Arbusers

I got access to my balance , no history yet but seems ok by calculating roughly what i remember i have played and posibly mached. Will try withdrawall soon.

Responsive fast suport of bet21 by the way ,  in their site and even here , fixed my issue (was my bad ) .

ps
Dont know the final outcome but whatever hapens , its litle sad either for the company or us
Thanks to the forum too for the updates and effort so far

they sent me money as i dint like to use the new platform.So all was ok. Just for info is sombody is worried aboutf founds

data wrote: they sent me money as i dint like to use the new platform.So all was ok. Just for info is sombody is worried aboutf founds

Thank you data for the report. Anyone else please? It is needed to have the best possible picture before taking a look at open bets or any other issue that might bring dispute.

21Bet wrote:
- It has been a complicated migration to the new Matchbook powered 21Bet Exchange and this has negatively affected a range of functions on the new site. However, I've had an update from our payments team that ALL players will be able to make withdrawals from their Exchange account from 10am GMT tomorrow (Wednesday 9th May) - to do so, please contact our Customer Support team on live chat who will be able to walk you through the steps required.

I wrote about the withdraw funds and here's what I received in the chat:

"We are still waiting for Betfair to finish the migration process and We hope that it will be done in the next 24 hours."
"We have already done everything on our side byt we are still waiting for Betfair to finish this process on their side and as soon as it has been done you will be able to withdraw your funds to main balance."

Maybe some explanation in this matter?

Did you have open bets before the shut?

Yes, I had unmatched bets. Probably not accepted, balance is OK.

Please read the forum. For now it is important that all people have access to their balances and they make their withdrawals. If everything goes well today with withdrawals we will focus on open bets starting from tomorrow. One step at a time please.

My balance now is ok.
Thank you

Tranfrer most of my balance to main account from exchange  ... was very easy in live chat, and very polite girl

Will now try to withdrawn 400 euros to my skrill , this usually takes 1-2 days , next week will withdraw the rest.

Thanks to the forum for the information , will write again if something goes wrong.

manos wrote: They finally paid me.
ill try premium trading for exchange.

Really? You are going to Premiumtradings for exchange? The agent advertised in this not reliable forum?

manos wrote: can you understand this?Its about reliability of this forum.

Premium Tradings are great, used them for 2 years without issue.

Let's not open a discussion that is not helping our members and the outsiders that came to our forum for 21bet. This has nothing to contribute right now.
If neopas and manos start a dogfight I will delete your posts from now on.
Thank you.

Encouraging news about withdrawals. Dont you know what is the chance of pending bets being honored till the end or canceled?
I have couple of thousand euros on long term bet and could close it now elsewhere. More likely they will stand or be canceled?
Thanks

Equity wrote: I have couple of thousand euros on long term bet and could close it now elsewhere. More likely they will stand or be canceled?

We will ask the 21Bet manager about it. Thank God these are long term bets.

Well it will be decided soon, actually in few hours so not good.