Dear kustef,
We've sent an additional request regarding your situation to the Security Service and as soon as we receive new information, we'll surely back to you with the answer
Best regards,
The 1xBet Support
1XBET SCAMMED ME +9000€ !!!!
-
The 1xBet Support
- Gaining experience
- Karma: 9
Post
We've sent an additional request regarding your situation to the Security Service and as soon as we receive new information, we'll surely back to you with the answer
Best regards,
The 1xBet Support
Re: 1XBET SCAMMED ME +9000€ !!!!
We've sent an additional request regarding your situation to the Security Service and as soon as we receive new information, we'll surely back to you with the answer
Best regards,
The 1xBet Support
- Bastard
- Has experience
- Karma: 12
- mrJustice
- Has experience
- Karma: 5
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
They are scammers. They just want you to send them your personal information so that they can steal it. They should be banned.
- betto88t
- Gaining experience
- Karma: 0
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
I hope you manage to get your money back, but I doubt it as only the answers that a user who represents 1xbet gives you are quite clear that they are doing their classic act of always asking for documents or sending well-made photos. the only thing I could say is to storm the forums of the countries where they operate in the right way
- kustef
- To become a Pro
- Karma: 26
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
haha thank you for help .. i didnt expected much but this is how 1xbet operate...
I got this email from them yesterday:
Good Day.
We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:
1. to block (close) the account (including any multi-accounts), which may entail:
- all bonuses, free bets and winnings received from those bonuses and free bets when using this multi-account becoming void and lost to you
- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and multi-accounts. We also have the right to refund any amounts that are owed to us in connection with this multi-account, directly from any of your accounts (including any other multi-account).
2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the multi-account will be voided, the multi-account(s) will be blocked and/or canceled by decision of the company (the decision is made for each particular case individually, according to the extent of the violation).
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored.
Once again stay away from them, they accept only customers who deposit and dont withdraw
I got this email from them yesterday:
Good Day.
We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:
1. to block (close) the account (including any multi-accounts), which may entail:
- all bonuses, free bets and winnings received from those bonuses and free bets when using this multi-account becoming void and lost to you
- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and multi-accounts. We also have the right to refund any amounts that are owed to us in connection with this multi-account, directly from any of your accounts (including any other multi-account).
2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the multi-account will be voided, the multi-account(s) will be blocked and/or canceled by decision of the company (the decision is made for each particular case individually, according to the extent of the violation).
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored.
Once again stay away from them, they accept only customers who deposit and dont withdraw
- Benn
- Gaining experience
- Karma: 0
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
I already sent twice and they didn't replyThe 1xBet Support wrote: ↑Wed Dec 14, 2022 1:55 pmDear Benn,Benn wrote: ↑Mon Dec 12, 2022 6:55 pmIt's almost 5 days now and i still didn't receive any answerThe 1xBet Support wrote: ↑Thu Dec 08, 2022 9:44 am
Dear Benn,
Thank you for your feedback!
We'll send the additional request regarding your situation to the Security Service. As soon as we receive the information, we'll surely back to you with the answer
Best regards,
1xBet Support
Thank you for waiting!
Please send a new request to the Security Service and provide non-edited photos of your payment cards to the email - security-en@1xbet-team.com. The pictures also should be in good quality. We also kindly ask you to provide us with the feedback as soon as you complete this step
Looking forward to hearing from you
Best regards,
1xBet Support
-
The 1xBet Support
- Gaining experience
- Karma: 9
Post
Dear kustef ,
Thank you for waiting the reply!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
In order to receive an explanation how you can do it, please send us a private message or contact via email - public.relations@1xpartner.com
Looking forward to hearing from you soon
Best regards,
The 1xBet Support
Re: 1XBET SCAMMED ME +9000€ !!!!
Dear kustef ,
Thank you for waiting the reply!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
In order to receive an explanation how you can do it, please send us a private message or contact via email - public.relations@1xpartner.com
Looking forward to hearing from you soon
Best regards,
The 1xBet Support
-
The 1xBet Support
- Gaining experience
- Karma: 9
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
Benn wrote: ↑Sun Dec 18, 2022 6:46 pmDear Benn,
Thank you for your email.
Please specify the date of your last appeal to the Security Service. We'll check all the information and get back to you with an answer
All the best,
The 1xBet Support
- AlexNotman1
- Pro
- Contact:
- Karma: 21
Post
Send blablabla to our email address. A week after: we didnt receive it, send it again. Send it to Moscow then. We dont like it, send in better quality. Send it holding your ID in another hand. Not this one, another. Got two hands only? This is dodgy, we immediately stop coresponding with you.
No no no, we need to see the monitor, send it again. No, we need to see your ID, monitor and your trousers as well, send it again. Change trousers, we dont like them being blue. We didnt receive it, sent notary copy then. Anyone dealing with them must be more naive than 5 yrs old child. They cut odds 10-20% straight away if you take +EV bets so I really amazed why the hell they came to arbers nest, stick to your mug customers you can fool.
