Zebet.com Payout Delay

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eemurla
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eemurla

Zebet.com Payout Delay
« on: June 02, 2017, 09:58:18 AM »

Dear Arbusers community,

I am facing problems with zebet.com website.
I gave 3 withdrawals on 13th,14th and 15th May after i have successfully verified my account and i received an email from them that i am able to withdraw.
From that dates, i receive always the same reply from them:

Dear Customer,

We confirm that we have received your request for withdrawal; It is currently being processed.
You will receive a confirmation e-mail when your request has been processed
Thank you for your patience and good day.

Received it at least 190 times from them in 3 weeks.
Called them several times, they refuse to give me more infos and just told me to wait etc.

I would be happy if you can assist me on that case.
Amount at my account is 5800EUR.
Deposited method: Skrill

Take care!
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showMeDaMoney
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showMeDaMoney

Re: Zebet.com Payout Delay
« Reply #1 on: June 02, 2017, 01:54:22 PM »

Wow,
Thats alot of money to be trading against a bookie who doesnt even have an sbr-rating on
https://www.sportsbookreview.com/betting-sites/

On the bottom of the page, it lists the company as:
Zeturf is operated by ZETOTE SYSTEM Ltd - LEVEL 1, SUITE 5, TOWER BUSINESS CENTER, TOWER STREET, SWATAR, BIRKIRKARA BKR 4013 MALTA

Which leads to :
https://www.zeturf.com/en and

3. ZETOTE SYSTEMS LTD

 Online Gaming
 Carolina Court, Triq Giuseppe Cali'
Ta' Xbiex, NHD     Zip Code XBX 1425
21 - 331 - 642


You could try call zetote and see if that number exists and if that doesn't get you anywhere maybe see
If the malta gambling association can help.
--> http://www.mga.org.mt/
« Last Edit: June 02, 2017, 02:15:08 PM by showMeDaMoney » Logged
eemurla
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eemurla

Re: Zebet.com Payout Delay
« Reply #2 on: June 02, 2017, 08:59:40 PM »

Thanks a lot about your reply.
I submitted complaint at MGA as well and i am waiting for answer from them too.
They told me that Zebet should reply them till 8th June but later they would need time to investigate the case too.
It should continue too long i guess.
I would be happy if someone else can give me some opinions.
Take care!
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Arbusers
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Re: Zebet.com Payout Delay
« Reply #3 on: June 05, 2017, 06:20:00 PM »

eemurla presented his situation on Skype and I believe he should get paid as his account looks genuine and to my knowledge, he did absolutely nothing against bookmaker's T&Cs.
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eemurla
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eemurla

Re: Zebet.com Payout Delay
« Reply #4 on: June 13, 2017, 03:38:41 PM »

Incredible reply from these mugs.They told me that the tennis bet was suspicious and that they will investigate it etc.I told them okay, void it if you have problems with it and pay me the soccer bet which was won at least.They refuse to do it as well.Great job scammers.
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eemurla
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Re: Zebet.com Payout Delay
« Reply #5 on: June 15, 2017, 03:11:50 PM »

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I don't know how to explain it.
This is maybe one of the worst jokes in the year.
They called me, they said that the game was fixed and they have evidence from the Tennis association and now they tell that I have admitted on the phone.
I don't know what to say to be honest, as they are kidding in the worst way .
How can a customer staff laugh to me?
How can a customer staff say to me you are fraudulent person?
Be aware of them just, not worth of playing by scam bookmakers.
Btw. waiting from MGA reply till tomorrow as they said, will keep you updated.

Take care
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CharlieSheen99
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CharlieSheen99

Re: Zebet.com Payout Delay
« Reply #6 on: June 15, 2017, 03:55:34 PM »

They will steal your money. Copy all the emails with them. Record all your conversations with them. Ask them for a copy of the conversation where you addmited the fixed....

Good luck.... :-\
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eemurla
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eemurla

Re: Zebet.com Payout Delay
« Reply #7 on: June 15, 2017, 04:23:01 PM »

They closed my account and sent my deposit back already.
Fighting to receive my winnings if Arbusers helps too.
Would be great if all the platforms can be with me and if we win that batyle because i am sure their attitude is always high vs.their customers and they can call them fraudulent or cheater.
Take care
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dealer wins
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dealer wins

Re: Zebet.com Payout Delay
« Reply #8 on: June 15, 2017, 05:28:06 PM »

Getting your money back from a book that doesnt even have an SBR rating is going to be extremely unlikely.  Worth it to try but already write off the money in your head and dont let it affect your arbing and making silly risks to try to get it back.
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Re: Zebet.com Payout Delay
« Reply #9 on: June 15, 2017, 09:21:53 PM »

dodgy/scam bookie, you were very lucky to get your deposit back without asking selfies and other strange kyc procedures.
very common these days, even reputable bookies like 365 and william hill are stealing players on a daily basis.
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eemurla
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eemurla

Re: Zebet.com Payout Delay
« Reply #10 on: June 15, 2017, 10:06:06 PM »

Well, this is local French bookmaker and if i can't trust them, what to say don't know ...
They say there is fixed game and they have proofs from association bla bla but nothing shown to me.
Waiting for the decision of MGA tomorrow which will be 99% negative as they operate with these mugs sadly.
Will keep you updated.
Take care
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showMeDaMoney
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Re: Zebet.com Payout Delay
« Reply #11 on: June 19, 2017, 08:28:22 PM »

doesn't sound very professional.

perhaps keep chasing the MGA, perhaps take it to the association that allows MGA to provide licenses if you get nowhere with MGA.
You have to get to the source.

If its taking up too much time, then maybe put this down as a lesson.
« Last Edit: June 19, 2017, 08:32:57 PM by showMeDaMoney » Logged
eemurla
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eemurla

Re: Zebet.com Payout Delay
« Reply #12 on: June 23, 2017, 10:36:55 AM »

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Never don't trust to MGA as well.
They say that a settlement has been reached but with who ?
The joke bookmaker closed my account and sent my deposit back but dear MGA said that it's closed.
I wait whole month for this joke answer?
Great job!
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showMeDaMoney
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showMeDaMoney

Re: Zebet.com Payout Delay
« Reply #13 on: June 23, 2017, 11:35:38 AM »

Keep chasing, give the guy a call, he left a number.

If the money is really important, take a day off work and go visit Christian.
Thats what I would do, if the money meant something to me.
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betlucky
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Re: Zebet.com Payout Delay
« Reply #14 on: July 06, 2017, 11:33:04 AM »

bbc_standard_quote">dodgy/scam bookie, you were very lucky to get your deposit back without asking selfies and other strange kyc procedures.
very common these days, even reputable bookies like 365 and william hill are stealing players on a daily basis.
yes  :(
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