BetBurger.com - Your ideas, propositions and conserns! (page 254)

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Author Topic: BetBurger.com - Your ideas, propositions and conserns!  (Read 329439 times)
betburger
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betburger

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3795 on: July 14, 2021, 07:21:56 PM »
0

@BB: even if you don't deserve to fail, you are not fixing anything except the single error you have been informed -already useless to surebet- and not the general issue.
Betflag has been wrong for MONTHS. Why do you keep providing it? We can't use it because once the world's odds drop, their ones remain stuck. Remove it and space for a new bookie easier to scan.
Snai odds are missing on 80% live events. I've informed you via mail several times and I always get the same boring answer from the desk ("We appreciate you bringing this matter to our attention.
We have passed all the details to our technical team. The problem would be investigated and settled shortly  :o Your patience is much appreciated. For any other questions or inquiries, please do not hesitate to contact us.")
Nothing changed for YEARS (I can resume old emails).
I hope writing here something moves, I know some bookies are harder to scan and give you fake data but with your fast answer you deceive us.

We will absolutely do our best to improve the situation with the given bookmaker in the near future.
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HL333982
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HL333982

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3796 on: July 15, 2021, 12:52:51 PM »
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Currently... Pinnacle is not being scanned at all
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betburger
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betburger

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3797 on: July 16, 2021, 11:37:08 AM »
0

Currently... Pinnacle is not being scanned at all

Sorry for the late reply. We experienced no issue with Pinnacle yesterday. Do you still have any problem with this bookie at the moment?
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alealeale
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alealeale

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3798 on: July 16, 2021, 03:25:03 PM »
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@BB: even if you don't deserve to fail, you are not fixing anything except the single error you have been informed -already useless to surebet- and not the general issue.
This is the perfect sample of how you are working lately: despite one week ago I explained to you the kind of
error with red arrow, green arrow, pics, losing time etc. (see first attachment) you say you have fixed it but
today exactly the same error: baseball, you take wrong match on snai and cross it with all the rest of bookies.
I have no words...I feel stupid sending again screenshots to let you fix this one and tomorrow we get the same
error for another match.


* Schermata 2021-07-16 alle 16.15.48.jpg (454.56 kB, 1617x1031 - viewed 215 times.)

* Schermata 2021-07-16 alle 16.14.40.jpg (247.66 kB, 1456x912 - viewed 216 times.)

* Schermata 2021-07-16 alle 16.14.32.jpg (52.83 kB, 665x228 - viewed 200 times.)
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betburger
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betburger

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3799 on: July 16, 2021, 03:56:39 PM »
0

@BB: even if you don't deserve to fail, you are not fixing anything except the single error you have been informed -already useless to surebet- and not the general issue.
This is the perfect sample of how you are working lately: despite one week ago I explained to you the kind of
error with red arrow, green arrow, pics, losing time etc. (see first attachment) you say you have fixed it but
today exactly the same error: baseball, you take wrong match on snai and cross it with all the rest of bookies.
I have no words...I feel stupid sending again screenshots to let you fix this one and tomorrow we get the same
error for another match.
We totally understand your concern regarding this matter. The error occurs due to the short time between events. For now, this task is in progress. Our technical team is working on it and it’ll be fixed soon.
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sage44
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sage44

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3800 on: July 17, 2021, 12:19:21 AM »
0

Please fix BookMaker/BetCRIS scanning ASAP, not a single event is being scanned, live or pre-match.

Currently BetCRIS went through a long maintenance, perharps it's related somehow.

Anyone can easily verify my claim by using the Betburger OddsComparison and checking any given match, the BookMaker/BetCRIS won't appear at all.
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sage44
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sage44

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3801 on: July 17, 2021, 12:25:43 AM »
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I don't know exactly what i could provide to illustrate the issue. All i know is that one day betburger was correctly scanning and providing e-sports odds/arbs for this particular bookie and in the next, not. When i use the ''Odds Comparison'' service of betburger and i try to find goldenpalace/kto odds for any e-sports match(i did not check ALL e-sports matches but at least rainbow six and Dota), i don't find the goldenpalace odds, even though i am 100% sure that there are odds of such event
 in goldenpalace because i manually checked on their website.

If one were to browse the real site, and then check the odds comparison of BB in any rainbow six match, one would see exactly what i am talking about.

Also, this is still, after a whole week, an issue. It seems to be afecting several bookmakers e-sports scanning, not only those previously mentioned.
I explained the situation and did not get any further reply by betburger.
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betburger
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betburger

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3802 on: July 17, 2021, 09:56:01 AM »
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I don't know exactly what i could provide to illustrate the issue. All i know is that one day betburger was correctly scanning and providing e-sports odds/arbs for this particular bookie and in the next, not. When i use the ''Odds Comparison'' service of betburger and i try to find goldenpalace/kto odds for any e-sports match(i did not check ALL e-sports matches but at least rainbow six and Dota), i don't find the goldenpalace odds, even though i am 100% sure that there are odds of such event
 in goldenpalace because i manually checked on their website.