Re: 1XBET SCAMMED ME +9000€ !!!!
Are you playing dumb or what? He provided you his ID number, you said you spoke with SS and now asking him for last appeal? Suprisingly you cannot just check it? Seriously Im realy amazed this profile is allowed to the forum. Nothing changed since ages, standard 1xbet attitude: asking multiple times for same stuff over and over again.The 1xBet Support wrote: ↑Mon Dec 19, 2022 3:13 pm
Please specify the date of your last appeal to the Security Service. We'll check all the information and get back to you with an answer
Send blablabla to our email address. A week after: we didnt receive it, send it again. Send it to Moscow then. We dont like it, send in better quality. Send it holding your ID in another hand. Not this one, another. Got two hands only? This is dodgy, we immediately stop coresponding with you.
No no no, we need to see the monitor, send it again. No, we need to see your ID, monitor and your trousers as well, send it again. Change trousers, we dont like them being blue. We didnt receive it, sent notary copy then. Anyone dealing with them must be more naive than 5 yrs old child. They cut odds 10-20% straight away if you take +EV bets so I really amazed why the hell they came to arbers nest, stick to your mug customers you can fool.
We've checked all the information regarding your situation with the Security Service.
Dear Benn,
Thank you for providing your client ID number!
We've checked all the information regarding your situation with the Security Service.
-
arbusers
- Administrator
- Contact:
- Karma: 626
Post
And if there is a one in a million chance that someone takes his money back, this chance should not be neglected.
Re: 1XBET SCAMMED ME +9000€ !!!!
I agree with the tone of your email, but this account reveals more about the company than the account itself. Under this prism would you still like this account not to be allowed in our forum?AlexNotman1 wrote: ↑Tue Dec 20, 2022 10:04 amSeriously Im really amazed this profile is allowed to the forum.
And if there is a one in a million chance that someone takes his money back, this chance should not be neglected.
- kustef
- To become a Pro
- Karma: 26
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
I sent an email message. Thank you for replyThe 1xBet Support wrote: ↑Mon Dec 19, 2022 3:06 pm
Dear kustef ,
Thank you for waiting the reply!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
In order to receive an explanation how you can do it, please send us a private message or contact via email - public.relations@1xpartner.com
Looking forward to hearing from you soon
Best regards,
The 1xBet Support
-
The 1xBet Support
- Gaining experience
- Karma: 9
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
kustef wrote: ↑Tue Dec 20, 2022 9:15 pm
Dear kustef,
Thank you for your email!
We've sent the additional information regarding withdrawal of the deposit to your email. Please check your inbox
Best regards,
The 1xBet Support
- betto88t
- Gaining experience
- Karma: 0
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
The 1xBet Support wrote: ↑Wed Dec 21, 2022 7:47 amwho will be next accused of multi-account unjustly or find some excuse of photos or other things not to pay?
-
The 1xBet Support
- Gaining experience
- Karma: 9
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
betto88t wrote: ↑Wed Dec 21, 2022 11:42 amDear betto88t,The 1xBet Support wrote: ↑Wed Dec 21, 2022 7:47 amwho will be next accused of multi-account unjustly or find some excuse of photos or other things not to pay?
Thank you for contacting us.
The Company has decided to stop the cooperation with the player after a thorough investigation by the Security Service. According to the T&C's, kustef can withdraw the amount of his deposits. We've also emailed him with the explanation how he can do it
If you have any addition questions, you can contact us via email - public.relations@1xpartner.com. We'll check all the information regarding your situation and back to you with the answer
Best regards,
The 1xBet Support
- kustef
- To become a Pro
- Karma: 26
Post
Re: 1XBET SCAMMED ME +9000€ !!!!
The 1xBet Support wrote: ↑Thu Dec 22, 2022 10:00 ambetto88t wrote: ↑Wed Dec 21, 2022 11:42 amDear betto88t,The 1xBet Support wrote: ↑Wed Dec 21, 2022 7:47 am
who will be next accused of multi-account unjustly or find some excuse of photos or other things not to pay?
Thank you for contacting us.
The Company has decided to stop the cooperation with the player after a thorough investigation by the Security Service. According to the T&C's, kustef can withdraw the amount of his deposits. We've also emailed him with the explanation how he can do it
If you have any addition questions, you can contact us via email - public.relations@1xpartner.com. We'll check all the information regarding your situation and back to you with the answer
Best regards,
The 1xBet Support
I cant believe it but i got withdraw from 1xbet. As they promised they sent me back my deposits worth of 1900 to my Neteller. Iam happy with this too, but i promise that i never opened more than 1 account so i dont know what other account they linked to me to not pay me the winnings.
but once again iam happy to see my deposits also
Thank you for Christmas present
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