Arbusers

Hello, about 4 days ago my piwiexchange account that I access through the asianconect broker, for more than 4 years, was abruptly closed and my funds confiscated, I have about €3000 in balance that they don't want to pay me.

They are accusing me of having made manipulated bets but they do not explain to me what these manipulations are and what I did wrong, I have asked for proof of what they accuse me of and they do not provide me with this proof! This episode reminds us of the old story of so many scam betting houses that are out there and that sometimes close customer accounts with the aim of stealing from them and then either say that they have violated the terms or they don't even give an explanation... they close accounts just because they are scammers and it seems to me that piwiexchange together with asianconect are becoming scams!

I haven't been betting on Piwi for two or three days, I've been doing it for more than four years. They should have a little more respect for their customers and when they accuse someone in this abrupt way, give them evidence so that everything is visible and clarified. It is in this sense that I come here to post this post, in addition to informing the other bettors on this forum of what happened, I want to publicly ask asianconect and piwi to post here the evidence of what they accuse me of, please! If you don't want to provide me with this evidence in private, then please post it here in public!

I have been betting on piwi for over 4 years, I make dozens and dozens of weekly bets always in the same way in different sports (football, tennis, baseball, basketball, darts, hockey...) in different markets (overs, corners, unders, 1x2, handicaps,...) and this week my bets were no different from other weeks, so I ask for a detailed explanation with proof of what they are accusing me of!

If I am manipulative then tell me how, where and why!!!! This will be the best way to prove these false accusations! If you are not interested in me being your client, that's fine, they said I would withdraw, but don't make up little stories like scam betting houses with the aim of expelling and stealing from me!

I will wait for this evidence, if you don't want to keep it private then put it here for all forum participants to see, analyze and draw their own conclusions.

Thanks

In this case AsianConnect refuses to provide any explanation about the allegations, and the decision seems to be coming from a higher than AsianConnect level. I must say, having treated 100s of similar cases like this in the past, that usually these decisions are correct. Once I recall there was a player who was accused in a similar manner (I believe he was using BIA), but he was able to provide corresponding bets on a 1 by 1 level. In the end, the decision was reversed and he took his money back to the last cent.

What is the moral of the story? Get your actions recorded, keep proof and data. Hopefully, you will never need to provide it, but just in case something shitty happens, you will be able to defend your case. I know it is a pain in the @ss, but several members suggested several recording techniques that adds very limited to almost no load of work.

I disagree when you say that this attitude of AsianConnect is generally the correct one. In my opinion, this is a completely incorrect attitude, to harm a customer in this way and simply say that the blame and decisions are those of others (piwiexchange) is not correct. I use AsianConnect services and it is through them that I have always had access to piwi, so AsianConnect also has obligations and responsibilities in the products it offers to its customers! My direct connection is not with piwi, it is with Asianconnect, it is this broken one that gives me access to piwi.

I clearly feel that asianconnect is wiping their hands of this situation as if it were nothing.

Yes, maybe it was a mistake on my part not to have written down and kept proof of my bets, but I have been playing at asianconnect and piwi for over 4 years and I never imagined or dreamed that something like this would happen. I had more than enough confidence not to need to keep proof of my bets. They were bets for over 4 years, they were not bets for 2 or 3 days. Being robbed in this way by unfounded accusations and without providing proof of what they accuse me of is unacceptable.

The easiest thing in this world of betting is for a bookmaker or even a broker to kick the client out and steal in this way and then carry on with their life as if nothing had happened! Today it was me, tomorrow it will be others and life continues wonderful for them,..........

I continue to appeal to Assianconnect to come here publicly and provide evidence of what they accuse me of, it is important that they provide this evidence and if they do not want to provide it in private, put it here for everyone to see!

arbusers wrote: ↑

Sat Apr 19, 2025 9:35 am

In this case AsianConnect refuses to provide any explanation about the allegations, and the decision seems to be coming from a higher than AsianConnect level. I must say, having treated 100s of similar cases like this in the past, that usually these decisions are correct. Once I recall there was a player who was accused in a similar manner (I believe he was using BIA), but he was able to provide corresponding bets on a 1 by 1 level. In the end, the decision was reversed and he took his money back to the last cent.

What is the moral of the story? Get your actions recorded, keep proof and data. Hopefully, you will never need to provide it, but just in case something shitty happens, you will be able to defend your case. I know it is a pain in the @ss, but several members suggested several recording techniques that adds very limited to almost no load of work.

