Who Regulates Gambling Regulators?

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doozy
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doozy

Who Regulates Gambling Regulators?
« on: September 13, 2017, 01:56:19 AM »

So does anybody know what to do if a bookie's gambling authority completely ignore your complaint? Where do I go from there?

Basically bwin declared a palpable error over a difference of 0.01 (1.21 instead of 1.20). Their own rules state that it has to be an 'obvious' error for them to declare it as a palp. Their odds were in line with other bookies prices.

I went through their complaints procedure and they did nothing but repeat the same line from their rules over and over again, completely ignoring the relevant facts.

I escalated the matter to eCOGRA, but I heard nothing back after a month. I contacted them again asking when I could expect to hear from them, but they continued to ignore me.

eCOGRA don't seem to be regulating bwin as they are supposed to, so who do I report this matter to now?
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Alfa1234
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Re: Who Regulates Gambling Regulators?
« Reply #1 on: September 13, 2017, 09:21:57 AM »

You basically take the loss and move on.  Bwin is known for this and it will happen again...you can make a crusade out of it but it'll, in my opinion, just be wasted energy.  It's a part of arbing...
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zazzbg
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Re: Who Regulates Gambling Regulators?
« Reply #2 on: September 13, 2017, 11:28:24 AM »

You can try IBAS - http://www.ibas-uk.com/faq_cust.php
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