Neteller verification procedure

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arbusers
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Neteller verification procedure
« on: April 09, 2019, 11:55:24 AM »

Be informed that starting from April 10th 2019, Neteller is introducing a new verification step to replace the Selfie with ID next to face. The new step will require all NEW customers to upload a Selfie with a hand written note showing a date together with the text ‘’Neteller’’ next to their face.

See below the flow facilitating customer verifications for accounts referred by Αrbusers.

1. After a member has registered a Neteller account he can access his KYC information by clicking on the verification blue message that appears on the top of his personal Neteller account. The customer can also access his verification flow from the SETTINGS page, under a section name Verification.

Step 1 Att.png

2. Verify your account, please select option 2, called Fast from where you will be able to submit photos from your computer.

Step 3 Att.png

3. Verify using ID and Selfie with Holding Note.

Step 5 Att.png

3.1 Select Country of the document and Type.

Step 5.1 Att.png


* Step 1 Att.png (213.54 kB, 1061x591 - viewed 166 times.)

* Step 3 Att.png (98.7 kB, 1260x769 - viewed 163 times.)

* Step 5 Att.png (31.64 kB, 772x136 - viewed 160 times.)

* Step 5.1 Att.png (50.25 kB, 714x760 - viewed 162 times.)
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arbusers
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Re: Neteller verification procedure
« Reply #1 on: April 09, 2019, 11:59:09 AM »

3.2 Select Capture Method – you can choose between two options – whether to take a recent photo or to select an already existing photo from your computer.

Step 5.2 Att.png

3.3 Take/Upload an image of the front and back of ID (If applicable).

Submit Front.png

Submit Back.png

3.4 Take/Upload an image of your face/selfie holding a hand written note with today's date and the text ''Neteller''. Notice, only hand written notes will be accepted.

Step 5.4 Att.png


* Step 5.2 Att.png (48.58 kB, 734x752 - viewed 157 times.)

* Submit Front.png (61.43 kB, 741x765 - viewed 159 times.)

* Submit Back.png (177.31 kB, 733x709 - viewed 158 times.)

* Step 5.4 Att.png (45.17 kB, 699x605 - viewed 156 times.)
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arbusers
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Re: Neteller verification procedure
« Reply #2 on: April 09, 2019, 12:02:12 PM »

3.5 Processing screen.

Step 5.5 Att.png

4.1. Option 1: Pass through automatic address verification (depends on the country): you will be prompted to enable your browser location.

Step 6.1 Att.png

If the system is not able to locate the registered address, please check Option 2
 
4.2 Option 2: Upload Address document

Step 6.2 Att.png
 
>> Select the type of the document (Step 6.3 Att) >> Upload and submit the document >> Click on Continue

Step 6.3 Att.png


* Step 5.5 Att.png (50.15 kB, 510x601 - viewed 157 times.)

* Step 6.1 Att.png (118.06 kB, 883x603 - viewed 156 times.)

* Step 6.2 Att.png (59.89 kB, 544x407 - viewed 158 times.)

* Step 6.3 Att.png (48.83 kB, 590x488 - viewed 158 times.)
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arbusers
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Re: Neteller verification procedure
« Reply #3 on: April 09, 2019, 12:03:34 PM »

5. When full KYC is completed you will get a message mentioning that your KYC is completed and you will receive an email to your registered email address.

Step 7 Att.png

Again, this is for NEW registered Neteller accounts. At the same time there is no indication if this procedure expands to already registered accounts.


* Step 7 Att.png (42.03 kB, 556x544 - viewed 157 times.)
« Last Edit: April 09, 2019, 02:46:31 PM by arbusers » Logged
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