The accusing party should provide evidence of what they are accusing of the player/bettor and not the other way around.

The player is not supposed to be keeping recordings and screenshots of ALL his actions just in case the sportsbook/agent decides to potentially scam him , just to prove that he is not an elephant.

In any court in this world , if his funds are getting confiscated and he is being accused of breaching terms and conditions , they should atleast tell him what he is being accused of with the appropriate proofs pointing to him breaching these very terms.

Yaeshawn wrote: ↑

Sat Apr 19, 2025 4:35 pm

The accusing party should provide evidence of what they are accusing of the player/bettor and not the other way around.

The player is not supposed to be keeping recordings and screenshots of ALL his actions just in case the sportsbook/agent decides to potentially scam him , just to prove that he is not an elephant.

In any court in this world , if his funds are getting confiscated and he is being accused of breaching terms and conditions , they should atleast tell him what he is being accused of with the appropriate proofs pointing to him breaching these very terms.

The 3rd D of the DDD tactic stands for ''Don't inform'' and it is used against 2 types of players:
1. The legit players with an edge who will be winners in the long run. These are bookmaker’s worse clients as they are not participating at any profitability.
2. The non-legit players who are abusing situations in such a way, that can’t be caught and accused for what they do within the current legal frames.

I am not in position to determine which category fits to the OP as I learned over the years to have both sides of the fence before deciding. At this point in time I have only one side.

Anyone having extremely sharp action, or action that could be considered as dubious, and opting not to record his actions will have the risk of being considered... an elephant. That is true.

At least for now, Piwi and Orbit appear being harsher than the others. People using them should not be careless.

We are not yet in a court hearing, even though I provided guidance to the OP for this option as well, and it is up to him to decide if he follows that path or not.

@arbusers Yes, I'm trying to go through the legal route following your advice and I really appreciate your help as we've already discussed in private, but sometimes it's not easy to get that help, and the houses, brokers, know well that in 1000 of these cases in which they steal from the client, possibly 4 or 5 go through the legal route and the others don't because they don't know how to act or who to turn to for help, this void among bettors allows these easy robberies!

But do you know why there is only one version of this whole case, you only have my version because asianconnect doesn't want to give evidence of everything they accuse me of, right? I understand what you say about not wanting to take sides with either party, nor is that my intention, but if there is something wrong here, it is not on my part but on the part of the Asianconnect broker!

@Yaeshawn, I agree 200% with what you said, unfortunately this is common practice among some bookmakers, what is new to me is that brokers like Asianconnect also do the same, it is the technique of blocking, stealing and no evidence of what they accuse us of is presented,………………………

And I haven't been betting on these thieves for 2 days, I've been doing it for more than 4 years... I hope and wish that Asianconnect puts the evidence here...

The bettor is usually always condemned and sometimes when we complain in public about a situation like this, there is always that feeling of more distrust of the bettor than of the broker or betting house that steals with such ease, .............

PIWI was extremely suspicious from the very beginning,
Orbit "Exchange" is not even worth discussing at all not only due to their russian ownership but also due to their ingenuity with which they steal customers' funds due to mysterious "investigations" as well as the ingenuity with which they confuse and slow down users with every software update.
I'm pretty sure that thread is extremely useful for educational purposes for Rookies coming to that business, so the recordings are a must for your Peace of Mind in the same way that some insurance entities require them in the event of a payment, in other words, I think the following thread should belong to the most important topics on the Arbusers resource:
you-should-record-your-screen-t9837/

These white-labels (Orbit-Piwi) are having their ups and downs. Definitely these last months they are on their ''downs''.
I am noticing all the reported issues over the years. And it is a fact these last months they discourage players from continuing using their services. As I said in an other thread, In a hypothetical scenario that a syndicate, or any other organisation, is attacking them, they should take all appropriate measures to stop the illegitimate action, without harassing the majority of the legitimate players that use their services. So far I do not see that. There is a price to be paid and it will be paid.
I have sent all the alarms to anyone enabled, but there will be a time I will no longer continue sending alarms having to take more decisive action that will damage everyone.

When you get x1 liquidity on any other legit agent , and there is a good chance that you can get x5 or even x10 liquidity (when they first launched) on piwi exchange , there is really not a choice for a bettor than to go ahead and give a try in piwi.
Of course ,either some syndicate or some sharps are literally murdering them (or murdered them already) so now they trying to cut their losses short by kicking every legitimate player they might have just to make the point perfectly clear that they do not accept whatever action there is left.
Myself of course I would love to try a LEGIT exchange with just x3 liquidity compared to fairExchange offfered by the mollybet users ,so please if anyone has any suggestions do tell.
But I will not (nor any other bettors in my opinion) deposit on a disputable exchange just because they claim they offer bigger liquidity and less commissions.

