, they said I would withdraw, but don't make up little stories like scam betting houses with the aim of expelling and stealing from me!

I will wait for this evidence, if you don't want to keep it private then put it here for all forum participants to see, analyze and draw their own conclusions.

Thanks

In this case AsianConnect refuses to provide any explanation about the allegations, and the decision seems to be coming from a higher than AsianConnect level. I must say, having treated 100s of similar cases like this in the past, that usually these decisions are correct. Once I recall there was a player who was accused in a similar manner (I believe he was using BIA), but he was able to provide corresponding bets on a 1 by 1 level. In the end, the decision was reversed and he took his money back to the last cent.

What is the moral of the story? Get your actions recorded, keep proof and data. Hopefully, you will never need to provide it, but just in case something shitty happens, you will be able to defend your case. I know it is a pain in the @ss, but several members suggested several recording techniques that adds very limited to almost no load of work.

I disagree when you say that this attitude of AsianConnect is generally the correct one. In my opinion, this is a completely incorrect attitude, to harm a customer in this way and simply say that the blame and decisions are those of others (piwiexchange) is not correct. I use AsianConnect services and it is through them that I have always had access to piwi, so AsianConnect also has obligations and responsibilities in the products it offers to its customers! My direct connection is not with piwi, it is with Asianconnect, it is this broken one that gives me access to piwi.

I clearly feel that asianconnect is wiping their hands of this situation as if it were nothing.

Yes, maybe it was a mistake on my part not to have written down and kept proof of my bets, but I have been playing at asianconnect and piwi for over 4 years and I never imagined or dreamed that something like this would happen. I had more than enough confidence not to need to keep proof of my bets. They were bets for over 4 years, they were not bets for 2 or 3 days. Being robbed in this way by unfounded accusations and without providing proof of what they accuse me of is unacceptable.

The easiest thing in this world of betting is for a bookmaker or even a broker to kick the client out and steal in this way and then carry on with their life as if nothing had happened! Today it was me, tomorrow it will be others and life continues wonderful for them,..........

I continue to appeal to Assianconnect to come here publicly and provide evidence of what they accuse me of, it is important that they provide this evidence and if they do not want to provide it in private, put it here for everyone to see!