If one were to browse the real site, and then check the odds comparison of BB in any rainbow six match, one would see exactly what i am talking about.

Also, this is still, after a whole week, an issue. It seems to be afecting several bookmakers e-sports scanning, not only those previously mentioned.
I explained the situation and did not get any further reply by betburger.
Hi, they had technical work on the site, something has changed, now we need some time to optimize it. We have passed all the details to our technical team. The problem would be investigated and settled shortly. For any other questions or inquiries, please do not hesitate to contact us.
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sage44
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sage44

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3803 on: July 17, 2021, 08:00:37 PM »
0

Please fix BookMaker/BetCRIS scanning ASAP, not a single event is being scanned, live or pre-match.

Currently BetCRIS went through a long maintenance, perharps it's related somehow.

Anyone can easily verify my claim by using the Betburger OddsComparison and checking any given match, the BookMaker/BetCRIS won't appear at all.

Here is an screenshot of the ''bookmakers update time'' section on BetBurger that scans all bookmakers, this is from the live section. Have a look on the BookMaker/BetCRIS scans, something is clearly not working properly.

Info from left to right reads as:

Bookmaker   Last success scan   Setting   AVG Duration   Last 20 Durations






* BookMaker.png (79.83 kB, 1175x973 - viewed 158 times.)
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betburger
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betburger

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3804 on: July 18, 2021, 10:31:33 AM »
0

Please fix BookMaker/BetCRIS scanning ASAP, not a single event is being scanned, live or pre-match.

Currently BetCRIS went through a long maintenance, perharps it's related somehow.

Anyone can easily verify my claim by using the Betburger OddsComparison and checking any given match, the BookMaker/BetCRIS won't appear at all.

Here is an screenshot of the ''bookmakers update time'' section on BetBurger that scans all bookmakers, this is from the live section. Have a look on the BookMaker/BetCRIS scans, something is clearly not working properly.

Info from left to right reads as:

Bookmaker   Last success scan   Setting   AVG Duration   Last 20 Durations
We totally understand your concern regarding this matter.
Unfortunately, we are still working on the issue with Bookmaker. This process is time-consuming. Hope it would be resolved shortly. We’d like to thank you for your continued patience.
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ylinescu
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ylinescu

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3805 on: July 18, 2021, 11:09:05 PM »
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Are you retards or what ? I'm paying 130 euros to see this garbage ?
 Where in the world did you see odds 22 for a draw or 3,65 for 2+ goals ???
Aren't you ashamed of yourself ? These wrong arbs are appearing ALL THE TIME in your service since you made the prices bigger and I don't understand why ???


* Untitled.jpg (129.19 kB, 1914x844 - viewed 108 times.)
« Last Edit: July 18, 2021, 11:11:36 PM by ylinescu » Logged
betburger
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betburger

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3806 on: July 19, 2021, 07:03:02 AM »
0

Are you retards or what ? I'm paying 130 euros to see this garbage ?
 Where in the world did you see odds 22 for a draw or 3,65 for 2+ goals ???
Aren't you ashamed of yourself ? These wrong arbs are appearing ALL THE TIME in your service since you made the prices bigger and I don't understand why ???
We have passed all the details to our technical team. The problem would be investigated and settled shortly. Your patience is much appreciated.
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HL333982
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HL333982

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3807 on: July 21, 2021, 12:56:23 PM »
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The Olympic's soccer (and I guess other Olympic major sports such as basketball and tennis) on Unibet are not scanning because they are listed under the tab "Olympics" and not under their respective sports tabs such as "Soccer".

Is there a way to fix this?



* UnibetOlympics.png (76.21 kB, 1247x713 - viewed 73 times.)
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betburger
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betburger

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3808 on: July 21, 2021, 01:37:24 PM »
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The Olympic's soccer (and I guess other Olympic major sports such as basketball and tennis) on Unibet are not scanning because they are listed under the tab "Olympics" and not under their respective sports tabs such as "Soccer".

Is there a way to fix this?
Hi,
We have passed all the details to our technical team. The problem would be investigated and settled shortly. Your patience is much appreciated.
If you need any help, please get in touch with us. We are always happy to assist. 
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HL333982
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HL333982

Re: BetBurger.com - Your ideas, propositions and conserns!
« Reply #3809 on: July 23, 2021, 02:05:40 PM »
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The Olympic's soccer (and I guess other Olympic major sports such as basketball and tennis) on Unibet are not scanning because they are listed under the tab "Olympics" and not under their respective sports tabs such as "Soccer".

Is there a way to fix this?
Hi,
We have passed all the details to our technical team. The problem would be investigated and settled shortly. Your patience is much appreciated.
If you need any help, please get in touch with us. We are always happy to assist.

It is crucial to fix this because the Olympics will only be going on for a few weeks so there is no time to waste. If this is not fixed... Olympic soccer, tennis, basketball and all other regular sports will not be scanned properly.

Thanks!
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