In the beginning, let's thank Mr. Arbusers and Mr. Yaeshawn for bringing to our attention the internal problem of the white labels/middlemen's risk department, fighting against possible malpractices if they occur.

So far so good, but from that point on, I have a drastically different point of view than the white labels' one, I mean the following:
The entities claim they fight against misusers of any kind - I fully support ensuring fair play for all the legitimate Players, entities/ brokers/ agencies/ white labels/etc, under the control of a strong regulatory body and corporate Ethics/ Rules.
If that happens one day, we'll see a Win-Win case for every party in the ecosystem.

Suppose you are accused of being part of a syndicate or a "syndicate".
Every legitimate Player condemns what's called a match-fixing syndicate, but let's describe two different examples when it's just not true (but the shady entities MIGHT use that against you in reality):

- Minority liquidity example, Top-Notch Spanish Soccer, i.e. worldwide sporting event, Barçelona vs Celta de Vigo, after some pre-analysis, the Player computed some Value hidden in the pre-match offered odds for {Celta de Vigo AH (+1.75)}, offered alongside big limits. If thousands and thousands of Players across the Globe placed this particular Asian Handicap line in big positions, would some entities accuse the Players of being a part of a "syndicate", just in order to avoid paying the legitimate winnings? Is there any real legal protection for the Player when some dubious entities (audited by a pseudo-regulator over quicksand, if audited at all), who do not want to pay out legitimate winnings, suspect that the Player, through her/his winning market positions, is a Magician herself/himself and can fix even a FC Barçelona match? Seriously?

- Majority liquidity example, the Top-Notch IPL T20 Cricket game, Royal Challengers Bengaluru @ PBKS/ Kings XI Punjab finished earlier today, circa 150 million were accepted in the real BetFair, and let me mention that three and four-digit amounts were easily placed before the match (even larger ones placed through various outlets) and even bigger cumulative amounts when trading in live mode - here I want to stress that the pre-match and live positions are placed, triggered by legitimate sporting and Statistical Logic, but is there any real legal protection for the sharp Player if some dubious entities block her/him legitimate activity? Not to mention that the ultraliquidity Superclásico Chennai Super Kings @ Mumbai Indians at Wankhede is in progress right now and the markets are so explosive...

Thankfully, no one was blocking my positions in those examples, but the questions are still valid for many popular entities around, offering markets...

Again, I have in mind relatively large market positions in good outlets and NOT limited positions (to peanuts), through well-known laughable agencies such as Interwetten/Efbet/Winamax/Tipico/1Xbet/MelBet/MyBookie and endless others, name it. But some "white labels" might act as the blocking and confiscating clowns pinpointed above after your N-th cumulative winning on the markets.

Ultimately, things here boil down to two things: the Corporate Ethics of the entities and the company's commercial risk:

(1) Corporate Ethics - the blocking of a real fixing syndicate, the fund passers, etc, etc is OK, but to block someone because of being skillful and to steal its winning (accusing her/him as a part of a syndicate) is a financial crime, are such entities really regulated/audited? Due Diligence prior to participating is a must.

(2) Commercial risk of the entity - if a relatively Ethical Company is offering markets, the Player should learn its commercial risk tolerance and other practices:
BetFair markets are similar to the ECN markets, and BetFair itself and some other entities appear to be closer to STP brokerages than the MM Brokerages; No one guarantees that is valid all the time and will be valid all of the time, though, so beware.
However, if the broker/agency is a pure MarketMaker and offers artificial liquidity, i.e. places very large positions against you (but this attracts people and bots), due diligence on the corporate Ethos and integrity of the legal entity is crucial - will they block you, if you are legitimate, do they practice "Pool A" for Sharp players / "Pool B" for losers, or just steal the winnings etc.

Last but not least - the trading risk of a legitimate Player is significant, it depends on his/her mastery or not in terms of modeling or other techniques, while some corporate entities can just "erase" the losing market positions of their own traders, accusing those Players, called by them "Dear Valued Customers".

I would be glad if some very knowledgeable Persons would reveal important pieces of information / advice / articles to protect the Players and enlighten Forum Users (of course, in a way that does not jeopardize their business).

All these days we have further communication with the agent and here is what I can say:

1. The OP is well informed about the accusation of fund passing.
2. There are 12 bets that were detected as suspicious and the total amount of funds that were passed is 3,493.26 Euros.
3. After our pressure to the agent, their ''Upline'' checked twice and they reconfirmed the fund passing. These 12 bets were placed at prices that were clearly well out of line, indicating intended fund passing.
4. Then Betfair itself confirmed the fund passing.
5. The account will remain closed.
6. The total amount seized is 2,853.46 euros.

arbusers wrote: ↑

Mon Apr 21, 2025 12:23 pm

All these days we have further communication with the agent and here is what I can say:

1. The OP is well informed about the accusation of fund passing.
2. There are 12 bets that were detected as suspicious and the total amount of funds that were passed is 3,493.26 Euros.
3. After our pressure to the agent, their ''Upline'' checked twice and they reconfirmed the fund passing. These 12 bets were placed at prices that were clearly well out of line, indicating intended fund passing.
4. Then Betfair itself confirmed the fund passing.
5. The account will remain closed.
6. The total amount seized is 2,853.46 euros.

In this case I believe Arbusers and the decision to close the account is correct - thank you for clarification

Hello, I have not done anything mentioned in this message, I repeat I have been betting for over 4 years, I have never committed any infraction and I do not understand and I have always bet in the same way, if you want to believe me that is fine, if you do not want to believe me that is fine, I am not here to prove anything, the one who has to prove something is Asiancconect who robbed me in this abrupt way!

I repeat, and I ask that you put here the evidence of what you accuse me of, please, put it here!

And what is this Betfair business? transfer of funds? I ask you to explain, I was only told that they suspected manipulation, I was even associating it with suspicion of me betting on fixed games, if possible, please specify everything.

And what does betfair have to do with this whole situation?

Fantastic @Tennislove95 since you're not the injured party, you speak like that, are you clear?? Maybe one day this will hit you in the ass! This is incredible, we are robbed and at the end of it all the judgment they make of a post we make is still to be crucified, of course Asiacconect is completely right in closing my account, congratulations, keep doing this and stealing

And of course, here there is no need to present evidence for the final verdict! incredible, we are the ones who are being harmed, those who steal do not present evidence of what they say and what they accuse me of and in the end they are the ones who are doing well and I am doing badly top

lilise wrote: ↑

Mon Apr 21, 2025 2:51 pm

Hello, I have not done anything mentioned in this message, I repeat I have been betting for over 4 years, I have never committed any infraction and I do not understand and I have always bet in the same way, if you want to believe me that is fine, if you do not want to believe me that is fine, I am not here to prove anything, the one who has to prove something is Asiancconect who robbed me in this abrupt way!

I repeat, and I ask that you put here the evidence of what you accuse me of, please, put it here!

And what is this Betfair business? transfer of funds? I ask you to explain, I was only told that they suspected manipulation, I was even associating it with suspicion of me betting on fixed games, if possible, please specify everything.

And what does betfair have to do with this whole situation?

Fantastic @Tennislove95 since you're not the injured party, you speak like that, are you clear?? Maybe one day this will hit you in the ass! This is incredible, we are robbed and at the end of it all the judgment they make of a post we make is still to be crucified, of course Asiacconect is completely right in closing my account, congratulations, keep doing this and stealing

And of course, here there is no need to present evidence for the final verdict! incredible, we are the ones who are being harmed, those who steal do not present evidence of what they say and what they accuse me of and in the end they are the ones who are doing well and I am doing badly top

Prove that you have not fund passed by providing the 12 bets mentioned including time and price you placed them on.
Afterwards we can speak

@Tennislove95 So I still have to prove something???????? This world is really upside down, but what did I finance?? Stop mincing words and speak up, explain please!! Are you an employee of piwi or Asiancconect? wait you must be their lawyer, I think I get it

Why don't you ask AsianConnect and Piwi to come here and provide evidence of what they accuse me of?

If I have committed any infraction then put it here, I have asked for this several times!

Everything I bet and didn't bet in 4 years at piwi were always bets that were available or do I now have super powers to bet on things that aren't there and to manipulate whatever it may be???

That's what I say, I was robbed shamelessly and I'm still punished in public, and the thief was laughing, today it was me, tomorrow it will be you!

Here, the ones who have to prove and provide evidence of something are Asianconnect and pwiexchange, who stole around €3000 from me in this way.

With these conversations and opinions I still have to pay some extra tax to them, right?????????

With the evil of others, we can do very well, right?